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Digg it UP - Getting Education in Non-Traditional Ways to Further Your Career as You Save Money For College
How to Deal With a Customer Complaint stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business.“I got a customer with a complaint screaming down the phone at me, what do I do?”Do not go on the offensive but listen to their problem then repeat it back so they know you fully have grasped the problem from their angle on the matter. Thank them for bringing the situation to your attention. You cannot fix what you do not understand.In order to be professional, to diffuse anger listen to them carefully. Much anger and frustration stems from people feeling misunderstood, ignored or not cared for.This problem might be something you are not aware of yet so be grateful to them for bringing the important problem to your attention. See this as monitoring feed back direct from your customer almost a form of market research.Be diplomatic to the customer, it is not a personal item they might be attacking but a business problem that needs looking at, so be business like about the situation.The ideal solution and your ultimate goal is win win, it costs a lot of money to gain a One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition It's Our Policy Education is our most precious gift to ourselves, that we need to nurture throughout our lives in order to grow. The most logical way to get formal education is college, but not everyone has the money to go that route. My opinion is, "Never say 'never' ". You will get the education you need, in your own time frame, it may just not happen in the traditional period of four years in a university.While visiting the very cool Which Wich? sandwich store in downtown Dallas, founder Jeff Sinelli was relaying a story to me about trying to return something to a vendor. It was the vendor’s policy not to allow returns. This forced Jeff to call someone and arrange reimbursement. This situation made me wonder: How many policies do other QSRs have in place that inconveniences the guests?Prior to writing this article, I visited a very large QSR chain for breakfast. Signs were posted on each register, “Sauce Policy” and “Salad Dressing Policy.” The sign titles interested me so I decided to read on.The Sauce Policy clearly stated how many dipping sauces you received based on the number of pieces of chicken nuggets/tenders/fingers you purchased, while any additional sauces can be purchased for 11 cents each—11 cents?! In response to these signs, I thought of a new policy of my own—the “Discount Policy.” This policy would have the customer’s best interests in mind. If a guest didn’t wa So, what is a person with limited means to do? First of all, decide on a career you want to pursue, if you haven't already. In this first example, I will use the goal of wanting to own a restaurant. How can someone just out of high school and with no money get the needed education to own his or her own restaurant? It will take time, much hard work and a lot of patience. Here are some ideas to get the budding entrepreneur heading in the right direction. First, and most obvious, work in a restaurant. Find employment in the kind of style of cooking that interests you. You aren't going to hire in as a chef, but as a prep cook or salad person, for example. If the company is a chain, and has a paid training program, all the better. Whenever the employer pays for further training for you, NEVER turn it down. This is free, current education handed to you on a silver platter. Don't only attend, but give the training all the focus and drive you have. Not only will you learn, but you are setting yourself up for a routine of excellence in behavior, habits and workmanship. Learn the equipment, techniques in food preparation and whatever else you can. Watch and learn everything you can absorb. This will drive you further up the ladder of success by going beyond what is required of you and giving a little extra. Stay with your employer as long as you are getting the education you want. Don't get stuck forever in one place, though, if you want to grow. Giving yourself different examples of business practises and routines furthers your education and helps you to gain alternative perspectives than just staying in one place and sticking with it. If you are devoted to your work and are happy there, then stay, but successful people I have known, who truly did make it to become successful entrepreneurs were never satisfied. Their goal was for their own business and they stopped at nothing until they got it. You will have time for loyalty when you have your own place. For now, care about what you do, but think of it as a stepping stone for knowledge and experience only. Another good employment move, no matter what profession you plan to go into, is working in a store (wholesale or retail) or working with money. Be a clerk, merchandiser, inventory assistant, whatever you can do, to see how the business is actually run. A great way to do this without being stuck in one position for one company, is to work for temporary employment agencies. Whatever the job, just do it, even if it seems like something you have no interest in. I did this while in college, taking jobs from packing ball bearings in a factory, to taking inventory at high end clothing stores, doing file clerk work and audit jobs. A little later on, I even tried accounting for a race track as a temp (and I am anything but an accountant when it comes to my skills, numbers aren't my thing). I was a lousy accountant in the race track job, as an emergency replacement for someone with an MBA. What were they thinking to hire me for the position? Who knows, but I welcomed the challenge, came in early and stayed late. In the end, I was generating payroll checks, paying large expenses for the company and organizing books I'd never dealt with ever in life previously. Why? To get the experience of working with money more than casually. To know how to institute payroll, do accounts payable and recievable, and in general, get skills that could help me later in running a business of my own. I probably drove the poor comptroller crazy with all my questions, but they needed me and I appreciated the wealth of financial information I got in a matter of two months, and they paid me good money to do all of this. Another neccessity for being in business nowadays is to be computer literate (having basic computer skills). Computer knowledge and equipment is always evolving, so it's a good idea to jump into the world of computers, and stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business. One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition Research & Development for Sustainable Long-Term Growth in Economies a chain, and has a paid training program, all the better. Whenever the employer pays for further training for you, NEVER turn it down. This is free, current education handed to you on a silver platter. Don't only attend, but give the training all the focus and drive you have. Not only will you learn, but you are setting yourself up for a routine of excellence in behavior, habits and