Digg it UP - Business

Five Career Advice Secrets for Being the Perfect Employee Everyone Wants on Their Team – Part 2
The following are five career advice secrets for being the perfect, motivated employee that everyone wants on their team, putting your career on the fast track, and creating great relationship with management:1. Be Enthusiastic Be known as an employee who has a great attitude and is enthusiastic about his

. Train your employees on-the-job for as long as necessary to teach them good customer service.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

In conclusion: Customer service may be THE most important aspect of your business plan. I know of many people who are willing to pay a little more for a product or service in order receive excellent customer care. Price, advertising, and location are all vital to a business---- but whatever yo

IT Consultants: What Do You Need to Know?
When targeting the sweet spot small businesses, IT consultants should know the company will desire someone with strong hardware skills. As an IT consultant, you should know about RAID and multi-port communications adapters.Background NeededIT consultants targeting sweet spot small businesses should be comfort

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?

Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!!

As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere before.....and how true it is.

Here are a few ways to improve customer service at your business:

SMILE - Sounds too simple, right? As a customer, would you prefer to be serviced by a smiling face, or a scowl that would befit a guard dog?

LISTEN - Always be slow to speak and quick to listen. Let customers express themselves without you trying to do it for them. Nobody likes being interrupted.

DON’T BE TOO PUSHY - Yeah, I know - the bottom line is sales, right?
There is a fine line between suggesting products/services and pushing them down a customer’s throat. If you are too pushy, your customer will probably walk away and take their business elsewhere.

PHONE ETTIQUETTE - Whether you are answering or initiating a call, always remember who the customer is. Be polite. Try “Yes sir/ma’am” instead of “yeah” and “nope”. If you don’t have an answer for your customer - offer to do some research to find what they are inquiring about.

THANK YOU - ALWAYS thank your customers. Even if you could not help them or they decided not to purchase from you. Leave them with a positive impression of your business before they leave.

TRAINING - Train your employees. Don’t let an untrained employee ruin your track record of excellent customer service. Train your employees on-the-job for as long as necessary to teach them good customer service.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

How To Receive Payment as a Freelance Translator?
A problem most freelance translators are facing with is how to receive payment. In particular: How to receive payment for small jobs. Many translation agencies are reluctant to pay small fees via wire transfer due to the transaction fees; often they will send you a check instead. And I suppose I don’t have to tell you: Th

that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere before.....and how true it is.

Here are a few ways to improve customer service at your business:

SMILE - Sounds too simple, right? As a customer, would you prefer to be serviced by a smiling face, or a scowl that would befit a guard dog?

LISTEN - Always be slow to speak and quick to listen. Let customers express themselves without you trying to do it for them. Nobody likes being interrupted.

DON’T BE TOO PUSHY - Yeah, I know - the bottom line is sales, right?
There is a fine line between suggesting products/services and pushing them down a customer’s throat. If you are too pushy, your customer will probably walk away and take their business elsewhere.

PHONE ETTIQUETTE - Whether you are answering or initiating a call, always remember who the customer is. Be polite. Try “Yes sir/ma’am” instead of “yeah” and “nope”. If you don’t have an answer for your customer - offer to do some research to find what they are inquiring about.

THANK YOU - ALWAYS thank your customers. Even if you could not help them or they decided not to purchase from you. Leave them with a positive impression of your business before they leave.

TRAINING - Train your employees. Don’t let an untrained employee ruin your track record of excellent customer service. Train your employees on-the-job for as long as necessary to teach them good customer service.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

How to Leverage Your Expertise with Tips Booklets
I first heard of tips sheets and tips booklets from the author of Making a Living Without a Job, Barbara Winter, a completely delightful writer and entrepreneur who aspires to have everyone create an inspired business. I then attended several teleclasses by the woman I consider to be the tips booklet queen, Paulette Ensign

t customers express themselves without you trying to do it for them. Nobody likes being interrupted.

DON’T BE TOO PUSHY - Yeah, I know - the bottom line is sales, right?

There is a fine line between suggesting products/services and pushing them down a customer’s throat. If you are too pushy, your customer will probably walk away and take their business elsewhere.

PHONE ETTIQUETTE - Whether you are answering or initiating a call, always remember who the customer is. Be polite. Try “Yes sir/ma’am” instead of “yeah” and “nope”. If you don’t have an answer for your customer - offer to do some research to find what they are inquiring about.

THANK YOU - ALWAYS thank your customers. Even if you could not help them or they decided not to purchase from you. Leave them with a positive impression of your business before they leave.

TRAINING - Train your employees. Don’t let an untrained employee ruin your track record of excellent customer service. Train your employees on-the-job for as long as necessary to teach them good customer service.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

Beyond Branding - What Your Customers Are Really Shopping For
Your brand is identified by a logo or a look, but it is ultimately a perception that rests with your customer. Words are a powerful tool for conveying brand benefits and building a positive consumer perception of your product or service.Research shows that consumers typically spend less than seven seconds reading a l

polite. Try “Yes sir/ma’am” instead of “yeah” and “nope”. If you don’t have an answer for your customer - offer to do some research to find what they are inquiring about.

THANK YOU - ALWAYS thank your customers. Even if you could not help them or they decided not to purchase from you. Leave them with a positive impression of your business before they leave.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

There Is No Huge Correlation Between Education and Income and Here Is Why - Part 1
(Editor's Note: A client e-mailed me yesterday about her student loan debts that netted her 3 college degrees and a job without a commensurate income and future. She has a Bachelor of Arts Degree from New York University, a second Bachelor of Arts Degree from the London Institute and a Master of Arts Degree from the Univers

. Train your employees on-the-job for as long as necessary to teach them good customer service.

“And as ye would that men should do to you, do ye also to them likewise”

Luke 6:31

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Whether you already own a window cleaning company or you are looking at starting your own window cleaning business. One of the first things you need to get squared away in your head is that you are a 'window cleaner' and in the window 'cleaning' business, NOT a window washer in the window washing business. You may think that the distinction is silly, but I guarantee you it is important.

Employers have fears, uncertainty and DOUBT (the FUD factor) over your ability to actually do what you claim you can do in your resume and cover letter. Address the fears, get the job offer!

You can get change working in your favor. I have used the following suggestions to get positive change management outcomes over the past 17 years. The following is urgent information because every day you don't use it is a day in which you will live in fear of an uncertain future

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