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Digg it UP - Five Tips to Calm Cranky Customers
In this installment of medical billing and DME software, we're going to cover the topic of item inventory. We're going to explain how the inventory functions work, what information inventory tables contain and how this all tie
Have you ever wondered just why we work so hard in our life? All that getting up in the mornings and travelling to work through dirt, grime and congestion. We spend a third of our lives working or getting to work and another th
Recognize that everyone is frazzled during the holidays- you and your customers. Give everyone, including you, the benefit of the doubt when it comes to ‘bad behaviors’ like being abrupt or rude. Breathe deep and smile. It can work wonders.
2. Let ‘em Rant, Let ‘em Rant, Let ‘em Rant
Listen briefly to what your customer has to say, even if he is simply venting about things outside of your control. Your client will appreciate the caring and you just might learn about another customer proble
The Power Team is a loosely knit group whereas an alliance is much different. The alliance is where an already established company needs expertise in a certain area. This expertise comes from an outside source such as a contrac
2. Let ‘em Rant, Let ‘em Rant, Let ‘em Rant
Listen briefly to what your customer has to say, even if he is simply venting about things outside of your control. Your client will appreciate the caring and you just might learn about another customer proble
In today’s business world, conflicts are inevitable, but they don’t have to be costly or time-consuming. If you manage people or projects, chances are that a majority of your day is spent resolving conflicts, settling disputes
2. Let ‘em Rant, Let ‘em Rant, Let ‘em Rant
Listen briefly to what your customer has to say, even if he is simply venting about things outside of your control. Your client will appreciate the caring and you just might learn about another customer proble
Q. Yesterday I was interviewed for a job that sounds really good. One question stumped me: “What kind of boss do you like to work for?” Caught by surprise, I said, “I like a boss who’s available to answer questions and give me
Listen briefly to what your customer has to say, even if he is simply venting about things outside of your control. Your client will appreciate the caring and you just might learn about another customer proble
In today’s global economy everyone is searching for a niche to make more money. We have become so specific about how we do business that we have forgotten how to make money the old fashion way.As a speaker and business c
That must be difficult for you.
I can see how upset you are.
This must be very important
Let’s see what we both can do to fix this
3. Making a List and Checkin’ it Twice
Ask your customer what is her most important or urgent concern. Then ask some more questions to f
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