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    The Silent Career Killer
    I consider myself lucky – I am surrounded by amazing people. They can be described as smart, successful, witty, passionate, and more. So, I’m shocked when I listen to these very people put themselves down. How it is that someone who is so great can have doubts about their value? I (and most others) see their accomplishments and their potential while they worry about their perceived failures and shortcomings.A lack of self-confidence is dangerous to your career. It can manifest itself with arrogant or self-deprecating behavior. Our fears and insecurities are directly linked to our level of confidence. If you aren’t confident in your abilities and the value you offer, how can you expect someone else to be? Ultimately, you could end up being pass
    isdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Wel

    What to Do If...Help Your Cleaning Staff Know What to Do in Certain Situations
    What to do if. . . You Find Money: If it's a few cents, put it on the nearest desk or table. If it's $5, $10 or more, put it in an envelope (if possible) with a note as to where it was found and leave it on the Receptionist desk. You Break Something: First clean it up, and then leave a note. ("I accidentally broke the _____ while dusting. Please call XYZ Company at 555-0123 so we can replace it,") . Then call your supervisor so they know what happened. If you own up to it right away, often-times people say "Oh, don't worry about it". Plus, they appreciate your honesty. You Get Locked Out: You set your keys down and get locked out of an office. Call your supervisor or someone with a key. Re
    Let’s assume you’ve completed your hiring process, your new employee is on the job, and training is underway.

    Wouldn’t it be wonderful if there were a tool you could use that would let you know for certain whether each new employee was a hiring mistake or a hiring success? Well, there is such a tool and I’m going to share it with you right now.

    It’s called the Success Predictor Tool and it consists of a checklist that you will review at 45 days and 85 days of employment.

    The Success Predictor Tool lists 19 of your new employee’s key behaviors and characteristics. You will rate each one as either ‘satisfactory’ or ‘unsatisfactory’. It’s important to be clear about the meaning of ‘satisfactory’ and ‘unsatisfactory’ in this context so let’s take a closer look at how we define these terms.

    ‘Satisfactory’ means your new employee’s behavior is good, considering the training he or she has received. Satisfactory is simply the passing grade and a pass is a pass. Whether it is a solid pass or a fantastic pass is not terribly important when using the Success Predictor Tool.

    This is no time for rose-colored glasses—call each category of behavior exactly like you see it. Do NOT rationalize poor performance out of misguided kindness or because some of the other categories are exceptionally strong.

    If you find yourself agonizing about how to rate a category, ask yourself this, “If the performance in this category NEVER improved, would I be happy with it?” If you wouldn’t, rate the category ‘unsatisfactory’.

    By the way, if others are training or supervising the new employee, ask them to help you with the checklist. Try not to think about each behavior too long. Your first instincts are usually the most accurate when using this tool.

    Here is the list of behaviors that you will rate as either satisfactory or unsatisfactory, given the training and job experiences of the new employee to date:

    1. Number of times late.

    2. Number of times absent.

    3. Quality of work.

    4. Quantity of work.

    5. Response to training and ability to learn.

    6. Overall level of knowledge and skill.

    7. Respects authority.

    8. Follows safety procedures.

    9. Follows company rules, regulations, processes and procedures.

    10. Cooperates with and is generally liked by coworkers.

    11. Achieves (internal or external) customer service standards.

    12. Exhibits a positive mental attitude.

    13. Exhibits internal motivation and initiative.

    14. Exhibits persistence in the face of challenges or problems.

    15. Likes the work—is a good fit.

    16. Exhibits integrity.

    17. Achieves acceptable standards of organization, neatness, and cleanliness.

    18. (Optional for supervisory, management, or leadership positions) Exhibits an acceptable level of management/leadership knowledge and skill.

    19. Makes me look forward to having this person on my team long term. (Really trust your instincts on this one!)

    Now let’s assume you’ve completed the checklist. How do you interpret the results and what should you do with them? First, accept the fact that a good employee will be satisfactory in EVERY category.

    Normally the ratings would NOT be discussed with an employee. This tool is for the use of management.

    If one or more of the checklist behaviors is clearly ‘unsatisfactory’ at the 45-day or 85-day mark, you should terminate the employee—he or she was NOT a good hire. If you think that is too harsh, review the behaviors and select those you believe truly can be unsatisfactory in a good employee.

    When my clients do this exercise they almost always say, “I see. If I truly want a great team, there are no behaviors on the list that I would be willing to tolerate as unsatisfactory over the longer term.”

    The quicker you part company with a problem employee—the sooner you correct a hiring mistake—the better it will be for you, your team, your customers, and your business.

    Why must the report be done at 45 days and AGAIN at 85 days? First, you want to review your hiring decision at least twice because hiring decisions are so important.

