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  • Digg it UP - Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing

    Focus Your Ideas and Let Your Mind Loose!
    I have this student business friend who aspires to become a successful entrepreneur. He’s a bright kid and has good ideas, but when it comes to actually starting a business, he’s all over the place. He feels that he can start a thousand different businesses all at once and have all of them become successful. There is absolutely no focus in that way of thinking and quite frankl
    petency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management

    The Service Department: Service, The End Users View
    What is expectedCustomers expect equipment to be returned in good working order in a reasonable time frame. They also expect all settings and adjustments to remain as they were when the equipment failed. The end user is reasonable, and they do not expect overnight repairs at no charge. They have been taught through experience not to expect to much.
    The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value?

    However, there is often a gap between the conceptual understanding, and their own behaviours as leaders - and that can be a problem? How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management

    Brand Equity Building - Measuring Brand Value
    Measuring brand equity allows a company to establish a baseline and track changes in its brand equity over time. If a company consistently works to improve the strength of its brands, it must trace progress, or risk "flying blind." Changes in a quantitative measurement of brand equity can show the company the effects of its work, and greatly aid in setting marketing and manage
    ouldn't we want to learn from our successes and failures, and translate that learning into value?

    However, there is often a gap between the conceptual understanding, and their own behaviours as leaders - and that can be a problem? How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management

    Finding A Wealth Of Information On Fundraising Programs
    Fundraising is an integral part of many organizations within any given community. Those organizations could include not-for-profits, civic service organizations, schools, daycares, etc. Often these organizations conduct fundraisers to ensure their survivability or to purchase items not within the fiscal budget or so that they can give back to others.Fundraising has come
    etween the conceptual understanding, and their own behaviours as leaders - and that can be a problem? How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management

    Industrialisation And Education
    Evolution of printing is an invention comparable to creation of the alphabet or the emergence of the internet. Printing was revolutionary in its impact on educated minds and triggered a much higher rate of literacy and accessibility to books than what was possible before its emergence.Printing was invented in Germany by the inventive genius of a goldsmith known by the n
    tellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management

    Businesses Need to 'Rehumanise'
    Big companies and corporations have lost the human touch. The question is, when will humanity catch on, or like robotic sheep will we do whatever the business shepherds tell us, no matter how bad we are treated? I am talking from firsthand interaction here. Aren’t you tired of having to talk to machines and sit waiting in queues that may not even really exist, while horrible m
    petency frameworks!

    The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management from leading and learning organisations", written by Chris Collison and Geoff Parcell.

    Example 1) In BP, well known for its knowledge-sharing culture, the senior leadership developed a habit of reinforcing "learning from others" when they visited operational sites. Imagine the scene: the Director or Senior VP arrives, and is given the usual tour of the site. They sit down with the management team and review the performance of the business against a set of sta

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