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Digg it UP - Make Your Protege an Organizational Disciple
The Holidays Are Here , as his disciples, took Cane’s message throughout the organization.I use a credit card for many business purchases. Since I travel a lot, this means quite a bit of money is charged throughout the year.Therefore, I was pleased when my bank had a local hotel deliver a ‘basket of goodies’ to our home during the holidays.The card attached thanked us for our support, and looked forward to another year of providing beneficial service.Unfortunately, the basket included abalone, chocolate cake and cookies. I am vegetarian (no abalone), we don’t eat much chocolate (no cake), and we try to avoid extra sugar (bye-bye cookies).I’m sure the hotel has other options: nuts, flowers, a voucher for dinner – any of which I would have appreciated more.In fact, I would have loved a phone call saying, ‘Hello Mr. Kaufman. On behalf of your bank, we would like to send you a gift of your choice. Would you like wine, chocolate cake and cookies? Or would you prefer nuts and a large bouquet of flowers? Or perhaps a voucher for dinner at one of our fine restaurants? Or shall we donate the cash value to a charity of your choice?’The cost to the bank would have been the same. The difference would be a phone call…and the desire to give customers what they want, not what you think they should want.Key Learning Point -------------------------------------------------------------------------------- Don't assume you know what your customer really wants. Find out. It doesn't take much effort: just a phone call, and the right desire.Action Steps -------------------------------------------------------------------------------- Before launching your next customer promotion, call your customers first and ask them what they think. Then, give them what they want. Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 f Christian Job Search: Is It Different? Each year organizations around the world spend billions of Dollars, Euros, and Yen, to train new employees. Unfortunately, organizations lose billions when they lose those people on whom they spent all that training time and money. There are well-documented reasons for this phenomenon and chief among them is lack of loyalty – organization to employee and employee to organization. There is no longer employment security – employment for life.The short answer is no.I've known lots of Christian job seekers. Most of them share a few characteristics: They believe there's something special about "Christian job search" They think advertising their skills and achievements is wrongful boasting They have remarkably few skills and achievements to advertise They worry a great deal, but profess not to I can't cover all of those here. Let's deal with just the first one.I've helped a healthy number of Christian professionals craft job-winning resumes. You know what's remarkable about each resume?Not one of them mentioned Christianity.Being a Christian is a fine thing, but it doesn't belong blatantly on your resume.Your resume is NOT about your faith, or your opinions, or your clothes. Your resume IS entirely about your job performance and what the You, Inc. brand offers to somebody who wants to buy your product. It's about achievements and the value they can add.If you use your resume as a pulpit, or as a commercial for your faith, you run the risk of alienating others unnecessarily. Don't compromise your principles, but don't assault folks with them either.Might it not make more sense to show your character in a job interview? That's where it really counts. There and on the job.I knew a fellow once who called himself a Christian. His resume talked a bunch about vision, and faith, and character, and lots of other great things. His life didn't show any of them.What difference did his faith make? Virtually none in his day-to-day behavior. He spoke no differently and behaved no differently. That's using your faith to your advantage when you think it's convenient. Does that reflect well on the person the resume's about? How about the one he says he believes in?There is no "Christian job search." There's only job searching that Christians happen to do.If you're a Christian, act like one on your job and in your search. That's the only real difference I see.The good news if you're a Christian is that you could have an advantage if you could see it. What's the advantage? Simply that you should be, if you ta A 1997 figure on training costs for U. S. companies was in excess of 58 billion dollars. In September 2004, Chief Learning Officer e-zine reported U.S. companies spend an average of $2,000.00 per year per employee for training. The U. S. Department of Labor put employment for September 2005 at slightly over 150 million workers. At $2,000.00 per employee per year, training costs U. S. business $300 billion a year, almost a six-fold increase in eight years. Training in most organizations is an abstract figure and accounting for training expenses usually becomes lumped into other expenses. Organizations recognize the need for training, allocate training money, and expense it. Training is an expense not an investment. However, the cycle of training for training sake is a trend reversing. Executives want to margin their spending on training with a training strategy to link individual capabilities with the organizations business strategy. Most companies that send employees to training or provide tuition assistance for college degrees require some pay back in time – one month per college credit hour for example. This does assure that training dollars spent stay in the company for a known period. However, after that period a worker is no longer obliged to the organization and can sell talents to the highest bidder. Organizations often label training as training; however, the idea stated above to link individual capabilities into the business strategy suggests something more far reaching – mentoring. Spending billions of dollars on training does not necessarily make a worker a better employee. Yet, linking mentoring