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Digg it UP - When Business Drops Off, Always Look Here
Debt is great, in fact, I don't know what I'd do without it. Debt teaches you to manage your money. Debt builds credit. And if you play your cards right, debt will actually earn money for you. It's all simple. If your credit is bad right now, this may not work. But if you have average or better credit, this will only help to improve it.After I moved to Colorado I had a ton of debt, so what did I do? Waited tables for 6 months and rang up even more debt by partying a
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply
Rising production costs and fierce competition is resulting in manufacturing companies looking at all aspects of savings, especially energy savings.Spray nozzles of the right specification can lead to significant savings in both energy and raw materials.One of the overlooked areas is the use of the correct spray nozzle. Whilst frequently ignored in the manufacturing process, it is often this item of equipment that is the most important. Header tanks, pumps sophistic
YOUR PHONE SYSTEM
Recently I’ve called a couple of clients’ phone systems. In several instances I was trapped in a queue. It was frustrating. I don’t necessarily have a problem with queues that prompt me to “press #1 for the children’s department” or “press #5 for Dr. Smith” rather, I get frustrated when I follow your recording instructions and I get no where! Thus, I hang up resulting in missed revenue.
LESSON
Call into your phone system at least once a week, no less, even if you have only one home phone line with voice mail. Call into it. Is it still working? Has your greeting suddenly disappeared? Is there even a dial-tone? Has the line been cut? Did you leave your phone plugged into your fax? Is your receptionist still pleasant or has he suddenly become fed up with his job, grumbling at callers?
If business suddenly drops off for no reason, always look to your phone. Call all your numbers, especially after you’ve requested any changes or updates from your phone provider. [We all have stories to tell about the latter.] And don’t forget to check all forwarding numbers from your yellow page ads. Can’t remember? I check mine every time the bills arrive.
A quick story….
Many years ago I worked as a marketing manager for a large telecommunications company. One afternoon my general manager tried reaching all her direct reports, only to get voice mail each time. The next morning she demanded that all voice mails be deactivated. Moving forward, the receptionist was to take all calls live and handwrite all messages.
It was a fiasco.
We were a sales-based organization. Part of the bloodline for any sales organization is their voice mail. A large majority of deals are concocted through voice mail, since all parties can be on the run and leave long winded messages, moving the deal along to closure.
Voice mail was reactivated about a week later.
MORAL OF THE STORY….
#1 -- Never make critical decisions for your business out of frustration. Had the GM spoken with her direct reports first, a more stable solution could have been created, i.e., a manager is assigned to be on call each day. Because of her knee jerk decision, sales were stifled that week. Of course the GM still received her hefty paycheck, but her army of ants brought less home to their young the week after.
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply
Have you asked yourself that question lately? I did and I decided the answer was yes. Let me tell you what led up to it.I have been using realtors to purchase some of my investment properties. The Multiple Listing Services can be a great place to find properties, and one has to be a licensed realtor in the US to access them. I’m not sure what the laws are in other countries, so this discussion will be of only the US.Each time I buy a property, the realtor collec
LESSON
Call into your phone system at least once a week, no less, even if you have only one home phone line with voice mail. Call into it. Is it still working? Has your greeting suddenly disappeared? Is there even a dial-tone? Has the line been cut? Did you leave your phone plugged into your fax? Is your receptionist still pleasant or has he suddenly become fed up with his job, grumbling at callers?
If business suddenly drops off for no reason, always look to your phone. Call all your numbers, especially after you’ve requested any changes or updates from your phone provider. [We all have stories to tell about the latter.] And don’t forget to check all forwarding numbers from your yellow page ads. Can’t remember? I check mine every time the bills arrive.
A quick story….
Many years ago I worked as a marketing manager for a large telecommunications company. One afternoon my general manager tried reaching all her direct reports, only to get voice mail each time. The next morning she demanded that all voice mails be deactivated. Moving forward, the receptionist was to take all calls live and handwrite all messages.
