Tags |
|
|
Links |
|
|
Digg it UP - Managing Change - Trust, Integrity and Change
It was a noble effort, even if I was naive. Last week I returned from a thirty-day trip to Germany, China, Singapore, Japan, Australia, and New Zealand. In each country, I led Skilled Facilitator workshops. Some of you reading this participated in these workshops.For years, my clients have asked, "What do people outside the United States think about The Skilled Facilitator approach? Can it work in Europe and Asia, especially given the emphasis on saving face? How?" I set out on my trip, naively thinking that I could come back with ready answers. I have
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do th
There are many exciting opportunities out there for a law school graduate. Take some time to research all the possibilities and you will find your career path. Here are just a few ways you can utilize your law degree.Join a law firm. Many graduates join a law firm right after graduation. When starting at a law firm, you are an associate. This is entry-level lawyering.Being an associate is not unlike completing a residency for a doctor. You will work long hours every week and complete most of the grunt work. You will produce legal documents, writ
Yet I see it everywhere I go. In the case above the change was major, the moving of the headquarters to another site a world away. The subjects of the change were long tenured employees who loved the company and their jobs. It was being moved just like the recent Halliburton announcement of going from Houston to Dubai to save money on taxes. This was similar.
Now when I come in my work is to get people at this point to move on with their lives. I tell them that ‘it is what it is’. And that’s true, ‘it is what it is’. The place is moving regardless of how you or I feel about it, or whether they did a good job of handling the communications, which they rarely do. But this case hammered home a point that I see on every change project … leaders lose their integrity by failing to keep their word and insult the intelligence of their workers.
When I go in to help the people ‘move on’ the first thing I hear is “You can’t trust these people, they have no integrity”. So I listen. What do I find? It’s all pretty simple, you can’t trust these people. You say come on Ed they aren’t all liars. No, they aren’t, they just use situational truth instead of being straight up and honest to the point of if you don’t know the answers to some questions you simple say so.
As Stephen Covey so eloquently put it in his outstanding book The Seven Habits of Highly Effective People … your words must match your deeds. To have trust you make a commitment and you keep it. Make it, keep it. That’s a person of integrity. Simple? Apparently not. So few leaders actually do it that I can only think it must be hard. But you and I know it isn’t.
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do tha
How to Avoid Identity Theft and What to do If You're a VictimIt's time to stop talking about identity theft and do something to protect yourself.My bank just sent a new set of Visa cards with the explanation that hackers had compromised a retailer where I had used the card, ergo - new cards.Doesn't sound too bad, does it? What it means is that I now have to contact all of my "automatic" payment vendors and give them the new number. We were lucky that we didn't get any financial damage on the way through.A close relative to
Now when I come in my work is to get people at this point to move on with their lives. I tell them that ‘it is what it is’. And that’s true, ‘it is what it is’. The place is moving regardless of how you or I feel about it, or whether they did a good job of handling the communications, which they rarely do. But this case hammered home a point that I see on every change project … leaders lose their integrity by failing to keep their word and insult the intelligence of their workers.
When I go in to help the people ‘move on’ the first thing I hear is “You can’t trust these people, they have no integrity”. So I listen. What do I find? It’s all pretty simple, you can’t trust these people. You say come on Ed they aren’t all liars. No, they aren’t, they just use situational truth instead of being straight up and honest to the point of if you don’t know the answers to some questions you simple say so.
As Stephen Covey so eloquently put it in his outstanding book The Seven Habits of Highly Effective People … your words must match your deeds. To have trust you make a commitment and you keep it. Make it, keep it. That’s a person of integrity. Simple? Apparently not. So few leaders actually do it that I can only think it must be hard. But you and I know it isn’t.
