| Digg it UP |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Management > How Can I Be a Great Team Leader? |
|
Digg it UP - How Can I Be a Great Team Leader?
You MUST Sweat the Small Stuff s impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time!It's The Little Things That Make or Break a Small BusinessIf you make a poor impression in small things, why should customers trust you with larger ones like buying your product regularly or giving you a big order? In the last two days, I've seen this simple fact proved three times.I ordered software from Company A. It came with a 30-day trial period, after which I was to be charged for the purchase if I hadn't returned the package. It's now 44 days later and I'm still waiting to be charged for my purchase and receive the code to convert to the full versio It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a fligh Business Etiquette All organisations need great team leaders; no leadership, no great organisation. We will be answering the question, "How can I be a great team leader, and how can I produce leadership in others?" We will explorekey aspects of Leadership as well as giving you tips for getting started and exercises you can do to build your, and others',skill in every area of Leadership.Business etiquette is in essence about building relationships with people. In the business world, it is people that influence your success or failure. Etiquette, and in particular business etiquette, is simply a means of maximising your business potential.If you feel comfortable around someone and vice versa, better communication and mutual trust will develop. This comfort zone is realised through presenting yourself effectively. Business etiquette helps you achieve this.Business etiquette revolves around two things. Firstly, thoughtful consideration of the interests an Our definition of Leadership is:‘holding the Vision, enabling Partnership, and empowering others to be Accountable' The foundation of all Leadership is Accountability, and we'll be exploring this in this article. Accountability is ‘the willingness to make commitments and hold oneself to account for them, regardless of the circumstances'. There are two aspects to the definition:your willingness to make binding commitments for yourself, and your relationship with the circumstances that surround you. Are You Willing to be Accountable? The first step in taking accountability is to choose to be accountable for an outcome, irrespective of whether you know how to achieve it, or believe you can do it. Gandhi did not know how to achieve independence for India when he assumed leadership for the movement, and there were many times when he doubted his own ability. But he chose to be accountable for the outcome, spoke out, and continued to stand for his vision in the face of all the circumstances. And it is a choice. There are many things we would like to achieve, or to have happen in the world. But we do not choose to be accountable for them - accountability starts with the choice. But What About the Circumstances? The second aspect of being accountable is your relationship with the circumstances. Many people resist taking accountability for an outcome because they believe circumstances make it impossible to achieve. Take the issue of lateness. A client, embarrassed by his lateness for an important event, once said, "but it's impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time! It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a flight Call Center Innovations p>Call center innovations refer to the deployment of customized software solutions that fundamentally changes the way call centers have traditionally tried to balance the appropriate levels of customer care with call center operating efficiency. Innovations help call centers to remain profitable, offer better services to customers, and stay ahead of competing call centers.Innovative solutions use multiple algorithms to solve primary problems of almost all call centers such as providing fast customer care support, effective leveraging of agent expertise and time, increasing reven The foundation of all Leadership is Accountability, and we'll be exploring this in this article. Accountability is ‘the willingness to make commitments and hold oneself to account for them, regardless of the circumstances'. There are two aspects to the definition:your willingness to make binding commitments for yourself, and your relationship with the circumstances that surround you. Are You Willing to be Accountable? The first step in taking accountability is to choose to be accountable for an outcome, irrespective of whether you know how to achieve it, or believe you can do it. Gandhi did not know how to achieve independence for India when he assumed leadership for the movement, and there were many times when he doubted his own ability. But he chose to be accountable for the outcome, spoke out, and continued to stand for his vision in the face of all the circumstances. And it is a choice. There are many things we would like to achieve, or to have happen in the world. But we do not choose to be accountable for them - accountability starts with the choice. But What About the Circumstances? The second aspect of being accountable is your relationship with the circumstances. Many people resist taking accountability for an outcome because they believe circumstances make it impossible to achieve. Take the issue of lateness. A client, embarrassed by his lateness for an important event, once said, "but it's impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time! It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a fligh Freelance Graphic Designers irst step in taking accountability is to choose to be accountable for an outcome, irrespective of whether you know how to achieve it, or believe