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Digg it UP - Customer Service and Handling the Massive Rush
It is easier to walk through life with the attitude of Positive Intent.Positive Intent means you approach everything with the thought process in place that no matter what, there will be a positive ending to wha
How do you manage a business like that and maint
You never know what you’ll get and sometimes what you get is not what you expected. But you always start the same way… First, you screen out the ones that are obviously not good. Second, you look at the remaining o
Well, recently I interviewed a gentleman going into the restaurant business and sure enough he worked in a restaurant as a manager, which did $800,000 in sales it first year and it was a rather small chain. But each of their steakhouses were across the street from stadiums, you know baseball, football and basketball stadiums.
The local crowd was dismal during the week, hardly anyone there actually, but it is growing now. Yet, after the big events everyone was there as in 2500 people or more and they had to move the tables in 20-30 minutes and it was jammed and packed in. They even had to seriously worry about the fire codes as people just kept jamming themselves in.
How do you manage a business like that and mainta
Radio stations tend to ‘get’ the whole notion of branding. In many cases they tend to call it “imaging”, but it is essentially the same thing.A radio station starts by defining their demographic. They attempt t
Well, recently I interviewed a gentleman going into the restaurant business and sure enough he worked in a restaurant as a manager, which did $800,000 in sales it first year and it was a rather small chain. But each of their steakhouses were across the street from stadiums, you know baseball, football and basketball stadiums.
The local crowd was dismal during the week, hardly anyone there actually, but it is growing now. Yet, after the big events everyone was there as in 2500 people or more and they had to move the tables in 20-30 minutes and it was jammed and packed in. They even had to seriously worry about the fire codes as people just kept jamming themselves in.
How do you manage a business like that and maint
Today, the economy is growing. But, that means little to individuals who are looking for jobs. Because it is very hard to find a good quality job that is in the field of your study, it takes real dedication to get in.
The local crowd was dismal during the week, hardly anyone there actually, but it is growing now. Yet, after the big events everyone was there as in 2500 people or more and they had to move the tables in 20-30 minutes and it was jammed and packed in. They even had to seriously worry about the fire codes as people just kept jamming themselves in.
How do you manage a business like that and maint
Let's face it - most brochures go straight into the bin. But if you know the big mistake to avoid, as well as the secret to make people keep your brochure - and read it, over and over again - you're laughing.Th
How do you manage a business like that and maint
Okay, it has a headline, picture, copy, and even a map. Heck, you’ve been running it for years. It seems to get lots of calls and everything is wonderful in “Directory-Land.” But there’s someth
How do you manage a business like that and maintain Customer Service while still handling the Massive Rush? Well they had different policies for the crowds than with the locals that is for sure. For instance if you claimed that you wanted your steak rare instead of well done, as it was prepared well tough (literally) luck, as there are two people waiting for that table outside.
Additionally they had to clean and restock the bathrooms every 5-10 minutes and it was utter chaos, but people loved it, because they worked hard to maintain the customer service a good level, not super high, but enough to keep people happy.
You know what? They may double their sales next year, partly due to more home games scheduled, but also because people are satisfied and they keep coming back and tellin
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