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Digg it UP - Extracting Real Benefits from Travel & Expense Management
20 Business Telephone Etiquette TipsToday's technology has many advantages and a great many disadvantages. I often wonder how our society survived without a mobile telephone. I wonder how I survived without the Internet. I was connected when Prodigy was first introduced on the scene. The pharmaceutical company for which I worked provided a laptop to help me manage my territory or I may have not been so well connected.One disadvantage of a mobile telephone is the lack of telephone etiquette. People seem to have no manners when talking on their phones. Personally, I do not care to hear another person's conversation. If I'm having dinner alone in a resta d misuse, thereby increasing the level of compliance. The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure complian
How To Communicate Effectively With A Dissatisfied CustomerHandling any sort of conflict requires you to draw on all your resources. In particularly your communication skills. The reality is that we all have many communication skills but don’t always use them effectively and certainly we do not take the opportunity to improve them as often as we shouldWe relate to people on two levels:Consciously: when we carefully select our words, gestures and behaviours.Subconsciously: when unknowingly we send out subliminal messages. These often have the most impact on people and can make them feel uncomfortableListening Skills:There are For your company to truly reap the rewards of a structured corporate travel policy, it must focus on one thing above all else: compliance. Unfortunately, while the explosion in convenient Self Booking Tools gives you a lot more freedom of choice, it also makes compliance a great deal more challenging. Any technology that supports an increase in compliance to policy has merit; it will save your company money and bring back the benefits of corporate travel.Today's diversity of choice in self booking tools makes compliance through denial of access a very difficult protocol to enforce. What you really need is a funnel through which 100% of your company's travel activity must pass. In the corporate world, the only viable funnel is the payment mechanism – getting paid is the ultimate leveler. If you use a corporate credit card as the payment mechanism, supported by a corporate expense management software solution, and suppliers who can report back to you a reasonable level of data, you stand a very good chance of supporting the compliance objective. A compliance-friendly corporate expense management software solution
A corporate expense management software solution which processes card transactions (and possesses decent workflow) requires the traveler to personally justify all deviations from policy to their supervisor – on a transaction by transaction basis. Just as importantly, the warehoused individual transactions give the corporate travel manager the opportunity to conduct spend analysis and examine individual and aggregate behaviors. You might argue that this is after the act, but it still encourages compliance. As per all card based procurement systems, if an employee consistently deviates from company policy, they may be penalized (e.g. card withdrawal, official warning, employment termination, etc.). The threat of negative repercussions acts as a deterrent to card misuse, thereby increasing the level of compliance. The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure complianc
How to Think Outside the Box by Looking AT the BoxNobody notices normal. I learned that early in life when I discovered my secret calling to be a class clown. I quickly learned that the key to being funny is in saying what people don’t expect you to say - taking assumptions and shattering them. It’s not about fitting in. It’s about getting noticed. When you are different people remember you. It’s something that has been proven true throughout my years as a writer, storyteller, comedian, and professional speaker. Look around you at the different industries to examples of what I’m talking about. Musicians who succeed are those who have a different sound. Comedians who have ty of choice in self booking tools makes compliance through denial of access a very difficult protocol to enforce. What you really need is a funnel through which 100% of your company's travel activity must pass. In the corporate world, the only viable funnel is the payment mechanism – getting paid is the ultimate leveler. If you use a corporate credit card as the payment mechanism, supported by a corporate expense management software solution, and suppliers who can report back to you a reasonable level of data, you stand a very good chance of supporting the compliance objective.A compliance-friendly corporate expense management software solution
A corporate expense management software solution which processes card transactions (and possesses decent workflow) requires the traveler to personally justify all deviations from policy to their supervisor – on a transaction by transaction basis. Just as importantly, the warehoused individual transactions give the corporate travel manager the opportunity to conduct spend analysis and examine individual and aggregate behaviors. You might argue that this is after the act, but it still encourages compliance. As per all card based procurement systems, if an employee consistently deviates from company policy, they may be penalized (e.g. card withdrawal, official warning, employment termination, etc.). The threat of negative repercussions acts as a deterrent to card misuse, thereby increasing the level of compliance. The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure complian