workmanship. Learn the equipment, techniques in food preparation and whatever else you can. Watch and learn everything you can absorb. This will drive you further up the ladder of success by going beyond what is required of you and giving a little extra.INTRODUCTIONEconomists like to use the Gross Domestic Product (GDP) as an indicator for how well a country is doing. In order to make predictions regarding the future of countries and the industries that support the country it is essential to be able to evaluate just what makes the GDP vary so dramatically over time and across countries.Over the past 130 years the output of countries has dramatically improved in a good portion of the world. Some countries have improved much better than others. Many studies have been done to determine what the factors are that influence the growth of the GDP. We will briefly touch on the major factors that have the most influence and then explain in a little more detail the important factors that have helped stable, mature industrial economies sustain long-term growth. After that we will discuss why the majority of these factors will not sustain continued growth in established economies and finally we will offer a solution for providing real sustai Stay with your employer as long as you are getting the education you want. Don't get stuck forever in one place, though, if you want to grow. Giving yourself different examples of business practises and routines furthers your education and helps you to gain alternative perspectives than just staying in one place and sticking with it. If you are devoted to your work and are happy there, then stay, but successful people I have known, who truly did make it to become successful entrepreneurs were never satisfied. Their goal was for their own business and they stopped at nothing until they got it. You will have time for loyalty when you have your own place. For now, care about what you do, but think of it as a stepping stone for knowledge and experience only. Another good employment move, no matter what profession you plan to go into, is working in a store (wholesale or retail) or working with money. Be a clerk, merchandiser, inventory assistant, whatever you can do, to see how the business is actually run. A great way to do this without being stuck in one position for one company, is to work for temporary employment agencies. Whatever the job, just do it, even if it seems like something you have no interest in. I did this while in college, taking jobs from packing ball bearings in a factory, to taking inventory at high end clothing stores, doing file clerk work and audit jobs. A little later on, I even tried accounting for a race track as a temp (and I am anything but an accountant when it comes to my skills, numbers aren't my thing). I was a lousy accountant in the race track job, as an emergency replacement for someone with an MBA. What were they thinking to hire me for the position? Who knows, but I welcomed the challenge, came in early and stayed late. In the end, I was generating payroll checks, paying large expenses for the company and organizing books I'd never dealt with ever in life previously. Why? To get the experience of working with money more than casually. To know how to institute payroll, do accounts payable and recievable, and in general, get skills that could help me later in running a business of my own. I probably drove the poor comptroller crazy with all my questions, but they needed me and I appreciated the wealth of financial information I got in a matter of two months, and they paid me good money to do all of this. Another neccessity for being in business nowadays is to be computer literate (having basic computer skills). Computer knowledge and equipment is always evolving, so it's a good idea to jump into the world of computers, and stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business. One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition Document Shredders o truly did make it to become successful entrepreneurs were never satisfied. Their goal was for their own business and they stopped at nothing until they got it. You will have time for loyalty when you have your own place. For now, care about what you do, but think of it as a stepping stone for knowledge and experience only.Document shredders are used to shred documents into unrecognizable pieces. They are widely used in offices, and businesses. Most offices destroy their secret documents after use. Document shredders can prevent the leaking of secrets of business. They can be used to shred personal checks, expired licenses, bank statements, receipts of all kinds and medical records. The selection of document shredders depends on the level of security.Document shredders consist of a pair of rotating blades, a paper comber, and a motor. Document is fed between the two blades. The document is split into many small pieces by the force of blades. The shred pieces of document are held in containers. Low-end document shredders do not have containers with them. Most expensive document shredders are equipped with containers. Some document shredders are equipped with a plastic bag. The capacity of a document shredder is measured in terms of the amount of document that can shred at a time.Document shredders shred doc Another good employment move, no matter what profession you plan to go into, is working in a store (wholesale or retail) or working with money. Be a clerk, merchandiser, inventory assistant, whatever you can do, to see how the business is actually run. A great way to do this without being stuck in one position for one company, is to work for temporary employment agencies. Whatever the job, just do it, even if it seems like something you have no interest in. I did this while in college, taking jobs from packing ball bearings in a factory, to taking inventory at high end clothing stores, doing file clerk work and audit jobs. A little later on, I even tried accounting for a race track as a temp (and I am anything but an accountant when it comes to my skills, numbers aren't my thing). I was a lousy accountant in the race track job, as an emergency replacement for someone with an MBA. What were they thinking to hire me for the position? Who knows, but I welcomed the challenge, came in early and stayed late. In the end, I was generating payroll checks, paying large expenses for the company and organizing books I'd never dealt with ever in life previously. Why? To get the experience of working with money more than casually. To know how to institute payroll, do accounts payable and recievable, and in general, get skills that could help me later in running a business of my own. I probably drove the poor comptroller crazy with all my questions, but they needed me and I appreciated the wealth of financial information I got in a matter of two months, and they paid me good money to do all of this. Another neccessity for being in business nowadays is to be computer literate (having basic computer skills). Computer knowledge and equipment is always evolving, so it's a good idea to jump into the world of computers, and stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business. One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition Special Interest Groups Push Your Success my skills, numbers aren't my thing). I was a lousy accountant in the race track job, as an emergency replacement for someone with an MBA. What were they thinking to hire me for the position? Who knows, but I welcomed the challenge, came in early and stayed late. In the end, I was generating payroll checks, paying large expenses for the company and organizing books I'd never dealt with ever in life previously. Why? To get the experience of working with money more than casually. To know how to institute payroll, do accounts payable and recievable, and in general, get skills that could help me later in running a business of my own. I probably drove the poor comptroller crazy with all my questions, but they needed me and I appreciated the wealth of financial information I got in a matter of two months, and they paid me good money to do all of this.If you have spent some time talking about non profit groups and being involved with fund-raisers. I would like to suggest that you should be take one step further and you should volunteer to be part of the executive. You may be thinking that you do not have enough time to do this. In reality, being on the executive helps you to steer the organization and make it better. These positions are often hard to fill because of the perceived time commitment. Make this an opportunity to step up to the plate and help give some direction. Every organization I have joined, I have managed to be on the executive. I even have become the President. These positions should not be taken lightly as they are a lot of work but what you get out of the responsibility is far more rewarding. Everyone in the organization will know who you are and how you operate. You will be part of the face the group puts forward. This type of notoriety is very difficult to obtain going through normal business channels.I thoroughly enjoy Another neccessity for being in business nowadays is to be computer literate (having basic computer skills). Computer knowledge and equipment is always evolving, so it's a good idea to jump into the world of computers, and stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business. One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition Career Success Is 75 Percent Confidence And 25 Percent Ability stick with it. Buy yourself a basic computer or go to the library (usually regional libraries will have a good amount of computers for public use) and use one there. Have the librarian show you the basics for going online. If they offer a free or low-cost course on beginning computer use, take it. Let yourself get frustrated, annoyed and overwhelmed, then cool off and keep learning. Build on the knowledge. Do it at your own pace. Don't be afraid. It's all about trial and error. No big deal, the payoff is lifelong, usable knowledge that will help you and your business.I'm a great people watcher and I've been observing other people's careers for the past 25 years. OK, maybe I should have spent more time concentrating on my own career and then perhaps I would have been more successful at work myself. But, hey, I'm happy, so what the hell!Based on this long and interesting period of observation, I feel confident in saying that the most important factor when it comes to being successful in the workplace is how much confidence you have. If you're the type of guy who wants to quietly sit in the corner working away, you'll probably never get anywhere no matter how good you are. If, on the other hand, you have tons of confidence, the amount of ability you have doesn't really matter too much - you'll probably be successful. Especially if you know who to direct that confidence at. There's no point in wasting too much time talking to other workers if they have no influence on your progression up the corporate ladder. No, your time will be much better spent only talking One of the best places to get free computer education is temp agencies. One agency I used would train their temporary employees on many different computer programs, if you cared to come in and learn on your own time. Do it, do it, do it. I did, and I know many programs such as Excel, Word, and others that I use to this day, thanks to them. Start with one program, and build on your knowledge slowly, at your own pace. Each program you know how to use in a competent manner, is another positive addition to your resume, too. It pays to thoroughly learn computer programs of different kinds, then keep up with your knowledge of them so you go with the flow when there are updates or new additions to the programs. As for college, it is something that is very useful and when you are ready, start with a course or two at night. Money spent on college is never wasted. Being a full time student is time consuming so if you are working full-time elsewhere, it is to your advantage to start out slowly and work up to a rigorous schedule. Too much, too soon is overwhelming so begin with courses that will interest you. All colleges and universities have counselors to help you meet your needs, financially and professionally. Use them, they are valueable resources. If you live far from campus, and have a computer, take online courses. I've done this to supplement my previous (art) college education through the years, and have really enjoyed online education. I use it to further my computer and business knowledge. No driving to classes, I didn't have to buy books (the place I go includes the learning materials online, within the course fees). Very good for those who have little time and don't want to go out after work, like me. Make sure to enroll in an accredited, reputable institution. This way you know your credits will transfer correctly if you decide to go to a different college later. Armed with life experience, a computer and courses (both in or out of college) to help build your career, you will grow and build your career. Take seminars, and non-credit courses whenever possible, too. Whenever there is a subject is offered that can be of use to you, go for it. Hard work and discipline will pay off in the end if you are persistent. I know a brilliant man who never graduated high school, who loved fish. He got fired or quit from a hundred jobs for not conforming to their ways, but he learned from every job he had and read every book he could find on subjects to better his business. He kept all his aquariums in his basement and never gave up in his quest to become a wholesaler. In time, he bought a warehouse, then added onto it. Then, took his business international, gave seminars himself and made it big. He became a very successful, multi-millionaire in the pet industry until he retired. This man made it by never giving up, being his own person (not what others wanted him to be), by keeping a positive attitude and doing things his way. He was my mentor, and one of my biggest inspirations for growing my business, which is now thriving. Don't settle. Keep evolving and growing, then you can also have the business you want. Never give up and make it happen.
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