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Digg it UP - Customer Service is Simple; a Silly Strategy
If you are a small business owner and have been putting off getting adequate security coverage, then you are not just putting your business at risk from unwanted intruders but could be costing yo
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise
Bobby Ventura, a lanky 6’2” blonde-haired blue-eyed high school junior, is a self described home mechanic who enjoys tinkering with his screaming yellow ’97 Mustang at every opportunity he can ge
Are you sure you know that your customers love you? And even if they do what about all those customers who no longer patronize your business do they love you too or did they leave and are never to come back for indeed a different reason. Perhaps a complaint; why do I ask? Well I think that Customer Service is Simple; a Silly Strategy.
You see customer service is not easy nor is it free. To develop good customer service you may need the help of a professional customer service audit. Which may include a future secret shopper program, surveys and a complete over view of your business to find out where you are doing great, where you are not so good and what you must change immediately to prevent future customer turn-over.
Most businesses spend lots of money on advertising and marketing and yet they have underwhelming customer service, which is often turning customers away. Why do they do this?
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise t
If you're reading this, chances are there is one thing for sure: you have an interest in becoming a home based business entrepreneur. Maybe you're adventurous and are sick of the rat race that yo
You see customer service is not easy nor is it free. To develop good customer service you may need the help of a professional customer service audit. Which may include a future secret shopper program, surveys and a complete over view of your business to find out where you are doing great, where you are not so good and what you must change immediately to prevent future customer turn-over.
Most businesses spend lots of money on advertising and marketing and yet they have underwhelming customer service, which is often turning customers away. Why do they do this?
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise
The basic ISO 9000 procedures include document control procedure, records procedure, internal audit procedure, control of non-conformance procedure, corrective action procedure, and preventive ac
You see customer service is not easy nor is it free. To develop good customer service you may need the help of a professional customer service audit. Which may include a future secret shopper program, surveys and a complete over view of your business to find out where you are doing great, where you are not so good and what you must change immediately to prevent future customer turn-over.
Most businesses spend lots of money on advertising and marketing and yet they have underwhelming customer service, which is often turning customers away. Why do they do this?
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise
No it isn’t Bill Gates. It isn’t the diamond merchants of South Africa or the oil barons of Saudi Arabia either. The world’s highest paid job is crab fishing in Alaska. The frigid waters off the
Most businesses spend lots of money on advertising and marketing and yet they have underwhelming customer service, which is often turning customers away. Why do they do this?
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise
While training and observing groups as a corporate trainer and team builder over the past few years, I am always amazed at how a group of strangers gel and become a team in a matter of hours. Gr
Well Customer Service is not as Simple, as you might think it is and just telling all your employees to be really, really nice to all your customers is in fact a Silly Strategy. Not that telling employees to be nice is not a wise thing to do. Yes, do that, but follow up with training and improvement and you will increase your customer base thru word of mouth for half the price of a marketing or advertising campaign.
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