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Digg it UP - Managing Change - Dealing with Underground Resistance
Strategies for an Effective Job Search to Get You the Job or Career You Want ce with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges.At this point you have posted your resume online and even applies for a few of the positions you have seen listed. You are also scouring the online classifieds postings as well as the newspaper classified ads. You have of course been sending off cover letters and resumes by email, fax and snail mail for the entire job opening that seem appropriate for you.Is there anything else that you can do to look for that job you wish? You bet! In fact, the more diverse and wide spread your job hunting strategies, the more effective it is likely to be.First you should contact the professional organizations in your chosen field or wide scope of employm • Underground activities: We were receiving information as our project progressed th Taking Charge of the Job Interview “I will do anything to stop this project and I expect you to do the same!” The young lady sitting before me in tears, reporting that to me, worked for the IT Director who was in charge of the systems integration for a project we were leading. She didn’t work for me, she worked for him and he reported to me ‘dotted line’ as they say today.You are not alone if you dislike job interviews. Many senior-level executives, accustomed to being in control, are uncomfortable with the uncertainty of the interview situation. The good news is that you can take charge of every interview, by using a common interview technique to your advantage.I’m referring to the technique of behavioral interviewing, which simply means that interviewers ask very specific questions about real situations. The theory is that your past behavior is the best predictor of how you will behave in the future, so employers probe your background for clues.Let’s imagine that XYZ company is looking for a Marketing VP wh We were part of a high tech company and the decision had been made, based on my recommendation, to outsource the primary warehouse of this fast growing $11 billion outfit. It was a culture clash of gigantic proportions. My team was brought in from the outside to drive change. Inside, they were all used to the best of everything. My first order of business was to slash operating costs in the logistics function. In the warehouse in question they were spending over $300,000 a year, are you ready for this, cleaning the warehouse. It wasn’t that big, a high rise facility with maybe a 150,000 square foot footprint and eight levels. They were dusting the computers up as high as they could reach – every night! The big guys who met in the mahogany boardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today. There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen … • Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner. • Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges. • Underground activities: We were receiving information as our project progressed tha Jobs without College Degrees roportions. My team was brought in from the outside to drive change. Inside, they were all used to the best of everything.In our early youth we all take up jobs to earn money. Right. But do all of us enjoy doing whatever we are supposed to do. Remember, that is a very vital question. Unless you have internal satisfaction in doing a job, you better quit because in the end, nobody is happy, neither you who despise the job nor your employer who finds a reluctant employee eating out of his hand, displacing a willing worker. I recall a seminar addressed by a senior vice president of an MNC, attended by me where the venerable gentleman opened his speech by stating that he started his carrier as a window cleaner and that he loved his job only too well. “I used to go out early in the My first order of business was to slash operating costs in the logistics function. In the warehouse in question they were spending over $300,000 a year, are you ready for this, cleaning the warehouse. It wasn’t that big, a high rise facility with maybe a 150,000 square foot footprint and eight levels. They were dusting the computers up as high as they could reach – every night! The big guys who met in the mahogany boardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today. There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen … • Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner. • Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges. • Underground activities: We were receiving information as our project progressed th Can A Website Help Grow Your Brand? - Part 2 ardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today.In our last issue, we gave you a persuasive argument why you need a website to grow your brand. Today we’ll share some key things to consider before designing a site.The very first step in creating a website is to identify the overall purpose of the site. This is important because it will impact the overall structure and mechanics of your site. For example, will the site be predominantly an information sharing vehicle or an e-commerce site? (E-Commerce is a fancy way to say “selling stuff on the internet.”). You may want to start out with an information site that will grow into an e-commerce site, but that should be thought about before the site’s c There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen … • Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner. • Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges. • Underground activities: We were receiving information as our project progressed th Job Negotiation Tips - Strategies to Get a Raise oon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner.You've been in your company for over three years now. You know that you have put in your worth in terms of salary, and more besides. You're loyal, you're polite and even warm to the bosses, you are nice to everyone in the office, and you know that you are the epitome of being a model employee.But somehow, you are dissatisfied with how they compensate you. You surely want more. No one wants a salary fit only to buy milk. And this is when you should work on your raise-asking skills. And I'm pretty sure. You are desperate for job negotiation tips to show you the way. If you notice, no one ever got to the top by waffling or being indecisive. Let's look • Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges. • Underground activities: We were receiving information as our project progressed th Business Owner's Manifesto: Must Do's ce with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges.A GOOD INVESTMENT – I am the Leader of this business and am responsible to see that the business is treated and evaluated on the same basis as any business investment I might make, both in terms of time and money invested. I may have paid managers and staff to perform some or even all of the day-to-day tasks, but ensuring an adequate return on investment (blood, sweat and money) is my responsibility and my responsibility alone.ACHIEVING SECURITY/ROI – I recognize that there are two components of an adequate return: First, time invested must be compensated through salary, benefits and perks; AND, money invested must be guaranteed a fair rate of retu • Underground activities: We were receiving information as our project progressed that our systems guy was going to subvert the project any way he could. Lesson – Make sure you develop a ground work of support throughout the organization to receive information of what is ‘really’ happening in your project and not what leaders around you are ‘reporting’ is happening. Fortunately for me our team had great contacts throughout the organization and the information flowed freely. The young lady who sat in my office and reported the Director’s comments in a recent staff meeting was credible. Unfortunately, she felt she would lose her job if she went public. After much discussion, she trusted me and agreed to ‘come out’ if I talked to the Senior VP of Technology, the Directors boss. As I met the Senior VP it went something like this … “Bob, you need to know what Harry said in his Staff meeting this week.” “What?” He gruffly mumbled. Now he and I had had similar conversations about this guy in the past, it was no surprise. “He ordered his people to bury the outsourcing project in any way they could.” I explained to him that I had a member of his staff who would walk in his office and testify to this fact but only if the Director was going to be fired afterwards. Bob got angry and threw a few things around. The problem we had is that we were also in the middle of a companywide systems implementation and the Director, Harry, was THE only one on the premises who knew the old legacy logistics systems. The Senior VP was in a box. “Ed I can’t get rid of Harry … he is the only one on the campus who has a clue about our legacy systems. It would be foolhardy to me. He won’t do it. I will beat him about the head and shoulders and see to it!” I never knew whether he beat him up or not but he did it … he delivered on his promise to screw up the outsourcing. When the system was turned on between the outsource company and us, it shut down and was quite a mess. The outsource company, of course trying to please a customer and keep the account, kept mum about the issue behind the issue. They had to bring in very high experts from IBM to figure out what was causing every transaction to double. They found code written on our side to cause this
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