| Digg it UP |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Customer Service > Good Customer Service - Simple, But Not Easy |
|
Digg it UP - Good Customer Service - Simple, But Not Easy
Leave Your Dead End Job...For Good! k in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway.So here you are…stuck in a dead end job. Are you hitting the glass ceiling in a job you once loved, but now can’t stand? Maybe the hours are long. Maybe you can’t stand retail customers anymore. Maybe you’re like 70% of college students who didn’t earn a degree and you feel this is the best job you can get without one.Take heart. There are a lot of great careers out there, especially for people who have some work experience. But how will you get trained and how can you go to school when you’re still working…after all you’ve got b One day, he a Change Management: Training Is Not Enough Over the years I’ve realized that giving great customer service is simple, but not easy. I imagine that you’ve read many customer service articles. You may have heard many new approaches to serving customers. Perhaps you’ve tried to reach the finish line with your customers, only to come up short. Giving great service, like running marathons, is simple, but not easy. It’s what you do every day, every mile that makes the difference. It’s the little things you do over and over, so perserverance is the key.It is difficult to find organisations that would say, "We find that training has little impact on our bottom line year on year".Is this because organisations know exactly what return they get from training? The answer to that question is a clear no. The American Society for Training and Development reported that only 3% of organisations measure what happens to their bottom line as a result of training.Or is it that it is politically incorrect to say in an organisation that has a high investment in training, "We waste our m Developing your plan for showing customers you value them, and then on race day, when your customers choose you, having the dedication and determination to see it through is simple, but not easy! Keep up the right training, and before you know it, you will have crossed the finish line. I’d like to draw a parallel to make my point. Back in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway. One day, he an Illegal Interview Questions: How To Handle Them ps you’ve tried to reach the finish line with your customers, only to come up short. Giving great service, like running marathons, is simple, but not easy. It’s what you do every day, every mile that makes the difference. It’s the little things you do over and over, so perserverance is the key.Legal interview questions come in all shapes in sizes and local employment laws will dicate which ones are illegal. Typically, the following topics are off limits for interviews and are not considered to be legal interview questions:Age Marital Status Information about your spouse or significant other Race Sexual orientation Religion Political affiliation Country of birth Physical disabilities Your plans to have children Other Developing your plan for showing customers you value them, and then on race day, when your customers choose you, having the dedication and determination to see it through is simple, but not easy! Keep up the right training, and before you know it, you will have crossed the finish line. I’d like to draw a parallel to make my point. Back in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway. One day, he a Essential Electrician Services ference. It’s the little things you do over and over, so perserverance is the key.There are definite markets for electrician services all over the United States. In fact they exist, with slight modifications in knowledge, all over the world. After US forces ousted Saddam Hussein from power in Iraq, the very next thing that was attempted in the country was the restoration of electrical power to the country. Almost nobody had running power after all the bombs fell on Baghdad and without electricity the entire country had come to a stop. Who performed the work?Trained electricians from all branches of the militar Developing your plan for showing customers you value them, and then on race day, when your customers choose you, having the dedication and determination to see it through is simple, but not easy! Keep up the right training, and before you know it, you will have crossed the finish line. I’d like to draw a parallel to make my point. Back in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway. One day, he a Calculating the Cost of Poor Customer Service dedication and determination to see it through is simple, but not easy! Keep up the right training, and before you know it, you will have crossed the finish line.
I’d like to draw a parallel to make my point. Back in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway.Have you ever thought about how much money has been lost due to poor customer service? Is it happening within the organization you are affiliated? Or perhaps you are the owner and are not aware of the practices of your employees.A few months ago I had decided to purchase a new laptop. Being a business owner and from a small town, I try to frequent the local businesses if they have what meets my needs. This timeframe happened to be the week after Christmas so my thoughts are there a lot of sales going on and I should be One day, he a Information Overload and the Drowning Out of Your Advertising Dollar k in my early teens my Dad was a heavy smoker. He smoked nearly 3 packs a day. I remember, with way too much detail, how he would cough and cough out the window as we drove down the expressway.As a small business person do you ever feel that your advertising dollar is being drown out by information overload? The advertising is usually too expensive and anyone who has ever advertised in a newspaper, unless it is a large ad (full page or double truck advertisement) has had a tough time finding their ads as they are often buried in some back section. They think to themselves how much they paid for that ad - ouch!Indeed often enough a salesman for an advertising agency, media outlet or specialty publication will tell you One day, he announced, “It’s time for me to quit smoking and start running!” He asked for company on his first run. At the time, I was small and skinny (those were the days) and ripe for a new challenge. We ended our first run at the Dairy Queen, where we ordered hot fudge sundaes and called Mom for a ride home. All exercise should end this way, don’t you think! The next year we ran the Chicago Marathon. I was thirteen and officially hooked on running. After college I moved to Chicago. You haven’t truly lived until you’ve run along the Windy City’s incredible lakefront. The sights are breathtaking from sunrise to sunset. I started training to run the marathon that October. The goal was to qualify for Boston, hallowed ground for marathoners; however, to do so I needed to run a fast time. That was my first mistake. As the summer neared completion,
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:How Corporations Can Use Real Estate To Access Untapped Capital Tackling Your Unemployment Creatively
|