and training, leaders become acutely aware of worker skill development. Beyond Training and Mentoring This begins the discussion on creating workers who are elevated beyond just an employee. The next level beyond training and mentoring, seen by most as a Judeo/Christian concept, is discipling. Most agree that discipling is a spiritual engagement. However, does discipling have a place in secular organizations? Initially, defining disciple in secular terms is easy. A disciple is someone who is a believer of or in organizational vision and values. A disciple helps spread the vision and values as root doctrines of the organization. Webster’s dictionary (1913) defines disciple as, “One who receives instruction from another; a scholar; a learner; especially, a follower who has learned to believe in the truth of the doctrine of his teacher; an adherent in doctrine; as, the disciples of Plato; the disciples of our Savior.” That definition suggests more than mentoring. One facet of a disciple is one who, when taught, accepts the teaching and buys into the vision. Upon buy in, the new disciple desires to share the learning and supreme commitment to the vision. Charlie Ragus, founder of AdvoCare International, built a distributorship by having quality products, backed by science and medicine, with a simple approach to teaching duplicated repeatedly, making AdvoCare disciples. Mentoring and discipling are like connecting the dots. A mentor shows the prot?g? a picture; however, the picture is just a bunch of numbered dots. The mentor can explain the picture and the prot?g? my sense the completed picture from looking at the pattern of dots. A mentor transfers knowledge of a vision in describing the pattern or dots. Discipling occurs when the prot?g? begins to connect the dots. As the picture becomes clearer, the mentor and prot?g? relationship expands to one of greater understanding. When the dots are all connected and the prot?g? sees the complete picture, transformation is underway. Consider another example, Champoux (2006), describes a process of organizational socialization that fits this position well. He begins by stating the new employee goes through a process of unfreezing, to leave behind parts of an old self-image. After accepting the unfreezing, the worker goes through change. This change is mentored episodes of behavioral role development. When this learning process concludes, the worker refreezes the new image. This new image includes expected behaviors and norms of the organization. What the unfreezing, changing, and refreezing describe is metamorphosis. Metamorphosis may be abrupt or occur over time. Discipling metamorphosis is a process taking time. A mentor with discipling as a goal, by the above examples has personal vision, ability to see potential in another. However, this means a personal commitment of time to intercede in another’s professional growth. Both mentor and prot?g? are encouraged to enter the relationship voluntarily or risk burdening each other. It is important for mentors and prot?g?s to recognize how discipling occurs. O’Hair, et al (1998) offers these stages. The first stage is initiation, the prot?g? recognizes and appreciates the talents, and expertise the mentor brings to the relationship. Second, the prot?g? and mentor begin a process of interpersonal bonding. In this deepening relationship, they begin sharing vision, values, and connecting personal goals and organizational goals. At some point the third stage occurs, separation. The prot?g? or the discipling mentor experiences a drifting apart. One or the other receives a promotion, become physically separated, or the prot?g? is more independent. The final, fourth stage is redefinition. Some event in the organizational life of the prot?g? brings her/him back to the former mentor. They re-establish their relationship on different terms, not as mentor and prot?g?. Therefore, leaders who disciple rather than mentor often behave like a parent. They correct a discrepancy, offering direction and suggestion, and praising a success – leaders who disciple do so with unconditional love. Love is a word avoided in most organizational settings. Love takes on some kind of physical characteristic of sexual love; however, unconditional love is not physical, it is self-sacrificing. Winston (2002) uses the Greek word agapao. He makes the distinction by defining agapao as “… to love in a social or moral sense, embracing the judgment and the deliberate assent of the will as a matter of principle, duty, and propriety” (pg. 5). Winston (2002) does not end on love. He continues that leaders must respect all superiors, because someone is watching over them, and especially peers and subordinates. Leaders need humility to make disciples of others. Again Winston, “Humble leaders place the goals of the organization above their own goals” (pg. 25). Leaders need to understand that people hurt, suffer loses, need rest from their toils and Winston cites Augsburger (1982) who tells leaders to mourn (Greek penteo act or feeling of mourning having deep concern (pg. 29)) for their employees, to care for them, the organization, and even competitors. Mentoring and disciple making cannot occur in a vacuum or one directional. A prot?g? has to accept responsibility for and actively participate in the process. The next element of the process involves the capacity for the prot?g? to accept mentoring and discipling. The Prot?g? The prot?g? is one who is willing to accept the wisdom offered. Reiterating a point made earlier, the ideal relationship with the mentor is voluntary. Bell (2002) asks us to imagine the new person entering the learning experience telling the mentor, “I want to make my learning experience positive for us both.” Glenn (2003) writes of teaching a class in which she asked students to give examples of a good mentor. Then she asked the class to imagine using their examples to mentor themselves. She tells her readers to have a dream and be able to tap themselves as their trusted guide. She continues by challenging that mentoring ourselves leads us to opening our own greatness