It was a fiasco.
We were a sales-based organization. Part of the bloodline for any sales organization is their voice mail. A large majority of deals are concocted through voice mail, since all parties can be on the run and leave long winded messages, moving the deal along to closure.
Voice mail was reactivated about a week later.
MORAL OF THE STORY….
#1 -- Never make critical decisions for your business out of frustration. Had the GM spoken with her direct reports first, a more stable solution could have been created, i.e., a manager is assigned to be on call each day. Because of her knee jerk decision, sales were stifled that week. Of course the GM still received her hefty paycheck, but her army of ants brought less home to their young the week after.
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply
Around this time of year, just about every school, sports team and non-profit organization in our collective communities send their minions out into the neighborhood to hawk candy bars, candles, Christmas wreaths and just about anything else they can get their hands on. All done in an effort to fill the coffers of the group in support of their activities for the coming year. We’ve all probably done this type of product fundraising sometime in our lives. And we’ve
A quick story….
Many years ago I worked as a marketing manager for a large telecommunications company. One afternoon my general manager tried reaching all her direct reports, only to get voice mail each time. The next morning she demanded that all voice mails be deactivated. Moving forward, the receptionist was to take all calls live and handwrite all messages.
It was a fiasco.
We were a sales-based organization. Part of the bloodline for any sales organization is their voice mail. A large majority of deals are concocted through voice mail, since all parties can be on the run and leave long winded messages, moving the deal along to closure.
Voice mail was reactivated about a week later.
MORAL OF THE STORY….
#1 -- Never make critical decisions for your business out of frustration. Had the GM spoken with her direct reports first, a more stable solution could have been created, i.e., a manager is assigned to be on call each day. Because of her knee jerk decision, sales were stifled that week. Of course the GM still received her hefty paycheck, but her army of ants brought less home to their young the week after.
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply
Manufacturing environments that use oil-based cutting fluids often put workers health at risk. Applications such as CNC machines, screw machines and surface and centerless grinders produce an oil mist from the coolant used to keep cutting tools from overheating. Oil mist, also known as cutting oil or metalworking fluid, is an oily liquid aerosol dispersed in the air. Fine oil mist hangs in the air for long periods, similar to tobacco smoke.It has been estimated that up to
Voice mail was reactivated about a week later.
MORAL OF THE STORY….
#1 -- Never make critical decisions for your business out of frustration. Had the GM spoken with her direct reports first, a more stable solution could have been created, i.e., a manager is assigned to be on call each day. Because of her knee jerk decision, sales were stifled that week. Of course the GM still received her hefty paycheck, but her army of ants brought less home to their young the week after.
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply
You should always know what you are getting into and this is a big must especially if you are thinking of signing that franchise agreement. A mistake here or lack of foresight on your part would definitely cost you more than your last divorce. So before you tie that knot, read between the fine lines and make sure to understand and adhere to everything written on the contract.Remember that the contract is the right of the franchisor and thus is heavily tilted to his favor
#2 -- Voice mail is not a bad thing. It’s an incredible marketing weapon when used effectively. First and foremost, you should return all calls with 24 hours. If you need more time, then your greeting should say so. If email is faster for you, especially if you’re bombarded by vendors trying to sell you stuff, as I am, then proactively give a “unique” email address, whereby you direct all sales inquiries to this email. This way, you can cut and paste various questions you’ve already asked time and time again of other vendors, and simply email it. Make the vendor provide you the information you want. Until then, there is no reason for the two of you to have a voice conversation. Until he gives you the basics you need, i.e., Does his product reach your demographic? If it doesn’t, he’s wasting your time. And you’re wasting his time but not telling him so upfront. Remember, most salespeople have been taught to push until they get to either “no” or “yes.” Sadly, many skip over the entire part of establishing a relationship, exploring what the prospect needs, and hanging tight for when you “really” have a solution.
Start obsessing over your phone system and all touch points that impact your phone. You’re losing money.
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