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  • Digg it UP - Give a S.H.I.R.T!

    Electrical Engineering Technology
    In order to succeed in their jobs, electrical engineers have to be familiar with a variety of electrical engineering technology. To deal with various aspects of electrical engineering technology, electrical engineers must become familiar with various theories of communications, electricity, and
    versation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or

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    Who doesn’t enjoy the accessibility of eating lunch or dinner in their car while rushing back to the office, or to their child’s next activity? After all, quick service is what we expect from quick-serve restaurants. To make sure your quick-serve gets it right —at the dine-in, drive-thru, or to-go—the key to success is to get your employees to Give a S.H.I.R.T!—yes, there is an ‘R’ in there.

    •Speedy accuracy—Get the order to the guest quickly and accurately. Ensure, however, that speed is balanced with the rest of the formula. Far too often, drive-thrus feel like a mail train in the old west—there’s a bag on an arm hanging out the window and you just pick up the food, pay, and go.

    •Hospitality—Deliver three-second sizzle to wow the guest. Make their day by being friendly—it helps make the wait time feel shorter and the guests smile. Some examples include: “Great to see you again!” “Having a great day?” “Going to the game?” Or, try filling the dead time with small talk and conversation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or

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    it right —at the dine-in, drive-thru, or to-go—the key to success is to get your employees to Give a S.H.I.R.T!—yes, there is an ‘R’ in there.

    •Speedy accuracy—Get the order to the guest quickly and accurately. Ensure, however, that speed is balanced with the rest of the formula. Far too often, drive-thrus feel like a mail train in the old west—there’s a bag on an arm hanging out the window and you just pick up the food, pay, and go.

    •Hospitality—Deliver three-second sizzle to wow the guest. Make their day by being friendly—it helps make the wait time feel shorter and the guests smile. Some examples include: “Great to see you again!” “Having a great day?” “Going to the game?” Or, try filling the dead time with small talk and conversation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or

    Things To Do With Your Criminal Justice Degree
    A lot of students considering a civil service career think that a criminal justice degree is only good for being a law enforcement officer or, in combination with a legal degree, a criminal lawyer. Here are a whole range of criminal justice career choices that many degree-holders overlook, but a
    alanced with the rest of the formula. Far too often, drive-thrus feel like a mail train in the old west—there’s a bag on an arm hanging out the window and you just pick up the food, pay, and go.

    •Hospitality—Deliver three-second sizzle to wow the guest. Make their day by being friendly—it helps make the wait time feel shorter and the guests smile. Some examples include: “Great to see you again!” “Having a great day?” “Going to the game?” Or, try filling the dead time with small talk and conversation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or

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    e guest. Make their day by being friendly—it helps make the wait time feel shorter and the guests smile. Some examples include: “Great to see you again!” “Having a great day?” “Going to the game?” Or, try filling the dead time with small talk and conversation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or

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    versation—make it an interaction vs. a transaction.

    •Inform—Don’t sell the guest, rather inform them of their options. Leverage the impact of point-of-purchase signs or preview boards by asking the guest, “Which combo would you like today?” or “Welcome! Today’s special is…” This way it’s suggestive selling without adding time to the experience.

    •Repeat—To ensure the order is accurate, have the cashier repeat the order back to the customer as they order, as well as when the food is handed out to the guest. If the production crew is wearing headsets or listening to the order called back on a microphone, mistakes will be greatly reduced. I can not overemphasize this step—don’t leave the ‘R’ out of the formula!

    •Thank—Always thank the guest and invite them back—but do it with flair. Examples include: “Have a great day!” “See you tomorrow!” “Enjoy those fries!” “Drive safe!”

    “Have a good day!” and so on. Better yet, if you see a customer in a sports uniform, tell them good luck in the game. Or, if there’s a customer in a work uniform such as scrubs or police garb, ask them if they work around here, or tell them to tell co-workers about us, or say have a great day at work. This sort of communication helps personaliz

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