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    My Nemisis
    Living in the twilight zone has its advantages. In the early days of starting my business, I found the limitations of living in a rural area to be restrictive. However, later I realized that those limitations were not an obstacle that could stop me; they were only a challenge that would strengthen me. Since my business would be smaller, I would have the advantage of fewer employees and less strife in the processes of doing business.Growth, while difficult in a single entity, could easily be accomplished through multiplication. By repeating th
    tomatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can al

    What to Look for in a Self Storage Company
    With literally hundreds of local self-storage facilities in any given area, how is one to choose one from another? Are those with the big, flashy signs the best, or should you stick to the one close to home? Your friend’s cousin rented one last spring- maybe you should give her a call? How will you know if you are choosing the right self-storage company to suit your needs?For the majority of us, when it comes to purchasing something that we have never needed before, hind-sight is almost always 20/20. Our research is hindered by the bright and s
    No matter what marketing tactics you use to generate and develop leads, nothing is more important than your prospect list. There are seemingly endless options for buying prospect lists – some a lot better than others and the better ones priced accordingly. But, very often the best sources of a list are right inside the company. Before you spend a dollar on buying or renting an outside mailing list, it pays to check out the following commonly overlooked in-house sources. Most companies can find enough prospects to fill the funnel for a while.

    1. Your Sales and Marketing Database. This is by far the largest source of hidden prospects in just about any company. It may be your CRM application. It may be your Outlook database. It’s wherever your company stores (or perhaps more accurately “dumps”) names of contacts that weren’t ready to buy at that moment.

    One company we worked with had a well-organized telesales effort that included 5 sales assistants identifying and contacting a minimum of 10 new prospects a day. This resulted in 250 new prospects added to the database every week. In most cases, these prospects weren’t ready to buy immediately, so the sales assistants made a note to re-contact the prospect in a few months. More often than not, the second phone call never took place. When we got involved, the database contained over 15,000 prospects who were in the right positions and the right companies to be potential buyers.

    2. Current, Former and Inactive Customers. Even though everybody knows it’s far easier and cheaper to get additional business from existing customers, a surprising number of companies don’t actively cultivate this additional business. Ask yourself these questions: Are you maintaining good contact with your clients once the product is sold or the project has been completed? Are you looking inside your clients’ organization for a chance to meet other needs internally? Are you actively asking for referrals? If your answer to any of these questions is “no”, you could be ignoring your best source of new prospects.

    3. Spreadsheets and Lists Stored on Your Server. Have you looked at your network servers lately? Sales and marketing folders in particular can be hiding some good lists. Just recently we took a look at a client’s server and found two recent convention attendee lists, three association membership lists, a strategic partner’s mailing list, and a target list that had been compiled for a 4-city seminar tour. None of these lists had been incorporated into the marketing database.

    4. Info Requests from Your Website. Today it’s very easy to input web inquiries automatically into your CRM, but many companies don’t do that. Instead they have inquiries go directly to the sales staff for follow-up. Often, these never make it to the database. Your webmaster can probably create a list of all incoming inquiries that can then be compared to the active database. If not, track down the address to which inquiries are sent.

    5. E-newsletter subscriptions. If you use a third-party email distribution vendor for electronic newsletters, you probably have a separate database growing on the vendor’s servers. These companies do a great job of managing subscription lists, but only the most sophisticated can automatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can alw

    The High Cost of Employee Turnover Among Project Managers
    Imagine for a moment this scenario from a frustrated Senior Manager of a large pharmaceutical organization: “Our organization has experienced a large turnover among project managers in the past year. This creates problems providing ongoing quality and service to our stakeholders. We just don’t know what is causing the problem!” Sound familiar? Well you’re not alone. I remember that filmmaker Woody Allen once said that “80% of success is showing up.” However, the greater challenge is finding ways to keep people there.Employee turnover is sim
    that weren’t ready to buy at that moment.

    One company we worked with had a well-organized telesales effort that included 5 sales assistants identifying and contacting a minimum of 10 new prospects a day. This resulted in 250 new prospects added to the database every week. In most cases, these prospects weren’t ready to buy immediately, so the sales assistants made a note to re-contact the prospect in a few months. More often than not, the second phone call never took place. When we got involved, the database contained over 15,000 prospects who were in the right positions and the right companies to be potential buyers.

    2. Current, Former and Inactive Customers. Even though everybody knows it’s far easier and cheaper to get additional business from existing customers, a surprising number of companies don’t actively cultivate this additional business. Ask yourself these questions: Are you maintaining good contact with your clients once the product is sold or the project has been completed? Are you looking inside your clients’ organization for a chance to meet other needs internally? Are you actively asking for referrals? If your answer to any of these questions is “no”, you could be ignoring your best source of new prospects.

