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Digg it UP - Recency, Frequency, RFM techniques for Customer Retention & Value Building
Tips for Junk Franchises
Junk hauling is a fun, profitable way to make some money. It also looks deceptively simple. Just pull up to somebody's house, toss their stuff in the back of your truck, get paid, and haul it off, right? Surely that's all there is to it.Like many things, if it really were that simple, everybody would be doing it. Granted, junk hauling isn't rocket science, but figuring out what works best by trial and error will be a long and bumpy road. Here are a few tips to get your junk-hauling business running smoothly.1) Use box trucks, not dump trucks. Yes, you can fit a lot of junk into a dump truck, but if you need a dump truck, you need to be hauling construction debris. The best way to make a junk-hauling business profitable is to not only get paid to haul the stuff off, but to sell it as well. By using a box truck instead, you can haul higher-quality junk like pool tables, juke boxes, and washers and dryers. Appliances and the like can be sold to recycling centers or used utilities stores, or auctioned off on Web sites like eBay.Plus, box trucks can have billboards on all sides, making them a four-way advertisement. Take a box truck and put it on a busy highway, or at strategic places around town, and you've got yourself a functioning billboard.2) Don't lock yourself in to pricin
? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is placeJunk hauling is a fun, profitable way to make some money. It also looks deceptively simple. Just pull up to somebody's house, toss their stuff in the back of your truck, get paid, and haul it off, right? Surely that's all there is to it.Like many things, if it really were that simple, everybody would be doing it. Granted, junk hauling isn't rocket science, but figuring out what works best by trial and error will be a long and bumpy road. Here are a few tips to get your junk-hauling business running smoothly.1) Use box trucks, not dump trucks. Yes, you can fit a lot of junk into a dump truck, but if you need a dump truck, you need to be hauling construction debris. The best way to make a junk-hauling business profitable is to not only get paid to haul the stuff off, but to sell it as well. By using a box truck instead, you can haul higher-quality junk like pool tables, juke boxes, and washers and dryers. Appliances and the like can be sold to recycling centers or used utilities stores, or auctioned off on Web sites like eBay.Plus, box trucks can have billboards on all sides, making them a four-way advertisement. Take a box truck and put it on a busy highway, or at strategic places around town, and you've got yourself a functioning billboard.2) Don't lock yourself in to pricin
Medical Billing - Software Registration
In the world of medical billing, there is a lot of red tape. The government itself has so many regulations that they're enough to strangle a billing company to the point where they can just about do business. And just when you thought that this problem would at least end with the software that you buy to do your billing with, you get hit with more red tape and regulations. In this installment, we're going to discuss the issue of software registration, both on the end of the manufacturer and the biller.A company can't just decide it wants to make a piece of medical billing software. Well, it can, but selling it is going to be another issue altogether, at least in the United States. See, the good old USA has very strict guidelines that have to be followed when doing your medical billing. That's why, if you're sending claims electronically, there are a zillion record specifications that need to be transmitted. Forget to dot one "I" or cross one "T" and you're looking for trouble. Because of this, insurance carriers, especially the government-controlled ones, require that software be registered. If you look at your records' specifications you will find that one of the records requires the biller to send over the software version that they are using. If this version isn't on the carrier's list of approved v
In order to develop Customer Intelligence, a business needs to be able to measure its performance in the maintenance of profitable customer relationships. Customer intelligence attempts to define customer behaviour and then look for variances in that behaviour. The business rules which apply to the Customer relationship, need to be defined first. Based on these rules relevant measurements & goals can be defined. Therefore, a business needs to systematically answer the following questions:In the world of medical billing, there is a lot of red tape. The government itself has so many regulations that they're enough to strangle a billing company to the point where they can just about do business. And just when you thought that this problem would at least end with the software that you buy to do your billing with, you get hit with more red tape and regulations. In this installment, we're going to discuss the issue of software registration, both on the end of the manufacturer and the biller.A company can't just decide it wants to make a piece of medical billing software. Well, it can, but selling it is going to be another issue altogether, at least in the United States. See, the good old USA has very strict guidelines that have to be followed when doing your medical billing. That's why, if you're sending claims electronically, there are a zillion record specifications that need to be transmitted. Forget to dot one "I" or cross one "T" and you're looking for trouble. Because of this, insurance carriers, especially the government-controlled ones, require that software be registered. If you look at your records' specifications you will find that one of the records requires the biller to send over the software version that they are using. If this version isn't on the carrier's list of approved v