and releases us from our fears. For the new prot?g?, having a sense of social skill is important. The prot?g? seeks out people who influence them, who know them, like them, and respect them. In return, the prot?g? returns the respect and amiability. Mentoring and discipling is like a partnership and the prot?g? needs to recognize others’ behaviors change as they change theirs. The prot?g? is not likely to change the behavior of the mentor until they change their own behavior. Glenn (2003) quotes Mahatma Gandhi, “Be the change you wish to see in the world” (pg. 110). Leader Communication/Leadership and Communication Richmond and McCroskey (2001), address organizational climate as it relates to leadership. They state that organizations exist somewhere, as part of a larger community and leaders cannot ignore external conditions as external conditions do influence events inside the office walls. Organizations assume aspects of local culture and local values as most employees come from within that community. Leadership communication within any organizational environment must be acceptable to be accepted. People in organizations communicate with the purpose of influencing others. Leadership communication in the mentoring/discipling process is critical to successful growth of a prot?g? and the entire workforce. Several myths of communication have to be broken for any mentor-prot?g? relationship success. • Meanings of words are in people not in the words. Adapt words to the experiences of the prot?g?. • Communication is not verbal only. Prot?g?s react to how leaders state something not necessarily what. Understand non-verbal cues. • Telling is not communication. Telling is passive communication and becomes active when the telling receives an acknowledgement. • Communication does not solve problems. Peter Senge (1990) tells us that today’s problems exist resulting from yesterday’s solutions. • Communication, itself, is neither good nor bad. Communication is a tool. • More communication is not better. Better communication is better – quality not quantity. • Communication does not break down, “One cannot not communicate” (Richmond and McCroskey 2001, pg. 19). • People have natural ability; however, communication ability is learned. From the above points, one can begin to observe leader/mentors need to have a communication style that fits into prot?g?s’ situation and their experiences. Growth of a person in an organization to fully buying into a vision and organizational value system comes from inclusion with the leader/mentor in decision-making processes. Jablin and Putnam (2001), suggest participative communication. With highly participative communication between leader and workers/prot?g?s, high levels of problem-solving communication results. One can argue that Herman Cane, as former CEO of Godfather’s Pizza, was a mentor to an entire organization. When he took over Godfather’s Pizza it was in trouble, had lost its focus trying to keep pace with other national and regional pizza restaurants. Cane (2005) speaking at Regent University Executive Leadership Series spoke of his experience as CEO of a comeback company. First, he had to learn why Godfather’s Pizza was so successful at its opening and how it became unprofitable as it grew. Second, he learned the organization lost its original vision and values. Third, Cane related making an unpopular decision to eliminate multiple pizzas from its menu returning to Godfather’s roots. Cane (2005) gave his formula for making an organization profitable again; using R.O.I. Cane was specific that R.O.I. is not return on Investment. For Cane, R.O.I. is, “Remove barriers to Success. Obtain the right results by asking the right questions. Inspire (motivate).” This worked for the entire organization; however, it could not have worked if Cane had not mentored senior managers who, as his disciples, took Cane’s message throughout the organization. Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 fr Setting Up Your Job Search Control Room gests more than mentoring. One facet of a disciple is one who, when taught, accepts the teaching and buys into the vision. Upon buy in, the new disciple desires to share the learning and supreme commitment to the vision. Charlie Ragus, founder of AdvoCare International, built a distributorship by having quality products, backed by science and medicine, with a simple approach to teaching duplicated repeatedly, making AdvoCare disciples."Luck is what happens when preparation meets opportunity." - Seneca (Roman Philosopher, Mid 1st Century A.D.)Good fortune, in some way or form, comes to us all. It is they who are prepared to receive it that notice its arrival and reap the rewards. When it comes to your job search, you should leave nothing to chance and employ as many strategies and tools as possible to ensure the best chance for success. Here are some recommendations for maintaining your work area that will make you more search efforts more efficient and effective:The Different Divisions of "Mission Control"If executed with diligence, your job search will have many facets. You will manage searches with multiple online job boards (some highly specialized), record contacts and conversations with multiple personnel from various organizations, customize resumes and related documents for each employer submission, and track your countless follow-up efforts. To ensure you stay on top of the myriad of strategies and tactics you have in place at one time, you need to establish a stand-alone control area where nothing outside of the job search realm takes place:Separate Control Room - If available, utilize a low-traffic room with a door that you can close to reduce outside noise. Keep it neat and clean. You need room to pace and clutter distracts you from thinking clearly. Print your favorite motivational quotes and post around the room. You want to create a positive atmosphere to carry you through any unsuccessful efforts.Desk – Be sure to stock your desk with the basics (pens, highlighters, correction tape, notepad, telephone message pad, 10x13 envelopes). As with the room, keep