Digg it UP - Business

I Hate My Logo! What You Should Get For Your Money and Why
This is not a how-to design a logo. This is a guide to educate you on how an experienced designer can help you through a project whose outcome you will need to live with for years. Learn how greatly the symbolic significance of your corporate identity can impact your business. To say anyone can design a logo is to say anyone can design a 53

ongoing feedback that can inform decision making and improvement - to use it as evidence of business performance assumes that the criteria for the award correlate

Customer Service for Electrical Companies Considered
Customer Service is important in all businesses especially service businesses, because that is what you are selling services. If you come to a person's house or business to do a remodel or retrofit or merely some easy tenant improvements then you must give good customer service.That includes from the time you take the appointment until you are c

There are lots of so-called “measures” that people choose to monitor business results. Some are good, some bad and some downright ugly! This is one of the most colossal mistakes I see people making with performance measures: to claim as a performance measure something that absolutely is not a measure of performance at all.

Here are three of the so-called performance measures that I really dislike most:

"win the BlahBlah Award"

The award might be a customer service award, or environmental award, or workplace health and safety award. Why do I dislike awards as measures? The winning of an award is an event, and can’t give regular, ongoing feedback that can inform decision making and improvement - to use it as evidence of business performance assumes that the criteria for the award correlate d

Why You Should Consider A Career In Private Investigation
Private investigation is such a versatile career that it's no wonder many people are turning to it as an alternative career path to the more traditional ways of earning a living. In fact, the number of people turning to private investigation after spending several years in the workforce is quite impressive.Why The Private Investigation Business

ossal mistakes I see people making with performance measures: to claim as a performance measure something that absolutely is not a measure of performance at all.

Here are three of the so-called performance measures that I really dislike most:

"win the BlahBlah Award"

Go Google Yourself! How Are You Known in the Marketplace?
How does the world see you? It may not be the way you see yourself. Either way, it's time you find out!Recently I typed my own name into a series of search engines to see how well known I was. Surprise, surprise! I learned in England I am a soccer star with adoring fan clubs and celebrity status, in New Zealand I'm a playwright, author and edito

Here are three of the so-called performance measures that I really dislike most:

"win the BlahBlah Award"

Design For Banking Privacy-Agency Branch Banking
Your walk-in customers visit retail branches to carry-out very personal, private business. Many of them have the ability to comfortably log-on to their personal computers to make these same transactions in the privacy of their home, yet they choose to make a face-to-face visit. Some of these walk-in customers are visiting because they are unsure of the

rd, or environmental award, or workplace health and safety award. Why do I dislike awards as measures? The winning of an award is an event, and can’t give regular, ongoing feedback that can inform decision making and improvement - to use it as evidence of business performance assumes that the criteria for the award correlate

Facts on Franchising
Franchising involves an almost symbiotic relationship between the franchisee and the franchisor. The franchisee provides expansion, additional profit and increased brand recognition while the franchisor provides the basic know how, brand name, supply chain, and continuing support for the franchisee. To pay for this instant business, the franchisee sh

ongoing feedback that can inform decision making and improvement - to use it as evidence of business performance assumes that the criteria for the award correlate directly to the business’s priorities and strategy. And just think about the kind of behaviour and culture this kind of "measure" would encourage... everyone aiming to impress the judges of the award and taking their eyes off their real stakeholders.

"complete BlahBlah Project by June 2007"

Projects such as implementing a customer relationship management system, or upgrading a maintenance facility, or running a new employee training program are typically put in the KPI column of business plans. They are next to useless as evidence or feedback about business performance. Finishing a project by a particular date is an action, not an outc

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Everyone dreams of a life full of love and adventure. But we fill ourselves with reasons not to follow our dreams. Instead of protecting us, they imprison and hold us back. Life will be over before we know it, so now is the time to really live life and love.

Columnist Nan Russell shares career insights learned over 20 years in the corporate world, including as a Vice President at QVC

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Digg it UP - Performance Measures - The Good, The Bad And The Ugly

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