you can do it. Gandhi did not know how to achieve independence for India when he assumed leadership for the movement, and there were many times when he doubted his own ability. But he chose to be accountable for the outcome, spoke out, and continued to stand for his vision in the face of all the circumstances.Freelance graphic designers are the ones who are their own boss and can work from anywhere. They don’t have any fixed office hours. They don’t have to follow set rules, nor is there any limit to their earning potential. To become a successful graphic designer, pick a name that stands out from the lot. Avoid using the word freelance in your name, and get your name registered to prevent others from using it.Make sure you have a dedicated place to work from. Office space is okay, but most freelance graphic designers work from home. If you work from home, try to get a room dedicat And it is a choice. There are many things we would like to achieve, or to have happen in the world. But we do not choose to be accountable for them - accountability starts with the choice. But What About the Circumstances? The second aspect of being accountable is your relationship with the circumstances. Many people resist taking accountability for an outcome because they believe circumstances make it impossible to achieve. Take the issue of lateness. A client, embarrassed by his lateness for an important event, once said, "but it's impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time! It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a fligh Incorporate Your Business Online The Easy, Inexpensive Way e, or to have happen in the world. But we do not choose to be accountable for them - accountability starts with the choice.Incorporating your small business may be the smartest thing you ever do. There are several reasons why you should consider incorporating.First, by incorporating your business you reduce your overall liability. With a corporation you can enter into lease agreements, borrow money and purchase goods and services on credit. When you sign on the dotted line, the corporation, not you personally, is liable and accountable for any agreements entered into under the corporate name.Also, in our litigious society you are shielded from personal loss should the business be sued. Why But What About the Circumstances? The second aspect of being accountable is your relationship with the circumstances. Many people resist taking accountability for an outcome because they believe circumstances make it impossible to achieve. Take the issue of lateness. A client, embarrassed by his lateness for an important event, once said, "but it's impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time! It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a fligh Fundraising Cookies - A Yummy Way to Raise Money s impossible to arrive anywhere on time in the South of England these days, because of the traffic on the M25". He seriously believed this was true - it was impossible to be on time!Most non profit organizations provide the communities where they serve with valuable programs that the communities would not otherwise have. Often, families and individuals that are not able to afford their basic needs are the beneficiaries of these services. It is necessary for the non-profit organization to adopt a very aggressive fundraising program in order to raise the money that is needed to maintain the level of service that they want to provide to their community.Some of the many fundraising options may include writing grants, soliciting for cash donations, and hosti It took much discussion and exploration before he recognised that the block lay in himself -there were others in his team, living and working in the same area, who were never late for meetings. Indeed, he discovered that with certain things at stake, he too could transcend the ‘impossible' traffic and arrive on time - he had never missed a flight from Gatwick or Heathrow in 15 years! So are You Being Accountable? The interaction of the two factors: the willingness to take accountability, and the relationship with the surrounding circumstances, gives us a way of challenging ourselves, and measuring our behaviour on a scale of levels from 1 to 4: At Level 1, people resist and avoid accountability or hide behind the circumstances. All of us do this in some area of our life or work, but somebody who is being fully accountable will be honest about whether they have made a conscious choice to do so! At Level 2 you will hear a lot of excuses - people at this level are difficult, if not impossible, to manage. A fully accountable person will never believe the reason for failing to deliver on a commitment is an excuse for doing so. People at Level 4 can be difficult to have as team members if they extend this level of accountability to ‘forgetting' to inform others of their actions and results. Provided they are willing to keep others informed, they can also be solid team colleagues. At Level 3 people willingly make promises and are happy to be called to account if they don't deliver. They are a joy to manage and to have as team colleagues. How Can You Use This? This raises the interesting issue of how to use this in leading others: be very careful! Work on yourself first, and be scrupulously honest about where you are and are not behaving at an appropriate level of accountability. Your management and coaching of others will only be effective if based on your own experience. Try the exercise in the box below to explore in more depth your own willingness to commit yourself, and your relationship with various categories of circumstances. ==> for more information view the original newsletter article here <==
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Entrepreneurs - Top 10 Essential Entrepreneurial Traits
|