Digg it UP - Business

Discount Shipping Supplies
Shipping supplies are normally ordered in bulk. As a result, the manufacturers are often willing to give price discounts for those products that are purchased in bulk. Bulk-ordered shipping supplies include boxes, bags, tags, labels, and bubble wraps. Although there are several advantages to ordering shipping supplies in bulk, it is necessary to remember that safety is of utmost importance

his customer. So what impact did that have on me and how I viewed Cingular? Simply put it made me want to buy from this store specifically, but it had a more global impact. It made me glad that I was a Cingular customer (not something that I always feel.)

Two days ago I had a very differen

Search Engine Marketing - How It Can Help Your Local Business
Are you the owner of a business that is considered to be a locally owned and operated one? If you are, what forms of local advertising do you use? If you are like most locally owned and operated business owners, there is a good chance that you use local phone books, newspapers, and the mailing of fliers. While these are nice local advertising methods, you need to think about incorporati

While visiting my son in Chicago, I went to a Cingular wireless store in his neighborhood to get some help with his phone. The store I walked into was closing in 5 minutes. I was welcomed into the store like a long lost friend. I explained what I needed (which took a lot of ingenuity and patience) The customer service representative was amazing. He figured out how to fix the problem. This was NOT a quick fix at all. He needed to remove a sim card from his telephone and put it my son’s phone and then switch it back again. This took a few switches to get it right. All the time he was smiling and chatting. It was now 15 minutes after closing and I was feeling guilty. After all I hadn’t bought my phone from this store, nor was it likely that I would in the future. When I said “Thanks, but I can see I am keeping you from closing up and going home.” He let me know that closing time was when everyone in the store had their issues resolved. WOW!!! And he meant it! We stayed there for at least 30 minutes past closing time. And I wasn’t the only customer still there. His manager was setting up an account for another customer. Again, he was smiling and perfectly happy to be helping his customer. So what impact did that have on me and how I viewed Cingular? Simply put it made me want to buy from this store specifically, but it had a more global impact. It made me glad that I was a Cingular customer (not something that I always feel.)

Two days ago I had a very different

The Basics of IT Security Planning
Research shows that over 75% of businesses are increasingly experiencing unexpected unavailability of their critical business systems due to IT security intrusions(2).There are many components to consider when developing and implementing a security plan to protect your company's data and systems including virus scanning, firewalls, protecting wireless network, encryption, installing

) The customer service representative was amazing. He figured out how to fix the problem. This was NOT a quick fix at all. He needed to remove a sim card from his telephone and put it my son’s phone and then switch it back again. This took a few switches to get it right. All the time he was smiling and chatting. It was now 15 minutes after closing and I was feeling guilty. After all I hadn’t bought my phone from this store, nor was it likely that I would in the future. When I said “Thanks, but I can see I am keeping you from closing up and going home.” He let me know that closing time was when everyone in the store had their issues resolved. WOW!!! And he meant it! We stayed there for at least 30 minutes past closing time. And I wasn’t the only customer still there. His manager was setting up an account for another customer. Again, he was smiling and perfectly happy to be helping his customer. So what impact did that have on me and how I viewed Cingular? Simply put it made me want to buy from this store specifically, but it had a more global impact. It made me glad that I was a Cingular customer (not something that I always feel.)

Two days ago I had a very differen

Supermarket Brands Are In Real Trouble
Why Don’t Supermarkets Have Brands?It may come as a surprise to the category of supermarket chains to learn that almost to a fault, none of them owns a brand. They think they do, but they do not. The proof, as they say, is in the pudding. The only reason to invest in the building and maintaining of a brand is to increase your preference or increase your margins. Aga

ng and chatting. It was now 15 minutes after closing and I was feeling guilty. After all I hadn’t bought my phone from this store, nor was it likely that I would in the future. When I said “Thanks, but I can see I am keeping you from closing up and going home.” He let me know that closing time was when everyone in the store had their issues resolved. WOW!!! And he meant it! We stayed there for at least 30 minutes past closing time. And I wasn’t the only customer still there. His manager was setting up an account for another customer. Again, he was smiling and perfectly happy to be helping his customer. So what impact did that have on me and how I viewed Cingular? Simply put it made me want to buy from this store specifically, but it had a more global impact. It made me glad that I was a Cingular customer (not something that I always feel.)

Two days ago I had a very differen

Joint Ventures - Don't Sell Your Time
When you sell your time, you sell your life. You might as well be a slave or a mercenary – or an employee. You cannot get rich selling time unless you’re very highly qualified or a rock star or film star. That’s why most consultants and coaches experience peaks and valleys - “chicken or feathers” – their income is seasonal and they work harder and harder for less and less.When I mee

when everyone in the store had their issues resolved. WOW!!! And he meant it! We stayed there for at least 30 minutes past closing time. And I wasn’t the only customer still there. His manager was setting up an account for another customer. Again, he was smiling and perfectly happy to be helping his customer. So what impact did that have on me and how I viewed Cingular? Simply put it made me want to buy from this store specifically, but it had a more global impact. It made me glad that I was a Cingular customer (not something that I always feel.)

Two days ago I had a very differen

Job Interviews and The Secret of Selling Yourself
A very effective and persuasive tactic when selling something is to promote its benefits as well as its features.Very simply, features are what something has; benefits are what those features do for you.For example, if you’re selling your used Oldsmobile, one of the features you might mention is its large trunk.If you focus only on the feature, you’ll say, “This car ha

Two days ago I had a very different experience. I went into a store that was part of a chain. It was 6:57 and the store closed at 7:00.There were four other customers in line. I was greeted with “We are closed now! You have to leave!” “WHAT???” I thought. I still have 3 minutes time left. The manager explained that when they were through “dealing” with the customers that were already in que that it would put them PAST their closing time. So even though the store was “technically” still open, the existing customers would make it so an additional customer would throw them past the time they could go home.

Was this a reasonable rule? Perhaps, it would be considered reasonable if you were an employee-centric business. I am not sure however you can grow a business being employee-centric in THIS manner. As a customer I would be more understanding if you said to me; “I am so sorry, my kid is sick and I have to get home to take care of him.” Then I have the choice of being generous and saying “no problem.” But telling me to leave was simply enforcing a rule for rules sake. It said to me that as your customer I have no value. Believe me I left there with the intention of NEVER coming back!

Walking into

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Sometimes the fastest route to a new job offer is the most overlooked. The odds are already in your favor that someone you know has the key information to get you the job.

Committees have been the bane of management almost from the beginning of time. Like a number of other things in our world, you can’t live with ‘em, and you can’t live without ‘em, right?. Not so fast, friend. There may actually be a way to rid the business world of committees, once and for all.

The differences between men and women are part of what makes our world so wonderful. Consider how boring life would be if we all communicated in the same way. The differences between communication styles of men and women are many and each has their own strengths. The key to communication success is to maximize those strengths and for each gender to learn from the other.

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