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  • Digg it UP - You Get The Behavior You Reward Not The Behavior You Want

    Setting the Right Price
    One of the ways people get to know you is by the identity you project. Your company name, the way you present yourself, your business card and brochure, where you work, and other ways you conduct your business create an image that gives your customers information about you.Pricing is a part of your image, too. Many entrepreneurs make the mis
    you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on tim
    Should Your New Business Charge Low Prices to Attract More Clients?
    A few weeks ago, I was going through a bunch of subscriber email questions. One question that kept popping up over and over again went like this:"I'm just getting started in my new business. My friends suggested pricing below market to build my portfolio. What do you recommend?"As usual, my answer would be, "It depends."Some pr
    Behavior that is reinforced is behavior that is repeated. Behavior rewarded is behavior that is repeated.

    This simple, yet profound, concept is at the root of more poor productivity, broken relationships, negative personnel issues and high costs of doing business than any other management principle as well as peak performance organizations that grow and prosper each year.

    What does the concept – you get the behavior you reward mean and what is the impact of it on your organization’s culture and overall performance?

    Let me give you an example. You want an employee who is always late to be on time, but you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on time

    Blast Those Call Centres!
    Two of my customers happened to meet in my office a few days ago. And, just by chance, they got talking about the problems that they experience when trying to phone their bank.Now I do not want to shame the bank by naming them. The complaints have already been made known so let’s give them a chance to fix the problem. However, the experie
    e root of more poor productivity, broken relationships, negative personnel issues and high costs of doing business than any other management principle as well as peak performance organizations that grow and prosper each year.

    What does the concept – you get the behavior you reward mean and what is the impact of it on your organization’s culture and overall performance?

    Let me give you an example. You want an employee who is always late to be on time, but you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on tim

    Compliance Jobs – Could You Work In Insurance Compliance?
    When a company or business looks for insurance, there may be a set requirement for insurance on their lease or loan for the business. In these cases, lack of the proper insurance can result in them losing everything.On the other hand, insurance companies require a specific type of insurance for different types of businesses. For instance, if
    l as peak performance organizations that grow and prosper each year.

    What does the concept – you get the behavior you reward mean and what is the impact of it on your organization’s culture and overall performance?

    Let me give you an example. You want an employee who is always late to be on time, but you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on tim

    Leadership and Ethics: Teach It
    I do not believe that unethical behavior can unknowingly occur if a leader has proper values and intentions. A leader who is ethically based will not knowingly break laws, deny rights, endanger lives or deceive or exploit employees, customers, stake holders or society.However, I do believe that an ethically based leader may find him or hers
    t of it on your organization’s culture and overall performance?

    Let me give you an example. You want an employee who is always late to be on time, but you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on tim

    What Could Be More Safe Than Anonymous Browsing?
    Many people nowadays have become more and more concerned about the trails that they live behind while surfing the net. Your IP address, your country, region are just some of the traces that you leave behind. Why should this be reason for concern you might ask. Well, because these are valuable information through which your address, name and even s
    you don’t bring up his tardiness with him because it is only 10 minutes. So you wish and hope that the person would just get it - the policy is to be on time. But unfortunately, he doesn’t get your unspoken message and continues to be late. By not addressing this problem, you are sending the message that being late is acceptable behavior. It also sends a message to other employees who are on time, but might want to be late once in a while, that being late is OK.

    There are two ways to reward behavior directly and indirectly. The above example is rewarding behavior indirectly – doing nothing. Here is an example of rewarding behavior directly. Let’s say you want your salespeople to spend more time on getting new business but your sales compensation program rewards sal

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