    3. Spreadsheets and Lists Stored on Your Server. Have you looked at your network servers lately? Sales and marketing folders in particular can be hiding some good lists. Just recently we took a look at a client’s server and found two recent convention attendee lists, three association membership lists, a strategic partner’s mailing list, and a target list that had been compiled for a 4-city seminar tour. None of these lists had been incorporated into the marketing database.

    4. Info Requests from Your Website. Today it’s very easy to input web inquiries automatically into your CRM, but many companies don’t do that. Instead they have inquiries go directly to the sales staff for follow-up. Often, these never make it to the database. Your webmaster can probably create a list of all incoming inquiries that can then be compared to the active database. If not, track down the address to which inquiries are sent.

    5. E-newsletter subscriptions. If you use a third-party email distribution vendor for electronic newsletters, you probably have a separate database growing on the vendor’s servers. These companies do a great job of managing subscription lists, but only the most sophisticated can automatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can al

    Internet Fundraising Organization Strategies
    If you are looking to start an Internet fundraising organization and you are interested in getting some advice and tips that you can use to benefit the organization, then you should know that you are going about the whole situation very intelligently, as making yourself as informed and knowledgeable on a subject as possible is crucial to the overall success of it, whether it is an Internet fundraising organization or something entirely different.Internet Fundraising Organization Strategy IdeasThe first thing that you want to do is increase
    actively cultivate this additional business. Ask yourself these questions: Are you maintaining good contact with your clients once the product is sold or the project has been completed? Are you looking inside your clients’ organization for a chance to meet other needs internally? Are you actively asking for referrals? If your answer to any of these questions is “no”, you could be ignoring your best source of new prospects.

    3. Spreadsheets and Lists Stored on Your Server. Have you looked at your network servers lately? Sales and marketing folders in particular can be hiding some good lists. Just recently we took a look at a client’s server and found two recent convention attendee lists, three association membership lists, a strategic partner’s mailing list, and a target list that had been compiled for a 4-city seminar tour. None of these lists had been incorporated into the marketing database.

    4. Info Requests from Your Website. Today it’s very easy to input web inquiries automatically into your CRM, but many companies don’t do that. Instead they have inquiries go directly to the sales staff for follow-up. Often, these never make it to the database. Your webmaster can probably create a list of all incoming inquiries that can then be compared to the active database. If not, track down the address to which inquiries are sent.

    5. E-newsletter subscriptions. If you use a third-party email distribution vendor for electronic newsletters, you probably have a separate database growing on the vendor’s servers. These companies do a great job of managing subscription lists, but only the most sophisticated can automatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can al

    Make Customers Come Back - Winning Customer Retention Strategies
    Customer Retention marketing is a tactically-driven strategy to keep relationships with customers going and increase customer interest. This strategy relies on the study of customer behavior. Here are the basic tenets of a marketer that seeks to increase customer retention:1. Past and Current customer behaviorThis is the best predictor of how customers will behave in the future. They are the characteristics marketers should most often look at. Analyzing customer tendencies and trends allows the marketer to anticipate, if not predict, the
    seminar tour. None of these lists had been incorporated into the marketing database.

    4. Info Requests from Your Website. Today it’s very easy to input web inquiries automatically into your CRM, but many companies don’t do that. Instead they have inquiries go directly to the sales staff for follow-up. Often, these never make it to the database. Your webmaster can probably create a list of all incoming inquiries that can then be compared to the active database. If not, track down the address to which inquiries are sent.

    5. E-newsletter subscriptions. If you use a third-party email distribution vendor for electronic newsletters, you probably have a separate database growing on the vendor’s servers. These companies do a great job of managing subscription lists, but only the most sophisticated can automatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can al

    Three Reasons Every New Business Needs a Formal Business Plan
    It doesn’t matter if you are starting a multi-million dollar corporation or a roadside lemonade stand, everyone can benefit from having a formal business plan. In fact, it should be the very first step in establishing any new business. Here are three reasons why –1) A Business Plan Contains Feasibility Research. The process of creating your business plan allows you to better understand the feasibility of your business idea. Unfortunately, not all new ventures are going to be successful because of outside factors, such as location, market tre
    tomatically integrate with your internal database. This means your e-newsletter subscription list(s) are completely separate from your sales and marketing database, and are undoubtedly a very good source of untapped prospects. Comparing the two is also a good way to clean up email addresses in your active database.

    6. Your employees. Everyone in your company is a potential source of prospect names. These could be people they’ve met at industry events, contacts who’ve sent in technical questions, suppliers and partners, friends and neighbors. It’s worth the effort to ask everyone to check their own lists and forward all potential prospects to the marketing department. Be sure to carefully define a “prospect” when you do this.

    And after that … Once you’ve flushed out all of these sources, you can always pay to add new prospects. Mailing list rentals and purchases can get you a lot of names in a hurry, but we’ve found that home-grown lists are almost always the most effective. It may take a little more time to build your list yourself, but the quality will be far superior.

    © The Tatum Group 2007

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