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Digg it UP - Customer Service Mistakes Can Be Entrepreneurial Opportunities!
If you are a top sales and marketing candidate, then you’ve probably been held accountable for years and years to produce a certain result that was measurable at your previous employers. If this is you,
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative sug
“The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.” – Ursula K. LeGuin “Uncertainty and mystery are energies of life. Don't let them scare you u
Expecting to get exactly what I had purchased twice during the past three weeks, I quickly dialed the phone and recited my order:
“I’ll have the three medium pizzas with unlimited ingredients. Here’s how I’d like them. Two with triple mushrooms, and one with double pepperoni, and a single serving of mushrooms, onion, and beef, please.”
“We can’t do that,” the voice responded flatly.
“Why, not?” I shot back. “What’s the problem?”
“You can’t double one ingredient. They have to be different ingredients,” he claimed.
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative sug
Whether you are a trained interviewer or not, if you have done any interviewing for hiring at all you will know that some people interview better than others. You will know that some people are truthful
“We can’t do that,” the voice responded flatly.
“Why, not?” I shot back. “What’s the problem?”
“You can’t double one ingredient. They have to be different ingredients,” he claimed.
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative sug
Search for a job. Your graduate degree will open many doors for you in the workplace. Research different career paths and find the one that's right for you. Look at current trends in the job market and c
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative sug
We are all aware that establishing a good name in the business is a hard thing to do. There are lots of factors you need to consider in order for you to be successful in what you do. On the contrary, est
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative sug
Business competition has increased greatly in recent times. As a result, a need is felt to improve methods of marketing and proper research in order to increase business productivity. In order to put for
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative suggestion to the druggist who concocted Coca-Cola.
He asked this revolutionary question: “Why don’t you bottle it?”
If doubling the ingredients on a pizza can make people buy more of them, isn’t this a blessing?
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