The Power of Real Communication Styles
As business professionals, we spend lots of our time interacting with all sorts of people – clients, suppliers, consultants etc. Our interactions can be in person, on the telephone, by email or even these days, by sms.If you do some reading on the subject, you’ll quickly find the predominant school of thought is that all communication must be “professional”, and that if it’s not, you risk damaging y

Russia At A Glance - Why Do You Need To Invest In Russia?
Russia is still an emerging market and the challenges are plenty. However, the country’s economic growth has been remarkable, with an average seven percent GDP growth backed by the favorable energy situation on the world markets, tighter government budget policy, and faster development of other key industry sectors, such as machinery, automotive, info-communication, construction and food processing. Th

Business Travel Destination Spotlight
Chicago – the city that has it all - from a diverse population, world-class educational institutions, and sensational restaurants to a breathtaking skyline and countless museums. Dubbed the ‘Windy City’ in 1893 by Charles Dana, the editor of the New York Sun – not for its weather but for its long-winded politicians, Chicago has grown from a village of just 350 to a bustling city of almost three million.,000 spas and salons across the US. As booth rental and commission shops alike look for ways to make their business more profitable, we turn to the value of good beauty and spa professionals working in your salon every day. Talented people bring business, retain business and most importantly can share business. Share business? What does that mean? Let me explain:

If your team of talented beauty and spa professionals develops their clientele, they build relationships. Moms bring in sons and daughters, wives bring in husbands. Hair and color clients decide to have their nails done; facials are gifts from dad to mom on Mother's Day. Dad loves to have a massage once a month from the spa, shouldn't mom have one too? All this creates shared clients. If a client's main stylist leaves, will the client stick around for the other treatments?

The key to success is two-fold. Keep and grow clients while you keep your talented professionals happy. The shared client concept will keep everyone in the money.

So, utilizing a client management and automated scheduling system can be helpful. If your professionals al

portantly can share business. Share business? What does that mean? Let me explain:

If your team of talented beauty and spa professionals develops their clientele, they build relationships. Moms bring in sons and daughters, wives bring in husbands. Hair and color clients decide to have their nails done; facials are gifts from dad to mom on Mother's Day. Dad loves to have a massage once a month from the spa, shouldn't mom have one too? All this creates shared clients. If a client's main stylist leaves, will the client stick around for the other treatments?

The key to success is two-fold. Keep and grow clients while you keep your talented professionals happy. The shared client concept will keep everyone in the money.

So, utilizing a client management and automated scheduling system can be helpful. If your professionals al

e to have their nails done; facials are gifts from dad to mom on Mother's Day. Dad loves to have a massage once a month from the spa, shouldn't mom have one too? All this creates shared clients. If a client's main stylist leaves, will the client stick around for the other treatments?

The key to success is two-fold. Keep and grow clients while you keep your talented professionals happy. The shared client concept will keep everyone in the money.

So, utilizing a client management and automated scheduling system can be helpful. If your professionals al

?

The key to success is two-fold. Keep and grow clients while you keep your talented professionals happy. The shared client concept will keep everyone in the money.

So, utilizing a client management and automated scheduling system can be helpful. If your professionals all maintain in depth client profiles within their Client Keeper Software System, (I admit I am partial to this particular solution because I created it just for beauty professionals), they now have the ability to share that profile with others in the shop as well as receive additional clients from other professional in return. This give and take will keep all their schedules booked and money in the hands of the professional and the salon.

If your shop is busy all the time its easier to provide those little extras that are expected in a really attractive salon and spa. If you stations are empty, your team will go elsewhere and so will the clients. I have never seen a customer return to a shop for the cappuccino, if they love the way their hair was highlighted and that person is now working down the street.

If each of your beauty and spa professionals maintained their client database on their personal Client Keeper Software System, they will have easy access to email lists for advertising shared client services. They can run specials; "$10.00 off your first set of nails with your next hair appointment!" Client Kee