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Digg it UP - As a Business Owner Do You Know How to Be a Good Customer?
The business card is, perhaps, the least expensive and easily used advertising device available in the world of commerce. Many people do not give the time and proper consideration to the design of this very cost effective tool. It is very possible that your business card is going to create the important first impression of you and your service. Since business cards are often kept and even slid int
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto y
1. Get descriptions of the people coming in for appointments. When you recognize them you can say, “Welcome in Mr. Jackson! Have a seat and Steve will be with you shortly.”2. Get business cards, nametags and nameplates with cool job titles. For example: “First Impressions Director,” “Chief Hello Distributor” or “Greatest Receptionist Ever.”3. Brainstorm a list of the most common c
Time and again I have run across business owners who are not the best customers. They are rude, not professional and just plain hard to deal with.
For instance I just recently had a customer who purchased a downloadable e-book from one of my sites. I have all products set up to be instantly emailed to customers upon purchase or they are redirected to a webpage to download the product. Unbeknownst to me the website had gone down during the night while I was sleeping since the web hosting company I have my site through was doing updates and the servers were down for a couple hours. This was not something in my control and rarely happens but if you have a website you realize this type of thing happens from time to time.
The customer purchased the e-book during the night while I was sleeping and they did not receive it as it should have been sent automatically. The next morning I woke up and went to work and saw an email from this customer. I opened it up and was shocked!
Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks.
My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored by the rude comments, the words used in the email I did not.
After rectifying the situation I started wondering what business they owned.
Why?
What you do as a customer reflects on your own business!
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto yo
In our last installment of medical billing, we talked about the importance of being able to generate reports. In this article, we're going to give you a basic introductory course in using most DME report generator programs. There are some things that are basic to each even if the interface is a little different between them.One of the keys of the DME report generator is the link fields.
The customer purchased the e-book during the night while I was sleeping and they did not receive it as it should have been sent automatically. The next morning I woke up and went to work and saw an email from this customer. I opened it up and was shocked!
Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks.
My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored by the rude comments, the words used in the email I did not.
After rectifying the situation I started wondering what business they owned.
Why?
What you do as a customer reflects on your own business!
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto y
Use This Quick 3-Question Evaluation Process, So You Can Be Sure Your Message Will Sell!EVALUATION #1: "Well, I Would Hope So!" When you make a claim, don't think about it in terms of words coming out of your mouth. Think of it in terms of words entering your prospects ears. Then you'll realize how ridiculous some claims actually sound.Whenever you make a claim,
Not only did they say they had been working online for 3 years trying to make a money online but they were tired of being scammed by people...then they went on to say that means you and more words were said which I will not elaborate on. The time that had passed from when they purchase the e-book to the time I got the email the next morning was only a few hours not days or weeks.
My first instinct of course was to rectify the problem which is what I did I emailed the customer with their purchase and apologized for the inconvenience and explained that the site had been down. Normally I not only send the purchased product but either send more items or offer a discount on their next purchase, after verifying that they did purchase from my sites. This time I was so floored by the rude comments, the words used in the email I did not.
After rectifying the situation I started wondering what business they owned.
Why?
What you do as a customer reflects on your own business!
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto y
Being unemployed can lead to depression. I remember being concerned that when my husband became unemployed he would become depressed. Once you become unemployed several things could go through your mind: 1) you could think it was your fault you no longer have a job; 2) you are worthless; 3) you are causing your family to incur debt; 4) think no one will hire you; and 5) y
After rectifying the situation I started wondering what business they owned.
Why?
What you do as a customer reflects on your own business!
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto y
Due to more demanding schedules at work and home, an increasing number of Americans are ordering carry-out from casual restaurants instead of eating inside. Restaurateurs who execute carry-out properly will stand out from the competition.Americans are in a hurry. From balancing deadlines in the office with raising a family at home, men and women alike have schedules that are more frenzied t
If I was treated like this only a few short hours after a mistake happened on my own site how would I be treated if I ordered from them? Would they offer good customer service? Would I get my product?
No wonder this customer never made any money online, if you cannot be a good customer yourself how do you expect to be a good business owner.
So the next time you are a customer and a problem occurs with a purchase, remember the way you act reflects onto your own business. Give the owner the benefit of the doubt. Contact them politely and tell them there was a problem with their product and see if they can resend it or re-mail it to you. Be polite!
Now I am not talking about repeat problems with a website, or it’s been weeks or months and you haven’t received your product. I am talking about the very first time you contact another owner about a problem you have with a product.
Ask yourself this question: How would I as a business owner want a customer to treat me should they run across a problem with one of my products or services?
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