Digg it UP - Business

Customer Service Tips - Is Your Business A Leaky Bucket?
Customer service and customer service training are vital for any business.But, is your business a leaky bucket?This is a question I always ask small business owners who attend my marketing seminars.The reason I ask is because many businesses

e minimum wage. Now, they are motivated to sell more --- whether it’s moving more customers thru the line or improving the check average. It’s all about total sales.

Imagine the next shift whe

Become An Aviation Pilot
If you love traveling, have a heart for adventure, and enjoy seeing cities from a vantage point high above the clouds, a career as an aviation pilot may be right for you. Thanks to growth in the aviation industry, job opportunities for pilots abound. In fact,

When employees are paid the same hourly wage whether the restaurant is slow or busy, many simply hope it is slow - because it's less work for the same amount of money. To follow the logic then, the business owner has a frontline of employees who really want the opposite of what the owner does.

What would prevent you from looking at your sales data and putting the cashiers or entire front-line sales team (if you have a production line for subs or burritos) on a commission or incentive program?

For example, if a cashier sells $1,000 worth of product over three hours at $7 per hour, they earn $21, but wish they only had to sell $800. Put an incentive program in where the cashier can earn 2.5 percent of everything they sell. Make sure the percentage ensures they earn above minimum wage. Now, they are motivated to sell more --- whether it’s moving more customers thru the line or improving the check average. It’s all about total sales.

Imagine the next shift wher

Why Print Advertising Gives Dismal Results in Newspapers
Have you ever wondered as a business-person why print advertising in the local newspaper key of such dismal results? Have you ever wondered why the advertising sales representatives and account executives as they are called continually tell you that it is about

business owner has a frontline of employees who really want the opposite of what the owner does.

Imagine the next shift whe

Plastic Film and Roll Defects
All possible plastic film defects ought to be detected and eliminated by the extruder operator before the roll gets shipped to the customer. But in practice, through oversight and inattention to detail defects can slip by that may be all too easily spotted by th

t-line sales team (if you have a production line for subs or burritos) on a commission or incentive program?

Imagine the next shift whe

How To Find Legitimate Online Jobs Work From Home Opportunities
The online market research statistics show that every third internet user tries to find online jobs work from home opportunities. Sadly a great number of these people failed and lost money. But the good news is that you can get great online opportunities

hour, they earn $21, but wish they only had to sell $800. Put an incentive program in where the cashier can earn 2.5 percent of everything they sell. Make sure the percentage ensures they earn above minimum wage. Now, they are motivated to sell more --- whether it’s moving more customers thru the line or improving the check average. It’s all about total sales.

Imagine the next shift whe

What is Most-Management
I am not interested in a theory of management. I am interested in the practice of management. I am interested in having managers fulfill their purpose. And their purpose is that the jobs get done more and more effectively with them there than without them the

e minimum wage. Now, they are motivated to sell more --- whether it’s moving more customers thru the line or improving the check average. It’s all about total sales.

Imagine the next shift where employees work harder and sell $1,200 worth of product. They earn $30 (2.5 percent x $1,200) instead of $21 by giving you $200 in extra sales. That's a financial win for you and the employees. An additional $9 per shift for them over the course of 200 shifts in a year is a $1,800 raise and, more importantly, gives them a common focus with the business owner --- to make more money!

In the back of the house, take more of a bonus approach. Set a food-cost hurdle near the ideal cost you should be running and offer a 10-20 cent per hour bonus for the week to the team if they achieve the goal. It promotes teamwork (everyone focused on lowering costs) and individual efforts (the more hours you work, the more money you make).

Additionally, you could run the shift short one e

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Each organization has its own regulations and rules of how it must be structured and organized. However, there are some core rules without which any organization could hardly exist.

When you invest in promotional items, you have a goal in mind. It may be to increase your market visibility, or to increase your sales, or to prospect for new customers. They may be meant as a thank you or an enticement, or more commonly, as both. No matter the reason that you choose to give promotional gifts to your customers or prospective customers, it's important to choose items and gifts that reach your target market.

Believe it or not most Universities could use a few pointers from private enterprise. One place I feel they fall down is in customer service. Professors at universities could do more in the way of customer service by assisting their clientele, the students with better care.

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