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  • Digg it UP - Everybody's Talking About You - Why Your Nonprofit Needs to Listen, and Listen Hard

    Cash Flow Planning for Solo Entrepreneurs
    You’ve heard it a million times – cash flow can make or break a business. Lack of cash flow planning is the reason why many businesses fail. In fact, many PROFITABLE businesses fail because of cash flow issues. Without adequate cash flow, you can’t pay your bills and you can’t make plans for your business.So… what is cash flow planning? Cash flow planning is projecting your future cash inflows from sales, services, and loans, and comparing them to your future cash flow needs (suppliers, salaries/wages, loan payments, taxes, etc.). The difference between the two is your net cash flow.Why is cash flow planning so important? Cash fl
    in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-

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    What happens when control of your nonprofit's message (frankly, always an illusion) passes from your organization, and the traditional media, to your audiences? Well you better figure it out quick, because it's happening right now.

    Every nonprofit I know has centered its communications strategy around a brand (whether defined as such, or not), expressed through a graphic identity and a narrative one -- positioning and key messages. We've trained our leaders and staff members to keep on message, and ensured that our print and online content does so as well.

    That's the right way to start. But it's only a start -- now more than ever.

    The shift is all about decentralization. In the past, your audiences have gathered their news from you (via direct communications) and the media (your conduit). Not that message control was completely in your hands. Journalists and letters to the editor often reframe, or even dispute, your messages. But that could be addressed, as long as you tracked (and responded to) coverage.

    Now these approaches are being superceded by what's happening at the edges of increasingly ubiquitous networks. As your audiences combine powerful online tools and innovative "social networking" approaches (peer-to-peer information sharing), they create online content on your nonprofit and its programs. While the audiences for this content are still relatively small, it is likely they will become mainstream. For many 18-30 year olds, they already are.

    Two Key Alternative Info Sources

    Here are the two core genres of alternative news and information sites that have evolved outside of traditional media, and, in many cases are driven by a self-defined community.

    Aggregators: • Sites such as Google News and Huffington Post are aggregating news produced by nonprofits and traditional media, and repackaging it by topic or point of view.

    • Alert services such as Google and Yahoo Alerts deliver links to online content on user-defined words and phrases, directly to users' email boxes.

    I have Alerts set up on the following words and phrases:

    Nancy E. Schwartz

    nonprofit communications

    nonprofit marketing

    Getting Attention

    Nancy Schwartz & Company

    I use this input to shape blog and e-news content, track coverage of Nancy Schwartz & Company and Getting Attention, and see what's going on in the world of nonprofit (and broader) marketing. And I respond (via a comment to a blog post or an email to an e-news editor) when it makes sense to share my point of view or correction.

    • Blog readers (I use Bloglines) that allow your audiences to easily aggregate content from a variety of sources (but mostly blogs at this point).

    I use Bloglines to track bloggers who write in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-

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    audiences have gathered their news from you (via direct communications) and the media (your conduit). Not that message control was completely in your hands. Journalists and letters to the editor often reframe, or even dispute, your messages. But that could be addressed, as long as you tracked (and responded to) coverage.

    Now these approaches are being superceded by what's happening at the edges of increasingly ubiquitous networks. As your audiences combine powerful online tools and innovative "social networking" approaches (peer-to-peer information sharing), they create online content on your nonprofit and its programs. While the audiences for this content are still relatively small, it is likely they will become mainstream. For many 18-30 year olds, they already are.

    Two Key Alternative Info Sources

    Here are the two core genres of alternative news and information sites that have evolved outside of traditional media, and, in many cases are driven by a self-defined community.

    Aggregators: • Sites such as Google News and Huffington Post are aggregating news produced by nonprofits and traditional media, and repackaging it by topic or point of view.

    • Alert services such as Google and Yahoo Alerts deliver links to online content on user-defined words and phrases, directly to users' email boxes.

    I have Alerts set up on the following words and phrases:

    Nancy E. Schwartz

    nonprofit communications

    nonprofit marketing

    Getting Attention

    Nancy Schwartz & Company

    I use this input to shape blog and e-news content, track coverage of Nancy Schwartz & Company and Getting Attention, and see what's going on in the world of nonprofit (and broader) marketing. And I respond (via a comment to a blog post or an email to an e-news editor) when it makes sense to share my point of view or correction.

    • Blog readers (I use Bloglines) that allow your audiences to easily aggregate content from a variety of sources (but mostly blogs at this point).

    I use Bloglines to track bloggers who write in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-

    No News is Bad News!
    Many companies treat customer service as a necessary evil, an afterthought, only needed if mistakes and problems arise. This viewpoint is best reflected in the antiquated mindset: ‘No news is good news!’When it comes to customers, that’s bad news! Here’s why:If you have a customer who is happy and you do not give them a chance to tell you, you lose one of the strongest opportunities to increase customer loyalty. The need to be internally consistent is a driving force in shaping future behavior. In other words, if customers tell you how and why they are happy, they are very likely to repeat the behavior that caused them such satisfactio
    will become mainstream. For many 18-30 year olds, they already are.