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do th
If you are a small business owner and have been putting off getting adequate security coverage, then you are not just putting your business at risk from unwanted intruders but could be costing yourself valuable dollars in lost productivity and fraud.Okay, you completely trust your small number of staff and that's admirable but it seems many business owners are of the opinion it costs a small fortune to set up a complete video surveillance system on their premises. It doesn't!The business security camera has evolved with technology. It's smaller,
When I go in to help the people ‘move on’ the first thing I hear is “You can’t trust these people, they have no integrity”. So I listen. What do I find? It’s all pretty simple, you can’t trust these people. You say come on Ed they aren’t all liars. No, they aren’t, they just use situational truth instead of being straight up and honest to the point of if you don’t know the answers to some questions you simple say so.
As Stephen Covey so eloquently put it in his outstanding book The Seven Habits of Highly Effective People … your words must match your deeds. To have trust you make a commitment and you keep it. Make it, keep it. That’s a person of integrity. Simple? Apparently not. So few leaders actually do it that I can only think it must be hard. But you and I know it isn’t.
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do th
With booklets being used by small and large businesses, it can mirror a company’s quality as well as showing products and services with attractive illustrations. They can be very straightforward, instructive and very effective.If you are wondering how to get the best results with your project, learning how the online printing market works is a good asset. To know the things you need and comparison of services to maximize your booklets requires only little investment on research and assessment.Today, with most marketing strategies need is a good
As Stephen Covey so eloquently put it in his outstanding book The Seven Habits of Highly Effective People … your words must match your deeds. To have trust you make a commitment and you keep it. Make it, keep it. That’s a person of integrity. Simple? Apparently not. So few leaders actually do it that I can only think it must be hard. But you and I know it isn’t.
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do th
Something bothered me about the teeth of the consultant who was sitting in front of me, on the other side of the helpdesk. I couldn’t identify what it was immediately. I was at my bank’s foreign exchange division, hoping to get some advice on an upcoming business trip. As the positive and friendly consultant was talking, I suddenly realized what seemed out of place for me. Embedded in his front tooth was the ultimate symbol of business success - a gold dollar sign! I struggled to concentrate on our conversation. I caught myself in forced contemplation and my
On change projects you are upsetting the norm in the culture, so it is important to keep as much stability as you can in the form of trust. By that I mean the trust that exists between leaders and the ‘subjects of the change’ as human resources is so ready to call the people impacted. Trust is the direct result of making and keeping commitments and when you do that makes you a person of integrity.
In the example I above, the one where the Director of Non-Human Resources didn’t want people coming into his office, we can predict the trust that exists in that organization with one word – zero! You see words must match deeds, anything less and you have no integrity. Let me tell you how their change came down.
They announced the changes, headquarters moving, and told the folks who were losing their jobs they would pay them a bonus if they stayed through the end of the transition period and that they would help them get jobs in the larger organization which had offices nearby, actually several offices. Now all that’s good, right? Then for nine months they fed them pure BS with literally no information about their replacements, when their jobs would end and on-and-on.
Can you imagine the unrest in the organization at this point? No information is worse than standing up and saying ‘I don’t know’. The people lived in a vacuum and when you allow that to happen rumors fill the space and it is all bad after that. Leaders needed to keep their word and have individual transition plans for each person but instead kept telling them either nothing or wondering amongst themselves why these ungrateful people weren’t happy with having a retention bonus to stay. They also had problems with people being recruited by other divisions in the larger company and being told ‘hands off’, we’re not ready to let them go’. All the while the clock was ticking from the employee’s point of view.
Leaders of change, well all leaders really, need to insure that their words match their deeds. They need to insure that they do what they say and are people of integrity. They need to make commitments and keep them. They need to be people of trust and integrity. The people need to be able to look up to their leaders and know that what they say equals what they actually do. Anything less than that and trust, alon
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.diggitup.net/article/13845/diggitup-Managing-Change--Trust-Integrity-and-Change.html">Managing Change - Trust, Integrity and Change</a>
BB link (for phorums):
[url=http://www.diggitup.net/article/13845/diggitup-Managing-Change--Trust-Integrity-and-Change.html]Managing Change - Trust, Integrity and Change[/url]
Related Articles:
Advertising Balloon Blimps for Your Business
So You Want to Tap Into the Minneapolis, MN Medical Device Industry?!
Independent Contractors’ Career Outlook Never Looked Better
Bookmark it:
|