(over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population uThis year holds a record by the amount of the storms and hurricanes – there were more than 25 storms and more than 14 hurricanes, which hold their own names, and which ruined many houses, killed many people and brought many problems and afflictions to the world community.

Many companies became insolvent, others incurred enormous expenses; people lost their homes and families, communications were broken down too (including Miami International airport). Hurricane Wilma was the 3rd this year identified as a hurricane of the 5th category (the winds peed was more than 260 km/h) and damaged the most United States of America, Cuba and Mexico (USA declared that the damage from Wilma’s destructions can total 9 billion dollars). The approximate amount of deaths equals to 60 (USA – 35, Haiti – 12, Mexico – 8, Cuba – 4 and Jamaica – 1) . Commonly, strong hurricanes destroy the cities’ infrastructure, including power and water supply. Wilma was not the exclusion and it left more than 3 million people without power in Florida for 3 or 4 weeks.

This paper is devoted to the research of Wilma’s effect on the Florida power supply and its provider – Florida Power and Light company. This company belongs to FPL group as its subsidiary, which year revenues make up over $10 billion and operates within 26 states.

It’s not a secret for anybody that FPL incurred large expenses because Wilma destructed approximately 10 thousand concrete power poles from about 1 million, which were designed to “stand up to winds of 119 mph” , caused more than 2 hundred substations out of order and left 75 percent of FPL consumers without power (3.2 million people out of 4.2). The most affected counties are the following: Miami-Dade (over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population up

ami International airport). Hurricane Wilma was the 3rd this year identified as a hurricane of the 5th category (the winds peed was more than 260 km/h) and damaged the most United States of America, Cuba and Mexico (USA declared that the damage from Wilma’s destructions can total 9 billion dollars). The approximate amount of deaths equals to 60 (USA – 35, Haiti – 12, Mexico – 8, Cuba – 4 and Jamaica – 1) . Commonly, strong hurricanes destroy the cities’ infrastructure, including power and water supply. Wilma was not the exclusion and it left more than 3 million people without power in Florida for 3 or 4 weeks.

This paper is devoted to the research of Wilma’s effect on the Florida power supply and its provider – Florida Power and Light company. This company belongs to FPL group as its subsidiary, which year revenues make up over $10 billion and operates within 26 states.

It’s not a secret for anybody that FPL incurred large expenses because Wilma destructed approximately 10 thousand concrete power poles from about 1 million, which were designed to “stand up to winds of 119 mph” , caused more than 2 hundred substations out of order and left 75 percent of FPL consumers without power (3.2 million people out of 4.2). The most affected counties are the following: Miami-Dade (over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population u

nes destroy the cities’ infrastructure, including power and water supply. Wilma was not the exclusion and it left more than 3 million people without power in Florida for 3 or 4 weeks.

This paper is devoted to the research of Wilma’s effect on the Florida power supply and its provider – Florida Power and Light company. This company belongs to FPL group as its subsidiary, which year revenues make up over $10 billion and operates within 26 states.

It’s not a secret for anybody that FPL incurred large expenses because Wilma destructed approximately 10 thousand concrete power poles from about 1 million, which were designed to “stand up to winds of 119 mph” , caused more than 2 hundred substations out of order and left 75 percent of FPL consumers without power (3.2 million people out of 4.2). The most affected counties are the following: Miami-Dade (over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population u

es within 26 states.

It’s not a secret for anybody that FPL incurred large expenses because Wilma destructed approximately 10 thousand concrete power poles from about 1 million, which were designed to “stand up to winds of 119 mph” , caused more than 2 hundred substations out of order and left 75 percent of FPL consumers without power (3.2 million people out of 4.2). The most affected counties are the following: Miami-Dade (over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population u

(over 950 thousand), Broward (over 860 thousand), Palm-Beach (over 660 thousand), Lee (over 190 thousand) and Collier (over 165 thousand). Other counties suffered too but not so significantly. For this reason FPL officials seriously discussed the possibility of removing power supply underground but this measure was recognized as economically inefficient because it can result in price growth on power supply for Florida population up to 50 percent. So underground infrastructure can not be taken seriously and FPL company claimed that they will analyze the situation and make a decision on improving the safety and the reliability of its service. In 2004 there was also a large amount of hurricanes and storms affected Florida’s power supply chain but Wilma’s destructions were the largest from the whole FPL’s history. FPL has a good experience of restoring its poles but this time it faced a huge problem. Nobody expected such damage from Wilma hurricane.

Restoration process

So how Florida Power and Light company dealt with the consequences of a hurricane?

Of course restoration works began immediately and among other steps there was a toll-free phone number establishment for receiving complains from the consumers. It is a very rational decision because 3 million people were interesting when they will have the opportunity to use their electrical appliances – refrigerators, microwave ovens, laundry washers, computers an so on. People did not even have the opportunity to charge their mobile phones. During the restoration process it was a common situation when people from the same street received electricity not on the same day because their houses used different substations and some people even became panic-stricken.

Another good decision adopted by FPL is developing a restoration map and placing it on their website. This map allowed people to find their county, get to know when the restoration works in their county will be finished and make a complaint if some lines were not restored on time for some reasons. But the one thing which FPL’s team may not taken into consideration that most of their clients do not have the opp