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Digg it UP - What Does Honest Abe Lincoln Have To Do With Company Growth?
So exactly what do wolves have to do with CEO Strategist and leadership? The wolf is a very social animal. They travel together, eat together, hunt together and play together. There are referred to as a pack. The pack is generally a larger family group. Wolves within the pack are related by blood line. Being accepted, respected and cared for by their siblings and parents is important to the wolf. Isn’t being cared about, trusted and respected important to every employee of every successful organization in the country?Just as management hierarchies vary in size, wolf packs vary in size but average six to seven members. Does that sound like an executive team? Each pack member plays a specific role with a very specific rank. Some young wolfs go off on their own (Lone Wolves), in search of their status. Generally speaking, the older wolves in the pack tend to be the leaders and they command the respect of the pack. They make the decisions for the group. The pack protects itself and it protects one another. The lead wolf plays the role just as it sounds. He leads the pack. In fact, they generally will travel in single file with the lead wolf blazing the tr
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutter
Have you ever gotten a really horrible gift? Many of us have. This must mean that many of us have given a really bad gift in the past or are bound to do so in the future. How can you keep this from happening in the future? The complex world of marketing could teach us a thing or 2 about gift giving.By targeting the gift to each different recipient---giving them what they are passionate about---you guarantee that the gifts that you give won't wind up in the garage(unless they are cars). Everybody is passionate about something and by giving them a targeted gift, we show them that we actually care about their likes and dislikes and want them to be happy.Lets say that your Dad really likes to play Texas Hold em Poker, but as a result of the recent internet gambling issues doesn't play online anymore. Instead of getting him the usual---whatever that may be---don't you think that he might like a set of poker chips, maybe a Texas Hold em Poker table, and some cards. For people that are passionate about Casino Gaming, there is a new Monthly Gift Club available. The 1st ever Casino Game of the Month Gift Club from www.ExecutiveGamingMonthly.com al
Well, in my previous life as a consultant IT project director I noticed people would often be too busy doing their own job to learn the skills of an outside consultant too.
That's despite massive efforts made to train people.
But unless skills are used regularly after training they fade away.
Learning from others in your own organisation can also be fraught.
Learning by "sitting next to Nellie" as it's known can work. But it means that any weak custom and practise procedures are copied.
These weak procedures may actually be the direct opposite of the company strategy.
Also if you're learning from someone because they're just about to leave the company. For whatever reason.
You don't get their total focus on teaching you their job.
So ways of doing things can become less and less effective as time goes on.
That means that service to your customers becomes worse. Simply because the people serving them don't know the best way of working.
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutter
Recently a number of couples I know are getting a divorce. One relationship ended because one of them found someone who met their needs more than their spouse did and another marriage is ending due to lack of passion. A third couple is calling it quits not because of one particular issue, but instead because of a building up of many little things that went unresolved and turned into one big problem. In each case, one of the partners in the relationship didn’t realize that things were that bad until it was too late and the relationship was beyond repair.After thinking about these failed relationships, I realized that this is often the same situations that happen in business everyday. Customers sever ties with companies leaving owners scratching their heads wondering “what happened, I thought they liked us.”Each day, customers are leaving relationships with companies at rates that rival the national divorce rate. So what can companies learn from these divorcing couples that will help them retain customers?Like the first couple, many companies feel they lose customers because someone better comes along. They think that with cheaper prices, mo
That's despite massive efforts made to train people.
But unless skills are used regularly after training they fade away.
Learning from others in your own organisation can also be fraught.
Learning by "sitting next to Nellie" as it's known can work. But it means that any weak custom and practise procedures are copied.
These weak procedures may actually be the direct opposite of the company strategy.
Also if you're learning from someone because they're just about to leave the company. For whatever reason.
You don't get their total focus on teaching you their job.
So ways of doing things can become less and less effective as time goes on.
That means that service to your customers becomes worse. Simply because the people serving them don't know the best way of working.
