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  • Digg it UP - Every 1000-Watt Station Can Help - A Strategy for Today's Talk Radio Scene

    The Customer's Perception
    Customer perception is an important component of our relationship with our customers. Given that 90% plus of our orders at some point involve the phone, how we handle the telephone is essential to creating a perception for our customer that aligns with a company’s mission of service. The following is a great way of handling the phone.1. The greeting is “Good Morning/Afternoon this is Joshua with (your company name). How may I help you?2. Always ask and receive a response from people before you put them on hold, “Would you please hold . . ?” then be sure they are not on hold very long otherwise offer to call them back.3. Remember to smile on the phone. Slow down and sp
    t an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure

    New Inventions
    In today's fast paced world, man is focused on coming up with innovative methods of increasing his fellow beings' convenience and comforts. It could be something that really revolutionizes the way we look at the world, like the new space vehicle to Mars, or something that is a welcome change to the routine things of our day-to-day life, like an under water restaurant and a hotel in the sea.There is a big market for new inventors and new inventions, from television ads urging you to call toll free numbers to serious research and development organizations that give inventors funds to streamline and market their products.If you have a new invention that you would like to patent, an
    Bill O’Reilly, host of Fox News Channel’s The O’Reilly Report, was quoted in Talkers Magazine about how he cracked the bestseller list.

    “In the beginning, we couldn’t get on Good Morning America, or the Today Show or any of that. Elite newspapers wouldn’t review the book. We had to rely on talk radio,” O’Reily said. “Talk radio has shown a much better return (than our advertising dollars).”

    There’s no doubt that talk radio is a great vehicle for authors, because it allows them to give in-depth answers and puts them in direct communication with people who may want to buy their book.

    But talk radio is not what it used to be.

    The hosts of major-market radio talk shows with great audiences used to bring authors into the studio for long chats. An author could knock off a couple of those interviews and send sales on the way to the top. Those days are gone. Unless an author is a truly big name, the chances of hitting pay dirt with a couple of big radio interviews are history.

    The reasons for this are two-fold. First, there are not as many big stations that accept talk show guests – many have gone to a music format or no longer accept guests that have a product or service to sell. Secondly, the amount of time an author will probably be on the air has dwindled. Radio talk shows have found that listeners are more likely to stay tuned if they have 3 10-minute guests on a show than one guest for 30 minutes.

    So if you want your book to sell, you now have to pound the pavement and knock on every door.

    Fortunately, in radio publicity, quantity works. There are hundreds of radio stations, and book authors shouldn’t thumb their noses at some of them just because they don’t have a hot host or 5,000 watts. Even with a 1000-watt station, you are still reaching an audience. Look at it this way. If a 1000-watt radio station has only 100 listeners, you might say it is not worth the trouble. But what if you could go to an auditorium and talk to 100 people about your book? Would you go? Of course you would. Not only that, but small stations allow you to practice for that big interview down the road.

    A rookie baseball player doesn’t throw his first pitch against the New York Yankees. In print publicity, an author’s first interview is rarely with The New York Times. But an author who has had an interview with a hometown newspaper and a couple of magazines will be more prepared if The New York Times does call.

    The Plus Side of Small-Station Bookings

    It is the same thing with radio. It takes at least 10 radio interviews before most authors get comfortable behind the microphone. Small power radio stations allow you to practice how to be a great guest.

    Some people seem born to be great communicators but an author’s expertise is in the written word, and it is rare to find a great author who is also a great verbal communicator. First time authors are especially prone to stage fright – yes, even on radio.

    Typical errors for first time guests include not giving out the Web site address or 1-800 number, or not giving them out frequently enough. It’s also a mistake to mention these too often and upset the host, who will let you know that the show is not an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure

    Process and Outcome in Investing
    Chapter 1Be the HouseIndividual decisions can be badly thought through, and yet be successful, or exceedingly well thought through, but be unsuccessful, because the recognized possibility of failure in fact occurs. But over time, more thoughtful decision-making will lead to better overall results, and more thoughtful decision-making can be encouraged by evaluating decisions on how well they were made rather than on outcome. --Robert Rubin, Harvard Commencement Address, 2001Any time you make a bet with the best of it, where the odds are in your favor, you have earned something on that bet, whether you actually win or lose the bet. By the same token, when you make a be
    e interviews and send sales on the way to the top. Those days are gone. Unless an author is a truly big name, the chances of hitting pay dirt with a couple of big radio interviews are history.

    The reasons for this are two-fold. First, there are not as many big stations that accept talk show guests – many have gone to a music format or no longer accept guests that have a product or service to sell. Secondly, the amount of time an author will probably be on the air has dwindled. Radio talk shows have found that listeners are more likely to stay tuned if they have 3 10-minute guests on a show than one guest for 30 minutes.

    So if you want your book to sell, you now have to pound the pavement and knock on every door.

    Fortunately, in radio publicity, quantity works. There are hundreds of radio stations, and book authors shouldn’t thumb their noses at some of them just because they don’t have a hot host or 5,000 watts. Even with a 1000-watt station, you are still reaching an audience. Look at it this way. If a 1000-watt radio station has only 100 listeners, you might say it is not worth the trouble. But what if you could go to an auditorium and talk to 100 people about your book? Would you go? Of course you would. Not only that, but small stations allow you to practice for that big interview down the road.

    A rookie baseball player doesn’t throw his first pitch against the New York Yankees. In print publicity, an author’s first interview is rarely with The New York Times. But an author who has had an interview with a hometown newspaper and a couple of magazines will be more prepared if The New York Times does call.