your desk clear of clutter and establish a separate area for hot items that require immediate attention.Computer and Printer – If you share a desktop computer with family members or roommates, arrange priority access in advance before beginning your search. Organize your computer file tree to make documents easily accessible. Create a separate desktop ID from the rest of the household and keep your virtual world desktop as clean as you keep the real world desktop. Maintain separate areas for job search file shortcuts Mentoring and discipling are like connecting the dots. A mentor shows the prot?g? a picture; however, the picture is just a bunch of numbered dots. The mentor can explain the picture and the prot?g? my sense the completed picture from looking at the pattern of dots. A mentor transfers knowledge of a vision in describing the pattern or dots. Discipling occurs when the prot?g? begins to connect the dots. As the picture becomes clearer, the mentor and prot?g? relationship expands to one of greater understanding. When the dots are all connected and the prot?g? sees the complete picture, transformation is underway. Consider another example, Champoux (2006), describes a process of organizational socialization that fits this position well. He begins by stating the new employee goes through a process of unfreezing, to leave behind parts of an old self-image. After accepting the unfreezing, the worker goes through change. This change is mentored episodes of behavioral role development. When this learning process concludes, the worker refreezes the new image. This new image includes expected behaviors and norms of the organization. What the unfreezing, changing, and refreezing describe is metamorphosis. Metamorphosis may be abrupt or occur over time. Discipling metamorphosis is a process taking time. A mentor with discipling as a goal, by the above examples has personal vision, ability to see potential in another. However, this means a personal commitment of time to intercede in another’s professional growth. Both mentor and prot?g? are encouraged to enter the relationship voluntarily or risk burdening each other. It is important for mentors and prot?g?s to recognize how discipling occurs. O’Hair, et al (1998) offers these stages. The first stage is initiation, the prot?g? recognizes and appreciates the talents, and expertise the mentor brings to the relationship. Second, the prot?g? and mentor begin a process of interpersonal bonding. In this deepening relationship, they begin sharing vision, values, and connecting personal goals and organizational goals. At some point the third stage occurs, separation. The prot?g? or the discipling mentor experiences a drifting apart. One or the other receives a promotion, become physically separated, or the prot?g? is more independent. The final, fourth stage is redefinition. Some event in the organizational life of the prot?g? brings her/him back to the former mentor. They re-establish their relationship on different terms, not as mentor and prot?g?. Therefore, leaders who disciple rather than mentor often behave like a parent. They correct a discrepancy, offering direction and suggestion, and praising a success – leaders who disciple do so with unconditional love. Love is a word avoided in most organizational settings. Love takes on some kind of physical characteristic of sexual love; however, unconditional love is not physical, it is self-sacrificing. Winston (2002) uses the Greek word agapao. He makes the distinction by defining agapao as “… to love in a social or moral sense, embracing the judgment and the deliberate assent of the will as a matter of principle, duty, and propriety” (pg. 5). Winston (2002) does not end on love. He continues that leaders must respect all superiors, because someone is watching over them, and especially peers and subordinates. Leaders need humility to make disciples of others. Again Winston, “Humble leaders place the goals of the organization above their own goals” (pg. 25). Leaders need to understand that people hurt, suffer loses, need rest from their toils and Winston cites Augsburger (1982) who tells leaders to mourn (Greek penteo act or feeling of mourning having deep concern (pg. 29)) for their employees, to care for them, the organization, and even competitors. Mentoring and disciple making cannot occur in a vacuum or one directional. A prot?g? has to accept responsibility for and actively participate in the process. The next element of the process involves the capacity for the prot?g? to accept mentoring and discipling. The Prot?g? The prot?g? is one who is willing to accept the wisdom offered. Reiterating a point made earlier, the ideal relationship with the mentor is voluntary. Bell (2002) asks us to imagine the new person entering the learning experience telling the mentor, “I want to make my learning experience positive for us both.” Glenn (2003) writes of teaching a class in which she asked students to give examples of a good mentor. Then she asked the class to imagine using their examples to mentor themselves. She tells her readers to have a dream and be able to tap themselves as their trusted guide. She continues by challenging that mentoring ourselves leads us to opening our own greatness and releases us from our fears. For the new prot?g?, having a sense of social skill is important. The prot?g? seeks out people who influence them, who know them, like them, and respect them. In return, the prot?g? returns the respect and amiability. Mentoring and discipling is like a partnership and the prot?g? needs to recognize others’ behaviors change as they change theirs. The prot?g? is not likely to change the behavior of the mentor until they change their own behavior. Glenn (2003) quotes Mahatma Gandhi, “Be the change you wish to see in the world” (pg. 110). Leader Communication/Leadership and Communication Richmond and McCroskey (2001), address organizational climate as it relates to leadership. They state that organizations exist somewhere, as part of a larger community and leaders cannot ignore external conditions as external conditions