    Second, sometimes it is difficult to get a clear enough picture in just 45 days. However, if you are clear that a hiring mistake was made at 45 days or even before that, by all means, terminate the employee.

    Third, in most jurisdictions you can terminate an employee during their 90-day probationary period with little risk of a wrongful dismissal suit. In most jurisdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Well

    Mission: Critical
    Picture a general addressing his nervous troops on the eve of a decisive battle. He implores them to fight fiercely for the honor of everything and everyone they hold dear. He stresses that the safety of their loved ones rests on how courageously they perform on the midnight battlefield. Then the general strides over to a second group of soldiers and orders them to conquer the enemy or die trying. The objective, he thunders, is to earn him that elusive fifth star and secure a heftier pension. It's a safe bet the first group of soldiers will hit the battlefield with a steely resolve to give their all. It's just as certain the second bunch would rather smash rocks in the hot sun than put their leader's objectives ahead of their own self-interest.The do-
    all each category of behavior exactly like you see it. Do NOT rationalize poor performance out of misguided kindness or because some of the other categories are exceptionally strong.

    If you find yourself agonizing about how to rate a category, ask yourself this, “If the performance in this category NEVER improved, would I be happy with it?” If you wouldn’t, rate the category ‘unsatisfactory’.

    By the way, if others are training or supervising the new employee, ask them to help you with the checklist. Try not to think about each behavior too long. Your first instincts are usually the most accurate when using this tool.

    Here is the list of behaviors that you will rate as either satisfactory or unsatisfactory, given the training and job experiences of the new employee to date:

    1. Number of times late.

    2. Number of times absent.

    3. Quality of work.

    4. Quantity of work.

    5. Response to training and ability to learn.

    6. Overall level of knowledge and skill.

    7. Respects authority.

    8. Follows safety procedures.

    9. Follows company rules, regulations, processes and procedures.

    10. Cooperates with and is generally liked by coworkers.

    11. Achieves (internal or external) customer service standards.

    12. Exhibits a positive mental attitude.

    13. Exhibits internal motivation and initiative.

    14. Exhibits persistence in the face of challenges or problems.

    15. Likes the work—is a good fit.

    16. Exhibits integrity.

    17. Achieves acceptable standards of organization, neatness, and cleanliness.

    18. (Optional for supervisory, management, or leadership positions) Exhibits an acceptable level of management/leadership knowledge and skill.

    19. Makes me look forward to having this person on my team long term. (Really trust your instincts on this one!)

    Now let’s assume you’ve completed the checklist. How do you interpret the results and what should you do with them? First, accept the fact that a good employee will be satisfactory in EVERY category.

    Normally the ratings would NOT be discussed with an employee. This tool is for the use of management.

    If one or more of the checklist behaviors is clearly ‘unsatisfactory’ at the 45-day or 85-day mark, you should terminate the employee—he or she was NOT a good hire. If you think that is too harsh, review the behaviors and select those you believe truly can be unsatisfactory in a good employee.

    When my clients do this exercise they almost always say, “I see. If I truly want a great team, there are no behaviors on the list that I would be willing to tolerate as unsatisfactory over the longer term.”

    The quicker you part company with a problem employee—the sooner you correct a hiring mistake—the better it will be for you, your team, your customers, and your business.

    Why must the report be done at 45 days and AGAIN at 85 days? First, you want to review your hiring decision at least twice because hiring decisions are so important.

    Second, sometimes it is difficult to get a clear enough picture in just 45 days. However, if you are clear that a hiring mistake was made at 45 days or even before that, by all means, terminate the employee.

    Third, in most jurisdictions you can terminate an employee during their 90-day probationary period with little risk of a wrongful dismissal suit. In most jurisdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Wel

    The Boss
    I want to tell you a little story that could make a wonderful difference in your life. You may already know about everything I'm going to tell you. If you do, you're a remarkable person, and according to the latest statistics you belong to the top 5% of all the working people in the world. You're to be congratulated. If you don't know about the things I'm going to say, you've been holding yourself back, not only on the job but you're also missing a big percentage of the greatest joy in life. I want to talk about your boss and your relationship with him. How you handle this relationship will determine your success or failure. It will determine how much money you make or do not make, and it will determine whether you're a happy person or an unhappy person.
    rocedures.

    10. Cooperates with and is generally liked by coworkers.

    11. Achieves (internal or external) customer service standards.

    12. Exhibits a positive mental attitude.

    13. Exhibits internal motivation and initiative.

    14. Exhibits persistence in the face of challenges or problems.

    15. Likes the work—is a good fit.

    16. Exhibits integrity.

    17. Achieves acceptable standards of organization, neatness, and cleanliness.

    18. (Optional for supervisory, management, or leadership positions) Exhibits an acceptable level of management/leadership knowledge and skill.