When is a party (an individual or a business) considered a prospect ? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is placed
Make Luck Happen
"I’m a great believer in luck, and I find the harder I work, the more luck I have."Thomas JeffersonI couldn’t agree more with Mr. Jefferson, luck is truly a product of our efforts, hard work, and the persistence we maintain to get what we want in life – to make our dreams a reality.Some people think that you need a great amount of luck in order to be successful in life. I don’t think that’s entirely true, but I do think that a little bit of luck can really make things happens for us.Luck is that strange thing that comes to you when you least expect it and it usually hits you hard. I ran into some luck last winter when my mom informed me that she was taking care (she’s a nurse) of a businessman who, “supposedly made it really big” she explained to me.Now being a curious entrepreneur, I automatically wondered who this person was and how he became successful in life. After a few days of begging my mom for his number so that I could give him a call and inquire about his business, she finally broke and gave it up (see what I mean about persistence – thanks mom!).A few days later I called this man and began talking about his business and the story behind his financial empire he built in the investment industry. I just kept on asking and asking and he was very glad to share and share,
lationships. Customer intelligence attempts to define customer behaviour and then look for variances in that behaviour. The business rules which apply to the Customer relationship, need to be defined first. Based on these rules relevant measurements & goals can be defined. Therefore, a business needs to systematically answer the following questions:"I’m a great believer in luck, and I find the harder I work, the more luck I have."Thomas JeffersonI couldn’t agree more with Mr. Jefferson, luck is truly a product of our efforts, hard work, and the persistence we maintain to get what we want in life – to make our dreams a reality.Some people think that you need a great amount of luck in order to be successful in life. I don’t think that’s entirely true, but I do think that a little bit of luck can really make things happens for us.Luck is that strange thing that comes to you when you least expect it and it usually hits you hard. I ran into some luck last winter when my mom informed me that she was taking care (she’s a nurse) of a businessman who, “supposedly made it really big” she explained to me.Now being a curious entrepreneur, I automatically wondered who this person was and how he became successful in life. After a few days of begging my mom for his number so that I could give him a call and inquire about his business, she finally broke and gave it up (see what I mean about persistence – thanks mom!).A few days later I called this man and began talking about his business and the story behind his financial empire he built in the investment industry. I just kept on asking and asking and he was very glad to share and share,
When is a party (an individual or a business) considered a prospect ? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is place
The 7 Reasons Your Non-Profit Needs a Virtual Assistant
Having worked in non-profit organizations in three different countries, I have seen the benefits and drawbacks of non-profits hiring full-time Administrative support staff. There are many different reasons why a Virtual Assistant would be a better choice for non-profits and I have come up with these seven.1) Cost – Virtual assistants cost less than their in-house counterparts. With lunch breaks, coffee breaks, telephone calls and personal conversations, most in-house employees work less than 28 hours per week. Costs such as benefits, training, office setup, etc. also cost the organization money that it doesn’t always have.2) Loyalty – This can be a great thing to have from an employee, but can be a costly thing to have as an employer. When things get tight, as they always do in non-profits, we are less likely to lay off staff. This is great and the probably the right thing to do, but it does cost. Hiring a loyal Virtual Assistant when needed is better than having to lay people of when needed.3) Expertise – I have seen it time and again. People are hired because they like to “help out” and have been volunteering for a long time – not necessarily because they have the skills and expertise that the position requires.4) Perspective – Having a Virtual Assistant that supports the ideals of
ch apply to the Customer relationship, need to be defined first. Based on these rules relevant measurements & goals can be defined. Therefore, a business needs to systematically answer the following questions:Having worked in non-profit organizations in three different countries, I have seen the benefits and drawbacks of non-profits hiring full-time Administrative support staff. There are many different reasons why a Virtual Assistant would be a better choice for non-profits and I have come up with these seven.1) Cost – Virtual assistants cost less than their in-house counterparts. With lunch breaks, coffee breaks, telephone calls and personal conversations, most in-house employees work less than 28 hours per week. Costs such as benefits, training, office setup, etc. also cost the organization money that it doesn’t always have.2) Loyalty – This can be a great thing to have from an employee, but can be a costly thing to have as an employer. When things get tight, as they always do in non-profits, we are less likely to lay off staff. This is great and the probably the right thing to do, but it does cost. Hiring a loyal Virtual Assistant when needed is better than having to lay people of when needed.3) Expertise – I have seen it time and again. People are hired because they like to “help out” and have been volunteering for a long time – not necessarily because they have the skills and expertise that the position requires.4) Perspective – Having a Virtual Assistant that supports the ideals of
