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Digg it UP - What Have You Asked Your Employees Lately?
Workflow is the manner of managing office work based on the specific requirement of the individual work item. It thus involves timely and effectual response. Hence this assures analyzing, providing solutions and expediting all transactions.Workflow has to focus on the entire transaction and not just single transaction or part. The end result of any workflow is customer satisfaction. This involves empowerment of the worker, resulting in proper management of the workflow. Workflow of any organization is also based on relationships that exist between
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a fr
Computer service contracts are the butter of a computer services business. The difference between having a computer service contract and not having one, is what defines the difference between a customer and a client. As a business owner you want clients - people who are on long term computer service contracts.Your goal is to move your customers into computer service contracts and begin a long term, stable relationship with them. The customers that you are in contact with several times a year should be very receptive to at least a small computer ser
Do you remember when you were in school and you had a question but were afraid to ask?
I remember on more than one occasion (it’s only taken me 20 years to admit it) sitting there with no clue about what was going on and thinking I was the only one. I didn’t want to say anything, because I didn’t want to appear to be dumb.
The teachers always said:
“If you have a question, ask it. Don’t be embarrassed, there are probably at least 3 other students with the same question.”
Thinking back to my school days, I thought - does this apply in business too? If Client A asks me a question, then what are the chances Client B has the same question (and probably Client C and D too)?
What Questions Are You Afraid to Ask?
Do you wake up at 3 am afraid to face the day ahead, in case yet another employee resigns?
The following is a question I hear from dozens of my clients:
My employees are being cherry picked by the competition. What do I do?
Before I can answer your question there are a few questions you must first ask yourself.
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a fri
With many retailers fearing the economic impact of the “Big Box” stores, some small business owners have leveraged the advertising dollars of their competitors to create a consistent flow of traffic to their “Small Box” stores. This incredible, simple and effective customer service and marketing strategy provides increased customer satisfaction and saves thousands of dollars in advertising costs. The first thing is that your location needs to be near the Big Box stores and on a well traveled route with noticeable signage.
The teachers always said:
“If you have a question, ask it. Don’t be embarrassed, there are probably at least 3 other students with the same question.”
Thinking back to my school days, I thought - does this apply in business too? If Client A asks me a question, then what are the chances Client B has the same question (and probably Client C and D too)?
What Questions Are You Afraid to Ask?
Do you wake up at 3 am afraid to face the day ahead, in case yet another employee resigns?
The following is a question I hear from dozens of my clients:
My employees are being cherry picked by the competition. What do I do?
Before I can answer your question there are a few questions you must first ask yourself.
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a fr
Industrial metal detectors offer maximum protection against ferrous, non-ferrous metal, and stainless steel metal contamination. Industrial metal detectors are used in a variety of applications. The typical areas covered are food, dairy, pharmaceutical, paper, rubber, medical, cosmetics, plastic, textile and chemical industries. Industrial metal detectors are highly successful in preventing downstream equipment from damage. These are also very useful for detecting weapons and bombs in packages or on people.Different types of industrial metal detect
What Questions Are You Afraid to Ask?
Do you wake up at 3 am afraid to face the day ahead, in case yet another employee resigns?
The following is a question I hear from dozens of my clients:
My employees are being cherry picked by the competition. What do I do?
Before I can answer your question there are a few questions you must first ask yourself.
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a fr
Remember, as a child lying in bed and listening to stories. Remember how engaged you were. Remember how you never got bored of them and always wanted to learn more.Well, there's a good reason why... and here's how what you learnt as a young child could help you attract, and keep more customers...Metaphors and stories have proven to be a powerful way of influencing other people. They are also extremely interesting to your potential customer, and connect with a deeper part of the human psyche.Here’s 10 of the most powerful types of sale
The following is a question I hear from dozens of my clients:
My employees are being cherry picked by the competition. What do I do?
Before I can answer your question there are a few questions you must first ask yourself.
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a fr
Rupert Steiner in his book ‘My First Break’ attempted to define the secret of becoming an entrepreneur and following interviews with over one hundred entrepreneurs, Steiner concluded that there was not one defined path. He has, however, drawn out observations of an entrepreneur’s personality traits. They have a tendency to be rebels, outsiders, original thinkers, risk takers and break new ground. Entrepreneurs are always on the lookout for new business opportunities and have the guts it needs to start up a business. They have total commitment to what
• Have you asked your employees their reasons for leaving?
• Are they going to your competition because of a higher salary?
• Better benefits?
• A shorter commute?
• Are you conducting exit interviews with each employee?
Recently I was speaking to a friend of mine who is in a senior HR position with a large company. She said that she is often approached by other companies to quit her job and work for them.
Now I always say that a happy employee is not looking for a new job.
She explained this much better than me. She said “Kimberley, why would I leave a job that I am happy with, that pays me well, with good benefits, to go to the unknown?”
Is There Such A Thing As The Perfect Job?
No, probably not. But there is such a thing as employee retention.
Here are some questions that you need to ask yourself about employee turnover:
• Is your recent issue with turnover a new problem? If so then it may be easier to correct.
• Can you identify any underlying causes?
• When did the turnover begin?
• Does it coincide with any particular event, such as the hiring of a new Department Manager or a change in corporate policy?
Survey Your Employees To Find Out What Is Important To Them.
One company I recently worked with was experiencing an uncharacteristic rise in employee turnover. It was a mass exodus! The people
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