    19. Makes me look forward to having this person on my team long term. (Really trust your instincts on this one!)

    Now let’s assume you’ve completed the checklist. How do you interpret the results and what should you do with them? First, accept the fact that a good employee will be satisfactory in EVERY category.

    Normally the ratings would NOT be discussed with an employee. This tool is for the use of management.

    If one or more of the checklist behaviors is clearly ‘unsatisfactory’ at the 45-day or 85-day mark, you should terminate the employee—he or she was NOT a good hire. If you think that is too harsh, review the behaviors and select those you believe truly can be unsatisfactory in a good employee.

    When my clients do this exercise they almost always say, “I see. If I truly want a great team, there are no behaviors on the list that I would be willing to tolerate as unsatisfactory over the longer term.”

    The quicker you part company with a problem employee—the sooner you correct a hiring mistake—the better it will be for you, your team, your customers, and your business.

    Why must the report be done at 45 days and AGAIN at 85 days? First, you want to review your hiring decision at least twice because hiring decisions are so important.

    Second, sometimes it is difficult to get a clear enough picture in just 45 days. However, if you are clear that a hiring mistake was made at 45 days or even before that, by all means, terminate the employee.

    Third, in most jurisdictions you can terminate an employee during their 90-day probationary period with little risk of a wrongful dismissal suit. In most jurisdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Wel

    Go Global With International Business
    With the development of an integrated global economy, marked by free trade and free flow of capital, now is the time to pursue a cutting-edge international business career.Around the WorldIn case you hadn't noticed, U.S. firms are expanding abroad. This requires organizations to form effective strategies for entering the international business market. They need to be aware of legal matters pertaining to specific countries, and they need to be concerned with organizational and administrative issues, especially if they are involved in a partnership with a foreign firm. As international business markets become more competitive, U.S. firms are learning to use resources more efficiently by reducing costs, streamlining operations, and developi
    or 85-day mark, you should terminate the employee—he or she was NOT a good hire. If you think that is too harsh, review the behaviors and select those you believe truly can be unsatisfactory in a good employee.

    When my clients do this exercise they almost always say, “I see. If I truly want a great team, there are no behaviors on the list that I would be willing to tolerate as unsatisfactory over the longer term.”

    The quicker you part company with a problem employee—the sooner you correct a hiring mistake—the better it will be for you, your team, your customers, and your business.

    Why must the report be done at 45 days and AGAIN at 85 days? First, you want to review your hiring decision at least twice because hiring decisions are so important.

    Second, sometimes it is difficult to get a clear enough picture in just 45 days. However, if you are clear that a hiring mistake was made at 45 days or even before that, by all means, terminate the employee.

    Third, in most jurisdictions you can terminate an employee during their 90-day probationary period with little risk of a wrongful dismissal suit. In most jurisdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Wel

    An Inconvenient Truth — A Failure to Persuade
    Learn From SuccessStealing Share is in the persuasion business, make no mistake about it. Our business category is brand development but our brand work must be, by definition, persuasive. Our goal for our clients is to create brands that grow market share by persuading customers who currently do not use or buy a given brand to revisit their purchase decision and to choose differently. We look for examples of persuasive success everywhere in the market. We can all learn from both the successes and failures of others.A movie authored and starring former Vice President Al Gore called “An Inconvenient Truth” is worthy of consideration. Ostensibly, this critically acclaimed theatrical release is the culmination of a life-long p
    isdictions, if you do not terminate an employee during their probationary period, the rules change dramatically on day 91 and they usually change in a way that is NOT good for employers.

    Therefore, it is critical that you remember to do the 45-day and 85-day reports ON TIME or even a few days early. Write this important task in your day-timer on your new employee’s first day!

    If more than a small percentage of your new employees prove to be hiring mistakes, then your process is flawed. Why use a flawed process when you know that even one hiring mistake can cost you a fortune? Obviously, the best way to deal with problem employees is to NOT hire them in the first place.

    Remember, you always have the staff you deserve. If you think you deserve better, find and acquire a powerful recruiting, interviewing, hiring, and training process. It will pay you huge dividends for the rest of your business life.

    Now let’s think about a hiring success—a new employee who rates satisfactory in all the basic behaviors!

    At the end of the 90-day probationary period, have a celebration for your new team member! How? Well, you could provide a ‘Welcome’ cake at coffee time with a short welcoming speech.

    A celebration reinforces the fact that team membership has been earned and the company takes their culture, rules, processes, and the progress of its team members very seriously.

    This is also a great time to have some fun and bind the new person to the team and the company in a special way.

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