do influence events inside the office walls. Organizations assume aspects of local culture and local values as most employees come from within that community. Leadership communication within any organizational environment must be acceptable to be accepted. People in organizations communicate with the purpose of influencing others. Leadership communication in the mentoring/discipling process is critical to successful growth of a prot?g? and the entire workforce. Several myths of communication have to be broken for any mentor-prot?g? relationship success. • Meanings of words are in people not in the words. Adapt words to the experiences of the prot?g?. • Communication is not verbal only. Prot?g?s react to how leaders state something not necessarily what. Understand non-verbal cues. • Telling is not communication. Telling is passive communication and becomes active when the telling receives an acknowledgement. • Communication does not solve problems. Peter Senge (1990) tells us that today’s problems exist resulting from yesterday’s solutions. • Communication, itself, is neither good nor bad. Communication is a tool. • More communication is not better. Better communication is better – quality not quantity. • Communication does not break down, “One cannot not communicate” (Richmond and McCroskey 2001, pg. 19). • People have natural ability; however, communication ability is learned. From the above points, one can begin to observe leader/mentors need to have a communication style that fits into prot?g?s’ situation and their experiences. Growth of a person in an organization to fully buying into a vision and organizational value system comes from inclusion with the leader/mentor in decision-making processes. Jablin and Putnam (2001), suggest participative communication. With highly participative communication between leader and workers/prot?g?s, high levels of problem-solving communication results. One can argue that Herman Cane, as former CEO of Godfather’s Pizza, was a mentor to an entire organization. When he took over Godfather’s Pizza it was in trouble, had lost its focus trying to keep pace with other national and regional pizza restaurants. Cane (2005) speaking at Regent University Executive Leadership Series spoke of his experience as CEO of a comeback company. First, he had to learn why Godfather’s Pizza was so successful at its opening and how it became unprofitable as it grew. Second, he learned the organization lost its original vision and values. Third, Cane related making an unpopular decision to eliminate multiple pizzas from its menu returning to Godfather’s roots. Cane (2005) gave his formula for making an organization profitable again; using R.O.I. Cane was specific that R.O.I. is not return on Investment. For Cane, R.O.I. is, “Remove barriers to Success. Obtain the right results by asking the right questions. Inspire (motivate).” This worked for the entire organization; however, it could not have worked if Cane had not mentored senior managers who, as his disciples, took Cane’s message throughout the organization. Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 f Cost Of Living As A Factor In Business Relocation correct a discrepancy, offering direction and suggestion, and praising a success – leaders who disciple do so with unconditional love.According to the United States Census Bureau, 40 million Americans move each year. There are no hard statistics on the number of businesses that relocate, but there is a growing trend towards businesses relocating outside of major metropolitan areas to cut costs for themselves and their employees.There are five main reasons why companies decide to relocate, according to economic development researchers. They are: access to a quality labor pool, the need to upgrade facilities or equipment, the need to reach new markets, the wish to lower costs and overhead and finally, quality of life issues.It is this last item that affects employees most directly. Cost of living has a large impact on the quality of life for the average American. For example, the cost of living in Springfield, Missouri is estimated to be just 60% of the national average. Compare that to a large metropolitan area like Miami where it costs 113% more that the national average. Larger cities like New York, Boston and Los Angeles are almost off the map compared to the national average.Quality of life isn't just about money, either. Commuting time and costs in larger metropolitan areas can seriously affect the mood and morale of workers as well as lead to lower productivity over time. The cost of housing can also affect the ability of companies to attract and retain quality employees. For example, some employers in Palm Beach County, Florida, where the median home price is over $450,000 have had trouble recently in recruiting employees from out of state.However, when businesses consider relocating to less expensive, less congested areas of the country they have to consider access to a quality labor pool. There are many cities in the Midwest and South that are large enough to support a corporate headquarters, but often do not have the highly trained workforce required. Community colleges and local workforce development agencies are working to correct this imbalance but it may be many years before skilled labor is available in those places.There are certain cities that have thrived due to their combination of high quality of life and available skilled workforce including Austin and San Antonio, TX; O Love is a word avoided in most organizational settings. Love takes on some kind of physical characteristic of sexual love; however, unconditional love is not physical, it is self-sacrificing. Winston (2002) uses the Greek word agapao. He makes the distinction by defining agapao as “… to love in a social or moral sense, embracing the judgment and the deliberate assent of the will as a matter of principle, duty, and propriety” (pg. 5). Winston (2002) does not end on love. He continues that leaders must respect all superiors, because someone is watching over them, and especially peers and subordinates. Leaders need