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    o the bottom line net profits. My business partner and I run several successful fire and flood r
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    Customer refunds can be such a big issue for both small and even large companies. Most companies just don’t like giving money back that they believe they have already worked hard for and to them it is just a drain on profits. Wrong, Wrong, Wrong!

    Customer refunds are not a drain on profits and in fact it has been the experience at my company that customer refunds actually add to the bottom line net profits. My business partner and I run several successful fire and flood re

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    just don’t like giving money back that they believe they have already worked hard for and to them it is just a drain on profits. Wrong, Wrong, Wrong!

    Customer refunds are not a drain on profits and in fact it has been the experience at my company that customer refunds actually add to the bottom line net profits. My business partner and I run several successful fire and flood r

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    m it is just a drain on profits. Wrong, Wrong, Wrong!

    Customer refunds are not a drain on profits and in fact it has been the experience at my company that customer refunds actually add to the bottom line net profits. My business partner and I run several successful fire and flood r

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    profits and in fact it has been the experience at my company that customer refunds actually add to the bottom line net profits. My business partner and I run several successful fire and flood r
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    o the bottom line net profits. My business partner and I run several successful fire and flood restoration companies in British Columbia, Canada and we profit from our customer refunds.

    How do we profit from our customer refunds?

    First off we as a company have a belief that almost all our customers are honest and that if they have a complaint or want a refund it is an opportunity to learn and profit from the situation.

    Secondly we know tha

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