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  • Digg it UP - How Do Businesses Survive Today With So Much Incompetence?

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    ut two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the proble

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    It really amazes me today how most corporations not only stay in business, but how they do the volume of business they actually do? I guess in many cases it comes down to the fact that when making a choice where you are going to do business for a particular product or service, and there's only one choice, your answer is pretty much made up for you.

    One company that really has me scratching my head is Verizon. How can a person call their order department and spend an average of 1 to 1 1/2 hours on the phone with a so-called trained representative who is taking the order, getting all its details worked out, only to have them not show up or even call on the preset install date. This happen to me personally, not just once, but two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the problem

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    when making a choice where you are going to do business for a particular product or service, and there's only one choice, your answer is pretty much made up for you.

    One company that really has me scratching my head is Verizon. How can a person call their order department and spend an average of 1 to 1 1/2 hours on the phone with a so-called trained representative who is taking the order, getting all its details worked out, only to have them not show up or even call on the preset install date. This happen to me personally, not just once, but two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the proble

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    that really has me scratching my head is Verizon. How can a person call their order department and spend an average of 1 to 1 1/2 hours on the phone with a so-called trained representative who is taking the order, getting all its details worked out, only to have them not show up or even call on the preset install date. This happen to me personally, not just once, but two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the proble

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    ative who is taking the order, getting all its details worked out, only to have them not show up or even call on the preset install date. This happen to me personally, not just once, but two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the proble

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    ut two separate times.

    When I would call to find out why they didn't show up at the preset install time, it took them more than 1/2 hour to even find the order. One of the problems as I see it is they do not talk or communicate with each other. You would think in this high tech computer age that they could at least open the account on the computer screen and see what the details actually are and who took the order. But I guess that would be expecting too much for today's businesses.

    It took an act of congress to get them to cancel my order the first time they didn't show up, and when they pulled the same scenario the second time two months later, they used the exact same reasoning and excuses.

    So my question to anyone who can give me a satisfactory answer is, how do so many business survive today with so much incompetency? I see it everywhere I turn. They are so screwed up with their operat

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