humility to make disciples of others. Again Winston, “Humble leaders place the goals of the organization above their own goals” (pg. 25). Leaders need to understand that people hurt, suffer loses, need rest from their toils and Winston cites Augsburger (1982) who tells leaders to mourn (Greek penteo act or feeling of mourning having deep concern (pg. 29)) for their employees, to care for them, the organization, and even competitors. Mentoring and disciple making cannot occur in a vacuum or one directional. A prot?g? has to accept responsibility for and actively participate in the process. The next element of the process involves the capacity for the prot?g? to accept mentoring and discipling. The Prot?g? The prot?g? is one who is willing to accept the wisdom offered. Reiterating a point made earlier, the ideal relationship with the mentor is voluntary. Bell (2002) asks us to imagine the new person entering the learning experience telling the mentor, “I want to make my learning experience positive for us both.” Glenn (2003) writes of teaching a class in which she asked students to give examples of a good mentor. Then she asked the class to imagine using their examples to mentor themselves. She tells her readers to have a dream and be able to tap themselves as their trusted guide. She continues by challenging that mentoring ourselves leads us to opening our own greatness and releases us from our fears. For the new prot?g?, having a sense of social skill is important. The prot?g? seeks out people who influence them, who know them, like them, and respect them. In return, the prot?g? returns the respect and amiability. Mentoring and discipling is like a partnership and the prot?g? needs to recognize others’ behaviors change as they change theirs. The prot?g? is not likely to change the behavior of the mentor until they change their own behavior. Glenn (2003) quotes Mahatma Gandhi, “Be the change you wish to see in the world” (pg. 110). Leader Communication/Leadership and Communication Richmond and McCroskey (2001), address organizational climate as it relates to leadership. They state that organizations exist somewhere, as part of a larger community and leaders cannot ignore external conditions as external conditions do influence events inside the office walls. Organizations assume aspects of local culture and local values as most employees come from within that community. Leadership communication within any organizational environment must be acceptable to be accepted. People in organizations communicate with the purpose of influencing others. Leadership communication in the mentoring/discipling process is critical to successful growth of a prot?g? and the entire workforce. Several myths of communication have to be broken for any mentor-prot?g? relationship success. • Meanings of words are in people not in the words. Adapt words to the experiences of the prot?g?. • Communication is not verbal only. Prot?g?s react to how leaders state something not necessarily what. Understand non-verbal cues. • Telling is not communication. Telling is passive communication and becomes active when the telling receives an acknowledgement. • Communication does not solve problems. Peter Senge (1990) tells us that today’s problems exist resulting from yesterday’s solutions. • Communication, itself, is neither good nor bad. Communication is a tool. • More communication is not better. Better communication is better – quality not quantity. • Communication does not break down, “One cannot not communicate” (Richmond and McCroskey 2001, pg. 19). • People have natural ability; however, communication ability is learned. From the above points, one can begin to observe leader/mentors need to have a communication style that fits into prot?g?s’ situation and their experiences. Growth of a person in an organization to fully buying into a vision and organizational value system comes from inclusion with the leader/mentor in decision-making processes. Jablin and Putnam (2001), suggest participative communication. With highly participative communication between leader and workers/prot?g?s, high levels of problem-solving communication results. One can argue that Herman Cane, as former CEO of Godfather’s Pizza, was a mentor to an entire organization. When he took over Godfather’s Pizza it was in trouble, had lost its focus trying to keep pace with other national and regional pizza restaurants. Cane (2005) speaking at Regent University Executive Leadership Series spoke of his experience as CEO of a comeback company. First, he had to learn why Godfather’s Pizza was so successful at its opening and how it became unprofitable as it grew. Second, he learned the organization lost its original vision and values. Third, Cane related making an unpopular decision to eliminate multiple pizzas from its menu returning to Godfather’s roots. Cane (2005) gave his formula for making an organization profitable again; using R.O.I. Cane was specific that R.O.I. is not return on Investment. For Cane, R.O.I. is, “Remove barriers to Success. Obtain the right results by asking the right questions. Inspire (motivate).” This worked for the entire organization; however, it could not have worked if Cane had not mentored senior managers who, as his disciples, took Cane’s message throughout the organization. Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 f It's the Dealers Stupid! ence events inside the office walls. Organizations assume aspects of local culture and local values as most employees come from within that community. Leadership communication within any organizational environment must be acceptable to be accepted.An Open Letter to Mr. Ford. pt 1As I sat watching Autoline Detroit a few weeks back, I listened to the usual parade of marketing ad execs, industry analysts, and division managers talk endlessly about branding, shifting market segments, and well, at that point my brain went numb and I don’t recall anything else that was said. I do remember saying out loud as I had done a thousand times before, “None Of You Get It!”You see, while domestic car companies try to out design, out tech, out brand, and out source market share from each other, they are all completely disconnected from the one problem the industry has never fixed: The dealership.The next time you find yourself driving alone in your car, I want you to do something you’ve never done before. Turn off the music and scan the stations in search for car dealership ads. I know that’s like asking Streisand for one more encore but do it anyway. Do you hear your dealers saying how well they treat their customers? Are they stressing high customer satisfaction ratings, reliability, honesty, integrity, or building relationships? I doubt it. You’re probably being yelled at about interest rates, the highest trade in values, the number one volume such and such, and guaranteed financing even if your on parole. Ahhh, there’s that brain numbing sensation again.All the millions you spent on r&d, technology, marketing, union contract negotiations, state of the art plants, and so on, was all blown out the door by your dealers “No Money Down” mentality. If you want to know why the domestic auto industry is in the toilet, look no further than your local dealer point.Let’s be honest. Almost anyone can get a job selling cars. The ability to fog a mirror is about the only qualification necessary to be hired at most dealerships these days. Communications skills, math skills, product knowledge, education, a desire to help customers make informed decisions? Rarely if ever are these qualities sought after or screened for. How many units can you push over the curb this month? That’s what General Managers and General Sales Managers want to know from their applicants. There’s nary a word about character, integrity, professionalism or People in organizations communicate with the purpose of influencing others. Leadership communication in the mentoring/discipling process is critical to successful growth of a prot?g? and the entire workforce. Several myths of communication have to be broken for any mentor-prot?g? relationship success. • Meanings of words are in people not in the words. Adapt words to the experiences of the prot?g?. • Communication is not verbal only. Prot?g?s react to how leaders state something not necessarily what. Understand non-verbal cues. • Telling is not communication. Telling is passive communication and becomes active when the telling receives an acknowledgement. • Communication does not solve problems. Peter Senge (1990) tells us that today’s problems exist resulting from yesterday’s solutions. • Communication, itself, is neither good nor bad. Communication is a tool. • More communication is not better. Better communication is better – quality not quantity. • Communication does not break down, “One cannot not communicate” (Richmond and McCroskey 2001, pg. 19). • People have natural ability; however, communication ability is learned. From the above points, one can begin to observe leader/mentors need to have a communication style that fits into prot?g?s’ situation and their experiences. Growth of a person in an organization to fully buying into a vision and organizational value system comes from inclusion with the leader/mentor in decision-making processes. Jablin and Putnam (2001), suggest participative communication. With highly participative communication between leader and workers/prot?g?s, high levels of problem-solving communication results. One can argue that Herman Cane, as former CEO of Godfather’s Pizza, was a mentor to an entire organization. When he took over Godfather’s Pizza it was in trouble, had lost its focus trying to keep pace with other national and regional pizza restaurants. Cane (2005) speaking at Regent University Executive Leadership Series spoke of his experience as CEO of a comeback company. First, he had to learn why Godfather’s Pizza was so successful at its opening and how it became unprofitable as it grew. Second, he learned the organization lost its original vision and values. Third, Cane related making an unpopular decision to eliminate multiple pizzas from its menu returning to Godfather’s roots. Cane (2005) gave his formula for making an organization profitable again; using R.O.I. Cane was specific that R.O.I. is not return on Investment. For Cane, R.O.I. is, “Remove barriers to Success. Obtain the right results by asking the right questions. Inspire (motivate).” This worked for the entire organization; however, it could not have worked if Cane had not mentored senior managers who, as his disciples, took Cane’s message throughout the organization. Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 f Offshore Incorporation , as his disciples, took Cane’s message throughout the organization.Offshore incorporations mean anonymity, no or limited liability, high tax exemptions and revenue benefits and asset protection. If you deal in a business that faces too many hassles under your domestic jurisdiction then offshore incorporation under a favorable jurisdiction can be quite fruitful. Many countries have more flexible and lenient business legislation. Therefore incorporating your business online under these legislations takes off a number of legal hassles from your head.Many offshore incorporations involve reduced incorporation and other services fees. This difference is covered through management fees that they collect over investment funds that you deposit with them. Offshore incorporations are invariably technology-based. If you incorporate with the right kind of offshore company, you can amalgamate new age technology with the traditional customer care and personal customer attention. The services can be fat and efficient, and involve services from experienced experts. Moreover, it gives you a global foothold.Offshore incorporations encourage and support new business start-ups, making the process affordable, fast and convenient. Whatever is your business background, whatever may be your way of doing business, you are sure to find an offshore business incorporation that supports your business the best.Offshore incorporations provide web-based and convenient business formation service. It provides personal, efficient and