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Digg it UP - What is 'Legendary Service'?
A few weeks ago, a young man I was representing almost lost a job. He had interviewed with the firm on Thursday afternoon and received a job offer that day. He wanted to consider the offer until the close of business the following Friday . . . and almost lost the opportunity he ultimately accepted by insisting that he had “a right” to “consider it” until then.From my client’s perspective, they understood that h
If you have a small business you know that you have to keep all of your financial records as organized as possible to ensure that you can make payroll accurately as well as file an accurate and timely tax return. There are many different programs for you to choose from, which can make the process of getting organized a bit overwhelming. Most programs today are very easy to use, and once you get the hang of it you ca
Many organizations use this phrase to describe and promote their service. But how many have really earned it?
If you give good service, that’s not legendary. If you go out of your way for someone, that’s not legendary either. But if you provide service unsurpassed in your field, that can be legendary service.
Many years ago I lived in the northeastern United States: cold winters, lots of snow, great skiing. I bought a pair of silk long underpants by mail order from a company called L.L. Bean. The silk was smooth and comfortable, the unde
There sure is a lot of stress in America over careers. Students in colleges are careful to pick their career paths and get their specific degrees. They carefully survey each corporation, which tries to recruit from the campus.Then once employed they start to make a decent wage and then are troubled by economic and industry factors and fear they might lose their jobs and go into bankruptcy, lose their home and d
If you give good service, that’s not legendary. If you go out of your way for someone, that’s not legendary either. But if you provide service unsurpassed in your field, that can be legendary service.
Many years ago I lived in the northeastern United States: cold winters, lots of snow, great skiing. I bought a pair of silk long underpants by mail order from a company called L.L. Bean. The silk was smooth and comfortable, the unde
You thought you were perfect for the job. So why isn't your phone ringing?Let's say you just sent your resum? off to 25 prospective employers and now you've done your part. Now, you just sit back and wait for the phone to ring. But why is nothing happening?Stop!The Job Search Industry is Not on Your SideThis is exactly the wrong approach to your successful job search. This is because you
Many years ago I lived in the northeastern United States: cold winters, lots of snow, great skiing. I bought a pair of silk long underpants by mail order from a company called L.L. Bean. The silk was smooth and comfortable, the unde
Forget the saying ‘the world is getting smaller’ – it has gotten smaller. Advances in transport and communications technology combined with the development of a world economy have resulted in people from different nations, cultures, languages and backgrounds now communicating, meeting and doing business with one another more than ever.There are some observers that claim this new found intimacy has lead to a gre
Ever since its invention, the importance of lasers has been growing by leaps and bounds. Not only can lasers cut with ease, they can do so with precision and speed effectiveness, all for a minimal cost. Laser cutters have replaced various other kinds of cutters that were available prior to their invention, and their demand has been growing over the years with the growth in the number of laser cutting jobs.Laser
Then I moved, and moved again, and again. I found myself 20 years later unpacking boxes of clothing in Singapore. There were the old silk underpants.
They were not much use to me now, living near the equator. And even less attractive because they had holes in the knees and were fraying at the ends.
I almost threw them away, then remembered that L.L. Bean features a ‘lifetime guarantee’.
I put the underpants in a pl
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