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Digg it UP - If You Want to Hire Frogs, All You Have to Do is Croak
As a high school senior, you are probably looking forward to graduating, but have you given much thought to what lies beyond that? Well, now is the time to take action in order to get ahead of the competition.Many experts are reporting that the competitive nature of the job market is continuing to grow, forcing job seekers to develop an extra edge to stand apart from the cro
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads
In the world of advertising there are many forms of media that can be utilized to get an advertisers message to its intended audience. Newspapers, television, radio, Internet and billboards are effective tools in this effort but one form of advertising that is often overlooked is Cinema Advertising.Most people see cinema advertising as the little slide that is shown right bef
I thought about it and narrowed it down to 3 basic things.
Friendliness.
Intelligence.
Training.
Then he asked me how would I attract a friendly, intelligent and trainable person. I told him I would write an ad, and then he could use it, if he wished.
I then proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one that I thought would work. I did not find many.
Most were something like this. “Rare (unique, unusual, unbelievable) opportunity for hard working (dedicated, industrious, diligent) individual looking for exciting (unbelievable, fantastic, wonderful) career with our company. Duties include answering phones (heavy phone interaction, phone calls, and phone sales), data entry, interaction with customers and company personnel, order entry and processing (computer order entry, computer use). Skills should include Outlook (Microsoft Office Suite, Excel), phone answering skills, able to multitask (work like a dog), handle busy office environment (work with little or no supervision) and be a team player (Don’t be a troublemaker). Pay commensurate with experience. Benefits available. We are an EOE.”
You could find this ad or about one million similar to it anywhere you want on any job board you want. It’s become the “All for one, one for all” ad.
If I were looking for the best in Customer Service I might want to appeal to those that really want to be in Customer Service.
The ad might sound like this.
“Our company is looking for a person we can trust to work with our most valuable asset, our Customers. The individual we seek will have certain personality traits that we know make excellent representatives for our company. Those qualities include friendliness, honesty, dependability, trustworthiness, intelligence and diligence. Preferred applicants will have a phone presence, understand that listening is more important than being right and be willing to train to meet company standards of professionalism and education.
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads
Let’s face it: we all remember our first home computer--it wasn’t that long ago. My dad brought home one of his old computers from work; the screen was approximately 8 x 8 inches, and it was certainly not the flat screens we see today. Behind the screen, I’m certain there were mice running in wheels—there was definitely enough space for them and the speed of that computer was slow
Most were something like this. “Rare (unique, unusual, unbelievable) opportunity for hard working (dedicated, industrious, diligent) individual looking for exciting (unbelievable, fantastic, wonderful) career with our company. Duties include answering phones (heavy phone interaction, phone calls, and phone sales), data entry, interaction with customers and company personnel, order entry and processing (computer order entry, computer use). Skills should include Outlook (Microsoft Office Suite, Excel), phone answering skills, able to multitask (work like a dog), handle busy office environment (work with little or no supervision) and be a team player (Don’t be a troublemaker). Pay commensurate with experience. Benefits available. We are an EOE.”
You could find this ad or about one million similar to it anywhere you want on any job board you want. It’s become the “All for one, one for all” ad.
If I were looking for the best in Customer Service I might want to appeal to those that really want to be in Customer Service.
The ad might sound like this.
“Our company is looking for a person we can trust to work with our most valuable asset, our Customers. The individual we seek will have certain personality traits that we know make excellent representatives for our company. Those qualities include friendliness, honesty, dependability, trustworthiness, intelligence and diligence. Preferred applicants will have a phone presence, understand that listening is more important than being right and be willing to train to meet company standards of professionalism and education.
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads
Change is critical to your success and happiness. I cringe to think what might happen in our lives if we don't allow ourselves the opportunity to make the appropriate changes. Sure, we can pretend that we don't need to change, that there is nothing wrong with our lives. Then, however, we soon forget the consequences of not taking action and making the changes we know we need t
You could find this ad or about one million similar to it anywhere you want on any job board you want. It’s become the “All for one, one for all” ad.
If I were looking for the best in Customer Service I might want to appeal to those that really want to be in Customer Service.
The ad might sound like this.
“Our company is looking for a person we can trust to work with our most valuable asset, our Customers. The individual we seek will have certain personality traits that we know make excellent representatives for our company. Those qualities include friendliness, honesty, dependability, trustworthiness, intelligence and diligence. Preferred applicants will have a phone presence, understand that listening is more important than being right and be willing to train to meet company standards of professionalism and education.
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads
People often come to me to assist them with developing their brand because they are unable to accomplish the business success they desire. They're experiencing what we call the Big Uneasy--the state of being when things are hard. They are stuck in an idea, unable to make it happen, and dreams are unfulfilled. Life is heavy, there's a lack of flow... the Big Uneasy has
The ad might sound like this.
“Our company is looking for a person we can trust to work with our most valuable asset, our Customers. The individual we seek will have certain personality traits that we know make excellent representatives for our company. Those qualities include friendliness, honesty, dependability, trustworthiness, intelligence and diligence. Preferred applicants will have a phone presence, understand that listening is more important than being right and be willing to train to meet company standards of professionalism and education.
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads
If you’re considering teaching ESL in South Korea, there are a few things that you should know before making your decision. It’s sometimes difficult to get accurate information. I will sum up some of the most important points for you hear. Then, when you decide to go to Korea, you’ll be confident in your decision.1. You don’t need a TESOL CertificateThere are a lot
Base skill set should include Microsoft office computer, basic phone answering and greeting technique and assertive communication skills. We prize friendliness and intelligence above all other skill sets however, and would be willing to provide training to the person who has those qualities. We are interactive in our interviews and ask for demonstrations of competency through testing, role play and conversation. Please apply if you have the core traits of friendliness and intelligence. EOE”
If you ran ads that looked like that or similar, you would attract people that are interested in being “friendly, honest, dependable, trustworthy” and you would not have frogs on your front line.
There is a catch though. You have to be willing to follow through on your end. By providing the training and support those Customer Service Professionals need.
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