secure business services. With the right kind of offshore incorporation you can protect your assets from lawsuits. It gives you an opportunity to expand your business worldwide with increased privacy. You can open a corporate offshore bank account in a strong, safe and secure institution. There is income tax reduction. In addition your heirs need not pay any inheritance, succession or gift taxes.Offshore incorporations protect your business from inflation and reduce operating expenses. It means a freedom from currency exchange control. You can avail local government concessions, subsidies and support under whose jurisdiction you incorporate your company. You won’t have to pay high international trade tariffs. Therefore you need not file Discussion Leaders in academics, religion, and business, offered a consensus that mentoring is guiding from the side. One discussion with a university enrollment director resulted with a mentor role of “making suggestions, positioning potential outcomes, encouraging critical thinking, while not disrupting a constructivist process.” Successful mentoring is allowing light to reach the ground, allowing growth to a germinating prot?g?. A business leader suggested prot?g?s must feel in charge of the moment. In other words, the employee needs to own their successes and learn from their mistakes without blame. Senge (1990) agrees that learning organizations must mentor from a position that does not assign blame. Defining discipleship in business and academics resulted in mixed concepts. It became clear that in secular settings, disciple, discipling, and discipleship fall in a religious realm. One person feared discipling in business thinking it was too much like cultism. Another came close to secular discipleship understanding relating a close-knit team with shared goals and objectives coming from a greater and wiser source than any of the participants. This is a view of synergy, the whole being greater than the sum of its parts. A web seminar held October 18, 2005 at Bellevue University, Bellevue Nebraska helped clarify mentoring and discipling. Doctor Ike Shibley of Penn State Berks College presented a seminar on faculty growth and development. What he shared because of mentoring has application to discipling. He said, “Mentees often report more career satisfaction, improved professional identity, reduced job stress, and greater acceptance within the organization. The organization gets more productive (personnel), decreased turnover, and more committed (personnel).” Conclusion/Recommendation Extensive research data exists on mentoring, and extensive research data exists on discipling. However, limited data on organizational discipling is inconclusive in non-religious business. Mentoring occurs in business and religious organizations and there is agreement that mentoring is the same in both. However, understanding discipleship in secular organizations is difficult. The conclusion from this research is secular discipling exists when a mentor and prot?g? enter their relationship voluntarily and over time the mentor transfers knowledge then vision and values to the prot?g?. Herman Cane may be an example of an organizational mentor who also possesses inspirational charisma needed to overhaul a faltering organization. Leaders who want success must recognize synergy comes from within the organization. Leaders, as mentors, need to inspire the work force by removing barriers to success and ask the right questions (of the organization and individuals) to obtain the best results. References AdvoCare International (2005). Policy, procedures, and the compensation plan. Carrolton, TX. Retrieved October 23, 2005 from https://my.advocare.com/_pdf/policy.pdf. Anonymous (February 3, 2004). Budgets set to soar as coaching gains popularity. Personnel Today. Retrieved October 17, 2005 from http://www.bellevue.edu/cgi-bin/ezpwebserviis.cgi?url=http://proquest.umi.com/pqdweb?RQT=318&pmid=59481&TS=1129407420&clientId=4683&VType=PQD&VName=PQD&VInst=PROD. Bell, C. R. (2002). Managers as Mentors: Building Partnerships for Learning (2nd Ed.). San Francisco, CA: Berrett=Koehler Publishers, Inc. Cane, H. (2005, September 15). Dynamics of Leadership. Lecture presented for the Regent University Executive Leadership Series. Regent University, Virginia Beach, VA. Champoux, J. E. (2006). Organizational Behavior: Integrating individuals, Groups and organizations (3rd Ed.). Mason, OH: Thomson South-Western. Glenn, J. L. (2003). Mentor Me: A guide to being your own best advocate in the workplace. Reston, VA: National Business Education Association. Jablin, F. M. a. P., Linda L. (Ed.). (2001). The New Handbook of Organizational Communication: Advances in theory, research, and methods. Thousand Oaks, CA: Sage Publications, Inc. . Kunder, L. H. (1998). The Relationship Between Employees' Satisfaction With Training and Their Perceptions of How Well Training Achieves Established Elements of Effective Training in a Federal Agency. Unpublished dissertation. Virginia Polytechnic Institute and State University. Moore, W. B. (June 1991). Qualities of a Disciple Maker. Mentoring, 11,2. Retrieved October 17, 2005 from http://www.mentoring-disciples.org/maker.html. O’Hair D., Friedrich, G. W., Shaver, L. D. (1998). Strategic Communication: In business and the professions (3rd edition). Boston, MA: Houghton Mifflin Company. R. Preston (personal communication October 14, 2005) interview stressing his opinions on mentoring and discipling. Richmond, V. P. M., and James C. (2001). Organizational Communication: Making work, work (2nd ed.). Boston, MA: Allyn & Bacon. Senge, P. M. (1990). The Fifth Discipline: The art & practice of the Learning Organization. New York, NY: Currency and Doubleday. U. S. Department of Labor, Bureau of Labor Statistics (September 2005). The Employment Situation: September 2005. Retrieved October 17, 2005 from http://www.bls.gov/news.release/pdf/empsit.pdf. Winston Ph.D., B (2002). Be a Leader for God’s Sake. Virginia Beach, VA: Regent University School of Leadership Studies.
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