lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to thHere is the easy way to learn about Communication skills without going through a 300+ pages book which, one can forget about before he finishes it

Always start with an Intention:

Anything we start, including communication skills, usually has reason and a starting point. While we become conscious about this fact for the obvious things like brushing our teeth to avoid tooth decay, we forget to give the same importance to our communication. We start talking, go through all the niceties and then some how stumble upon the reason for conversation or make it up by that time. The problem with this approach is that the message looses its power. If you keep doing this often, you loose the power to bring it to work when needed. As a soldier polishes and keeps his guns fit even during peacetime, we have to keep our arsenal of communication skills handy to use, when required.

Forget techniques and learn principles:

A lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to th

n skills, usually has reason and a starting point. While we become conscious about this fact for the obvious things like brushing our teeth to avoid tooth decay, we forget to give the same importance to our communication. We start talking, go through all the niceties and then some how stumble upon the reason for conversation or make it up by that time. The problem with this approach is that the message looses its power. If you keep doing this often, you loose the power to bring it to work when needed. As a soldier polishes and keeps his guns fit even during peacetime, we have to keep our arsenal of communication skills handy to use, when required.

Forget techniques and learn principles:

A lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to th

go through all the niceties and then some how stumble upon the reason for conversation or make it up by that time. The problem with this approach is that the message looses its power. If you keep doing this often, you loose the power to bring it to work when needed. As a soldier polishes and keeps his guns fit even during peacetime, we have to keep our arsenal of communication skills handy to use, when required.

Forget techniques and learn principles:

A lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to th

ring it to work when needed. As a soldier polishes and keeps his guns fit even during peacetime, we have to keep our arsenal of communication skills handy to use, when required.

Forget techniques and learn principles:

A lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to th

lot of managers are fond of using something called a Sandwich technique. It is situation where you slip in a negative comment or feedback layered in between two positive comments. It is a good technique no doubt. But if you repeat it to the same old staff for 2 years, it means you are not capable of innovating. People get conditioned to any one particular behavior over time and so the technique looses its impact.

We all develop a favorite way of reacting to situations. We gather these techniques by experience and learning from others. What we eventually have forgotten is that they are just techniques, and are replaceable. Something like software programs which almost always get replaced by a better version. But since it works so well to us, we get possessive about it and find our selves bound by it. It becomes difficult to break that mould. A person in a mould is like a frog in the well. He has limited reach and limited awareness.

Technique is like giving fish to a hungry man while understanding a principle is like teaching him fishing. So instead of getting all cluttered up with techniques understand the principles driving them. You will find many on my website.