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutter
One day in late February my cell phone rang, and it was my boss's boss. He and I never really, you know, saw eye to eye. In fact, when he became my boss's boss, I felt a twinge of panic. "He's gonna find a reason to get rid of me," I told the paranoid and fleshy reflection in the mirror.But I'd been with the company for seventeen years, much longer than he'd been around, and had weathered many a storm. It didn’t take much effort to convince myself everything would be fine.He asked if I could meet him for breakfast the next morning. There was something he needed to talk to me about, and couldn't go into it over the phone. I sensed just the tiniest bit of anxiety in his voice, and it sounded like he might've been calling from an airport.Gulp.It's worth noting, I think, that this guy is based in Southern California, and I'm in Scranton. So it wasn't exactly common for him to drop in like this. Something was up, I knew, something I probably wasn't going to enjoy.And so, over scrambled eggs and bacon, I was gently fired. After seventeen years, in three cities, and across two divisions of the company, it was over. Just like that. T
These weak procedures may actually be the direct opposite of the company strategy.
Also if you're learning from someone because they're just about to leave the company. For whatever reason.
You don't get their total focus on teaching you their job.
So ways of doing things can become less and less effective as time goes on.
That means that service to your customers becomes worse. Simply because the people serving them don't know the best way of working.
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutter
The cold foiling process, as the name implies, involves foil blocking without the use of heat. Traditional hot stamping foils require heat and pressure to transfer the foil from the carrier film to the substrate being printed, whereas cold foiling does not.A hot foil generally consists of a polyester carrier, or, more rarely, polypropylene or cellulose film, a release layer, a lacquered layer, the colour which determines the shade of gold or coloured metallic effect, a layer of vacuum deposited aluminium and finally a sized layer to give adhesion to the printed stock. A cold foil has basically the same structure, though cold foiling usually requires a thinner aluminium layer, and the adhesive layer is not always necessary.The hot stamping foil is applied to the stock by means of a heated die, set at a temperature of between around 100 Celsius to over 200C, depending on the type of stamping press being used and the area being blocked. The heat activates both the adhesive layer and the release layer, and allows transfer of the foil from the carrier film according to the design of the die.A cold foil, on the other hand, requires no heat an
You don't get their total focus on teaching you their job.
So ways of doing things can become less and less effective as time goes on.
That means that service to your customers becomes worse. Simply because the people serving them don't know the best way of working.
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutter
Do you want to start a business on a small scale? Pay as you go and not borrow any money? Basically you want to test the idea out and see if it has potential. Then why do you need a business plan? The most important reason is this. If you cannot flesh out the idea and write it down on a sheet of paper, then it’s not a viable business idea, and you should move on to the next project. Notice I did say a sheet of paper. One sheet. Of course you can use two or three but the basic simple business plan should be just that, simple.You cannot take this plan to the bank and expect to get a loan for your business. In fact you should not even show it to friends or relatives. This plan is for your eyes only. It is to define your business idea. A simple business plan will give you a starting point that will grow with your business.Here’s the basic setup that you need to have.1. The business Name.That may seem obvious, but give it some serious thought. Always expect this small business to turn into the next global enterprise and you don’t want to stick it with something that’s hard to spell, or that’s not relevant to th
Research shows that over 60% of customers leave a business because of poor, ineffective or indifferent service.
Let's look at the story of two woodcutters
Once there were twin brothers. They were tall, strapping lads who had both become lumberjacks at the same time. One year they took part in a logging competition together. Each was strong and beat everyone they came up against. Until they reached the final where they met each other.
They seemed evenly matched. The crowd looked and urged them on as they both started cutting timber at a strong rate of knots. After an hour one of the brothers stopped for a few minutes. Let's call him the "idle chopper". He soon resumed work but every hour he kept stopping.
Eventually the competition finished and it was immediately obvious that the idle chopper had cut down significantly more wood than his brother.
His brother shook his hand to congratulate him and asked, "how on earth did you cut twice as much wood as me despite stopping so frequently?"
The idle chopper smiled and said "I wasn't really resting I was sharpening my axe so my cuts went deeper faster than yours with your blunt axe."
The "idle chopper" w
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