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Digg it UP - Do You Have A Morale Problem?
Ever wonder why so many customer service strategies are either short-lived or fail before they even get started? I mean think about it: how many companies do you patronize where you consistently (the operative word here
Many entrepreneurs start up service companies thinking that they are going to be plumbers, lawyers, dentists, realtors etc. Or they decide to sell coffee, candy or clothes. They all make the same mistake – successful
During the 35 years that I have spent consulting with clients in industries of all sizes, I have discovered from custom in-house bottom-up evaluation and interviews - that when this morale issue and its causes are not known, addressed, or shoved under the carpet - there is usually:
· poor productivity
· wasted time
· wasted resources
· customer turnover
· discipline issues
· a lack of creativity and imagination in problem solving
· employee turnover
· a circling of the wagons (departments and people)
· wasted profits
· and lot’s more…
How do you discover if you have a morale problem?
· don’t ask your direct reports
· don’t listen to the employees who always tell you what you want to hear
· start at the lowest level of employees
· conduct an anonymous employee survey
· use an outside resource to conduct some research
Every organization today is experiencing significant change. Change can be one of the greatest causes of poor morale. People are threatened by change and tend to pull in, hide, wait and see, not take chances, feel insecure, etc. You can’t stop the change, you probably can’t slow it down; you most likely are a victim of its relentless charge forward. So, what can you do to prevent it from having a negative impact on morale? Communicate everything (good news, as well as bad ne
13) Do you have references?It is not a good idea to give references at the resume stage. References are far more appropriate at the interview stage, and even then, do not give references unless they ask for them.
· poor productivity
· wasted time
· wasted resources
· customer turnover
· discipline issues
· a lack of creativity and imagination in problem solving
· employee turnover
· a circling of the wagons (departments and people)
· wasted profits
· and lot’s more…
How do you discover if you have a morale problem?
· don’t ask your direct reports
· don’t listen to the employees who always tell you what you want to hear
· start at the lowest level of employees
· conduct an anonymous employee survey
· use an outside resource to conduct some research
Every organization today is experiencing significant change. Change can be one of the greatest causes of poor morale. People are threatened by change and tend to pull in, hide, wait and see, not take chances, feel insecure, etc. You can’t stop the change, you probably can’t slow it down; you most likely are a victim of its relentless charge forward. So, what can you do to prevent it from having a negative impact on morale? Communicate everything (good news, as well as bad n
Computer clocks are they for fun or for profit? I guess both. If you are doing international business, then I'm sure you'd like to know what the time is now in Tokyo, I know it's easy to calculate the time difference, b
· a lack of creativity and imagination in problem solving
· employee turnover
· a circling of the wagons (departments and people)
· wasted profits
· and lot’s more…
How do you discover if you have a morale problem?
· don’t ask your direct reports
· don’t listen to the employees who always tell you what you want to hear
· start at the lowest level of employees
· conduct an anonymous employee survey
· use an outside resource to conduct some research
Every organization today is experiencing significant change. Change can be one of the greatest causes of poor morale. People are threatened by change and tend to pull in, hide, wait and see, not take chances, feel insecure, etc. You can’t stop the change, you probably can’t slow it down; you most likely are a victim of its relentless charge forward. So, what can you do to prevent it from having a negative impact on morale? Communicate everything (good news, as well as bad n
As a career coach, workers reveal their souls to me. Not just clients, where the relationship requires and benefits from, deep personal exploration -- but complete strangers send me emails, almost daily, about their wo
· start at the lowest level of employees
· conduct an anonymous employee survey
· use an outside resource to conduct some research
Every organization today is experiencing significant change. Change can be one of the greatest causes of poor morale. People are threatened by change and tend to pull in, hide, wait and see, not take chances, feel insecure, etc. You can’t stop the change, you probably can’t slow it down; you most likely are a victim of its relentless charge forward. So, what can you do to prevent it from having a negative impact on morale? Communicate everything (good news, as well as bad n
One of the most powerful offers you can use in your advertising is the word Free.But, you may well ask… how can I make a profit giving my products and services away without charging for them?Which is the e
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