    The Plus Side of Small-Station Bookings

    It is the same thing with radio. It takes at least 10 radio interviews before most authors get comfortable behind the microphone. Small power radio stations allow you to practice how to be a great guest.

    Some people seem born to be great communicators but an author’s expertise is in the written word, and it is rare to find a great author who is also a great verbal communicator. First time authors are especially prone to stage fright – yes, even on radio.

    Typical errors for first time guests include not giving out the Web site address or 1-800 number, or not giving them out frequently enough. It’s also a mistake to mention these too often and upset the host, who will let you know that the show is not an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure

    How To Retain Your Best Staff
    What makes top performers leave?It’s initially thought that it’s for more money or better benefits.But the truth is that it is usually because their managers chase them away. It doesn’t matter how great the company is, what the benefits are or the great perks on offer – if the immediate boss lacks the necessary skills to manage effectively, it’s highly likely performers will leave.The key to successfully retain talented staff lies in first training managers and supervisors in the skills required to lead their subordinates, as well as initially hiring the most talented individuals for the job.Employees may have initially joined the company because of the generous na
    stations, and book authors shouldn’t thumb their noses at some of them just because they don’t have a hot host or 5,000 watts. Even with a 1000-watt station, you are still reaching an audience. Look at it this way. If a 1000-watt radio station has only 100 listeners, you might say it is not worth the trouble. But what if you could go to an auditorium and talk to 100 people about your book? Would you go? Of course you would. Not only that, but small stations allow you to practice for that big interview down the road.

    A rookie baseball player doesn’t throw his first pitch against the New York Yankees. In print publicity, an author’s first interview is rarely with The New York Times. But an author who has had an interview with a hometown newspaper and a couple of magazines will be more prepared if The New York Times does call.

    The Plus Side of Small-Station Bookings

    It is the same thing with radio. It takes at least 10 radio interviews before most authors get comfortable behind the microphone. Small power radio stations allow you to practice how to be a great guest.

    Some people seem born to be great communicators but an author’s expertise is in the written word, and it is rare to find a great author who is also a great verbal communicator. First time authors are especially prone to stage fright – yes, even on radio.

    Typical errors for first time guests include not giving out the Web site address or 1-800 number, or not giving them out frequently enough. It’s also a mistake to mention these too often and upset the host, who will let you know that the show is not an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure

    Internships Lead To Full Time Jobs
    So you’re almost graduating and you know you want to find a job huh? Maybe most or some of your friends are already offered full time positions even before they graduated. You are the only one left where your future is still undetermined. You ask yourself when will your time come? Will you ever land a job? You know you lack experience but how can you get experience in the first place when no one will hire you?I was in your shoes once and you know what I did? Internships. Hopefully by the time you read this article, you still have some time left before your college career is over. Go get off your lazy butt and find an internship. Whether it’s paid or unpaid, you will need that experienc
    e New York Times does call.

    The Plus Side of Small-Station Bookings

    It is the same thing with radio. It takes at least 10 radio interviews before most authors get comfortable behind the microphone. Small power radio stations allow you to practice how to be a great guest.

    Some people seem born to be great communicators but an author’s expertise is in the written word, and it is rare to find a great author who is also a great verbal communicator. First time authors are especially prone to stage fright – yes, even on radio.

    Typical errors for first time guests include not giving out the Web site address or 1-800 number, or not giving them out frequently enough. It’s also a mistake to mention these too often and upset the host, who will let you know that the show is not an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure

    Recently Laid Off? How to Quickly Rebound
    I’ve been laid off so if it has happened to you, I know the feeling.Actually I've been laid off twice.The first time, I was walking into the office first thing in the morning and found my manager putting a note on the door stating that all our training classes had been cancelled for the day. I worked for a training company at the time.Given the sad look on her face and our recent low sales results, I knew this was pretty bad so I asked her if I needed to bother unpacking my lunch for that day.She said I didn’t.The company went out of business that day I found myself out of a job for the first time since I was 16.The second time I was laid off w
    t an infomercial. Technical authors have a tendency to slide into techno-babble, and even good guests inevitably walk out of their first few interviews knowing they could have been better. When first-time authors make these mistakes (and they will), it is best if huge audiences do not hear the error.

    Booking small stations in quantity to get a high number of interviews helps you to get the explanation of your book down to a succinct few words. Talking with multiple interviewers, even though they don’t have huge audiences, will enable you to crystallize your thoughts on your book. It may even give you new ideas about your topic that you never realized before the interviews.

    Booking small stations can be also an adventure. Be prepared to run into some hosts who are unprofessional, and make sure you confirm an interview at least twice before you will be on the air. Most of these hosts will not be as prepared as their big-time counterparts (meaning they probably have not read your book), so you’ll have to be ready to walk them through the major topics. Prepare for these interviews as though you have just met someone on the street for the first time and you are telling them about your book.

    But if the hosts are not as prepared as they should be, you should still be on your toes. Very bright people listen to some very small radio stations; so don’t talk down to your audience.

    Sorry; nothing will surely save you from the 1000-watt radio station in Peoria that is being hosted by a kid right out of broadcast school. But remember, even that small-time interview may prepare you for the big time.

    About Marsha Friedman:

    Marsha Friedman is the CEO of EMSIncorporated, (EMSI) a leading publicity firm that has represented many well known clients such as Motown's Temptations, Teamsters Union President Jim Hoffa, Jr., National Security Advisor Robert McFarlane, Bristol Myers Squibb, Financial TV personality, Jim Rogers and Dr. Barry Sears.

    About EMSIncorporated:

    EMSI is a nationally-recognized publicity firm specializing in arranging interviews on radio shows around the country, appearances on local and national TV and obtaining editorial coverage in newspapers and magazines.

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