    Two Key Alternative Info Sources

    Here are the two core genres of alternative news and information sites that have evolved outside of traditional media, and, in many cases are driven by a self-defined community.

    Aggregators: • Sites such as Google News and Huffington Post are aggregating news produced by nonprofits and traditional media, and repackaging it by topic or point of view.

    • Alert services such as Google and Yahoo Alerts deliver links to online content on user-defined words and phrases, directly to users' email boxes.

    I have Alerts set up on the following words and phrases:

    Nancy E. Schwartz

    nonprofit communications

    nonprofit marketing

    Getting Attention

    Nancy Schwartz & Company

    I use this input to shape blog and e-news content, track coverage of Nancy Schwartz & Company and Getting Attention, and see what's going on in the world of nonprofit (and broader) marketing. And I respond (via a comment to a blog post or an email to an e-news editor) when it makes sense to share my point of view or correction.

    • Blog readers (I use Bloglines) that allow your audiences to easily aggregate content from a variety of sources (but mostly blogs at this point).

    I use Bloglines to track bloggers who write in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-

    Are You a Freight Broker? How Factoring Your Freight Bills can Help Your Cash Flow
    Running a freight brokerage can be very profitable. Although being a freight broker can be very rewarding, financially speaking, it can also be very challenging. Especially since drivers depend on you to pay them quickly. And many times, your clients make you wait 30 to 60 days before they pay you.So you have a challenge. Your drivers want to get paid quickly but your clients want to pay slowly. The math doesn’t work. Unless you have a nice cash cushion in the bank, paying your drivers will be a problem. And trying to get bank financing will get you nowhere. Banks always provide financing based on your past history. What if you are a new or e
    and phrases:

    Nancy E. Schwartz

    nonprofit communications

    nonprofit marketing

    Getting Attention

    Nancy Schwartz & Company

    I use this input to shape blog and e-news content, track coverage of Nancy Schwartz & Company and Getting Attention, and see what's going on in the world of nonprofit (and broader) marketing. And I respond (via a comment to a blog post or an email to an e-news editor) when it makes sense to share my point of view or correction.

    • Blog readers (I use Bloglines) that allow your audiences to easily aggregate content from a variety of sources (but mostly blogs at this point).

    I use Bloglines to track bloggers who write in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-

    Pet Adoption Fundraising Ideas
    If considering ways to help out not-for-profits in the community that do so much good for others consider being involved in fundraising. Agencies such as those who deal with the homeless, the elderly, helping at-risk youth, agencies that help disaster victims often run on a shoestring budget and are in need of financial support.Also, agencies that help a segment of the community, but are often overlooked are shelters for animals. These shelters often provide food, medical assistance and immunizations for those animals who are lost or who have been abandoned.If looking to financially help pet shelters there are a number of pet adoption
    in the marketing and nonprofit marketing arena, so that I can keep up, and join the conversation with a comment when it makes sense.

    • Email mailing lists that enable any self-defined group of individuals to discuss your organization, and to post this conversation online. Our block (Owen Drive) has an active mailing list where neighbors talk fast and furious on everything from school board elections to the forced eviction of old-time small businesses at the local strip mall.

    Participatory Communities – Think Idealist.Org, TechSoup, Nonprofit Blog Exchange...

    Broadband networks, wireless access and new online- publishing tools all contribute to the emergence of audience-generated news, information and opinion. Blogs and message boards are the most visible form right now, serving to connect folks with common interests and sometimes perspectives. Email and IM (instant messaging) also accelerate audience-to-audience information flow.

    Picture:

    • A program participant blogging about the strong facilitator, or the sloppy handouts.

    • A frustrated online advocate complaining about the glitch in your nonprofit's system that prevented him from easily registering his protest on your key issue of the moment.

    • A satisfied donor with the information she receives about your nonprofit's new programs, and related use of recent gifts, shares that information on a community bulletin board.

    What's happened is that audiences -- starting with teens through 30s -- have become dissatisfied with traditional media and are becoming more active participants in the exchange of news and ideas. So the dissemination model of marketing and communications is transformed to conversation.

    Why Your Nonprofit Should Care

    Very simply…

    1. Your audiences are now participating in shaping the way your nonprofit is perceived via joining in blog and message board conversations, among others.

    2. Their content may be viewed as being just as valid as yours is, and is just as easily found via online search engines and links.

    3. As a result, your nonprofit has less control than ever before -- on how the organization is perceived.

    4. Your communications model has to change.

    What You Should Do About It

    Lots. Scan. Listen. Participate.

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.diggitup.net/article/27129/diggitup-Everybodys-Talking-About-You--Why-Your-Nonprofit-Needs-to-Listen-and-Listen-Hard.html">Everybody's Talking About You - Why Your Nonprofit Needs to Listen, and Listen Hard</a>

    BB link (for phorums):
    [url=http://www.diggitup.net/article/27129/diggitup-Everybodys-Talking-About-You--Why-Your-Nonprofit-Needs-to-Listen-and-Listen-Hard.html]Everybody's Talking About You - Why Your Nonprofit Needs to Listen, and Listen Hard[/url]

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