Coir Fibre is Obtained From CoconutCoir Fibre is one of the oldest natural fibres found in the world today. It has been in using for more a millennium though various coastal regions. Many household and industrial products are being made from this fibre. Coir is obtained from the fruit of the coconut tree. Strong water resistant fibres cover the inner fruit of the coconut. The inner white flesh of the fruit inside is covered by brown hard kernel. The fibrous layer forms a strong, shock-absorbing mesh which protects the seed from mechanical damage and is water-resistant. The individual fibre cells are narrow and hollow, with thick walls made of cellulose. The to you a reasonable level of data, you stand a very good chance of supporting the compliance objective.A compliance-friendly corporate expense management software solution
A corporate expense management software solution which processes card transactions (and possesses decent workflow) requires the traveler to personally justify all deviations from policy to their supervisor – on a transaction by transaction basis. Just as importantly, the warehoused individual transactions give the corporate travel manager the opportunity to conduct spend analysis and examine individual and aggregate behaviors. You might argue that this is after the act, but it still encourages compliance. As per all card based procurement systems, if an employee consistently deviates from company policy, they may be penalized (e.g. card withdrawal, official warning, employment termination, etc.). The threat of negative repercussions acts as a deterrent to card misuse, thereby increasing the level of compliance. The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure complian
Big Job Sites Vs The Small OnesThere is much to say about posting resumes on the big job sites online. There are many positives and also negatives to doing this as well. Posting your resume is a way to get you exposure to recruiters and employers. There really isn't any specific criteria for posting your resume... Only get it out for everyone to see! The more you post, the more exposed your resume.The big job sites are a good source to post as well as the small ones because no matter the difference you are getting your resume exposed to the general public and increase your chances of getting the ideal career or job you seek faster. More is better transactions give the corporate travel manager the opportunity to conduct spend analysis and examine individual and aggregate behaviors.You might argue that this is after the act, but it still encourages compliance. As per all card based procurement systems, if an employee consistently deviates from company policy, they may be penalized (e.g. card withdrawal, official warning, employment termination, etc.). The threat of negative repercussions acts as a deterrent to card misuse, thereby increasing the level of compliance. The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure complian
The Rogue Franchisee and the Similarities to Guerilla Government Political FightsIn the world of franchising often there are rogue franchisees which do not want to follow the system or the standards of the confidential operations manual. This is unfortunate because the franchising system gains strength when there is consistency and quality controls within the system.A rogue franchisee who will not follow the system may purposely disrupt the system and therefore hurt the franchise system. In doing so inevitably it is a self-fulfilling prophecy. Because the rogue franchisee often complains about the franchisor or the overall franchise system and then sets out to make it fail.Unfortunatel d misuse, thereby increasing the level of compliance.The benefits of policy compliance
80% of the business case benefits of corporate travel will come from travel policy compliance. This requires:
- Sound policy and procedures;
- A comprehensive communication strategy;
- A gate through which all activity can be channeled (the card and the corporate expense management software solution); and
- Tools to monitor and measure compliance.
There will also be some peripheral benefits to be gained from a corporate expense management software solution in the pre-trip phase: For instance:
- The traveler can use the work flow component of a corporate expense management software solution to create travel request and approval records rather than using something less structured like emails.
- Using the corporate expense management software solution, the traveler can create a “commitment” record at the time of booking for subsequent matching of the credit card transaction when it comes through.
- You can obtain a download of trip data from your TMC, and travelers can seek to match that against trip card transactions, thus reducing the quantity of manual entries required of the travel coordinator.
- The corporate expense management software solution provides travelers with a real-time log of commitments beyond what might be recorded in a personal diary.
How does it apply to your company?
In looking at the business case for this exercise, you do need to closely examine a number of factors to determine the benefits you will actually realize:
- There are no industry-wide standards, and the market tends to work as a series of isolated closed provider loops – your efficiencies will be greatest if can conduct your business entirely within one closed loop. It is up to you to determine if you can obtain maximum purchasing power in this environment.
- The importance you place on understanding the cumulative value of travel booked but not yet paid.
- The extent to which you can source the data you require from your travelers via a TMC data feed and, consequently, the keystroke savings you can achieve for those travelers.
- The productivity gains you will obtain for your travelers by virtue of them setting up trip details in your c
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