When is a party (an individual or a business) considered a prospect ? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is place
US Denim Market 2007 2008
Jeans are comfy, unfussy and display tons of attitudes. But do you know what goes in to making that wonderful pair? It is denim fabric which snugly fits as jeans to withstand the rigors of day and night, for you!Over 50 percent of denim production is based in Asia with China, India, Turkey, Pakistan and Bangladesh leading in that order. Have huge domestic markets, China and India have easily displaced the USA, once a leader of this category of textiles.Even as trade agreements are being entered into to restrict low priced denims from Asia, this is not expected to change things much. World demand for denim fabric is expected to continue to grow at a rate of 3-4% per annum for some time to come. And supply will remain more than the demand for another year or so. The capacities that are being added will be more than the closures at least for some time to come.This is what exactly emerges from World Denim Report put up on world's leading apparel, textiles, fashion and retail internet portal of the world – Fibre2fashion.com. The World Denim Report delves deeply into hitherto unexplored sector which is better known by its end product than itself.Beginning with its origins, it traces the origins, market growth, global trends, manufacturing capacities, leading industry players and other facts that h
, a business needs to systematically answer the following questions:Jeans are comfy, unfussy and display tons of attitudes. But do you know what goes in to making that wonderful pair? It is denim fabric which snugly fits as jeans to withstand the rigors of day and night, for you!Over 50 percent of denim production is based in Asia with China, India, Turkey, Pakistan and Bangladesh leading in that order. Have huge domestic markets, China and India have easily displaced the USA, once a leader of this category of textiles.Even as trade agreements are being entered into to restrict low priced denims from Asia, this is not expected to change things much. World demand for denim fabric is expected to continue to grow at a rate of 3-4% per annum for some time to come. And supply will remain more than the demand for another year or so. The capacities that are being added will be more than the closures at least for some time to come.This is what exactly emerges from World Denim Report put up on world's leading apparel, textiles, fashion and retail internet portal of the world – Fibre2fashion.com. The World Denim Report delves deeply into hitherto unexplored sector which is better known by its end product than itself.Beginning with its origins, it traces the origins, market growth, global trends, manufacturing capacities, leading industry players and other facts that h
When is a party (an individual or a business) considered a prospect ? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is place
Fear Of Change: Nervous About Changing Jobs?
Here are some suggestions when you are considering changing jobs (including if you are actually considering a job offer) but are starting to get cold feet and question whether or not you should switch jobs: 1. Remember why you want to leave your current position. Chances are good that the reasons you want to change jobs are still going to exist in your current position if you decide not to switch jobs which means you’ll still be unhappy.2. Ask yourself if a new position is going to get you where you want to be in your career. Or, will it at least get you closer to where you want to be? While you may not get everything you want in the new job, ensure that it at least addresses the most important needs and is an improvement over your current position.3. Remember that changing jobs is something you’ll most likely do several times in your life. If you’re lucky each job change will be your decision. In other words, you won’t ever get laid off or fired!4. Don’t feel like you’re letting your boss or company down if you decide to leave. Again, changing jobs is a natural part of life and it’s going to happen to you one way or the other. If you have been with a company for a significant period of time, it is understandable that you might feel your heart telling you to stay so just ensure you ar
? (define the sales pipeline stages for each Customer segment, e.g. lead, prospect, stage at which a proposal is submitted, an order is placed etc).
When is a party a new customer ? (1 order, after 2 orders ?)
Which is the Customer lifecycle ? Which events mark stages of the lifecycle (1st order, 2nd order, service call, billing inquiry, complaint, etc) ?
When is a party no longer a Customer – when is the Customer lifecycle ended ?
What is a Customer LifeCycle? Customers begin interacting with a business, and over time, either decide to continue this interaction, or end it. At any point in this LifeCycle, the Customer is either becoming more or less likely to continue interacting.
If data from t
Here are some suggestions when you are considering changing jobs (including if you are actually considering a job offer) but are starting to get cold feet and question whether or not you should switch jobs: 1. Remember why you want to leave your current position. Chances are good that the reasons you want to change jobs are still going to exist in your current position if you decide not to switch jobs which means you’ll still be unhappy.2. Ask yourself if a new position is going to get you where you want to be in your career. Or, will it at least get you closer to where you want to be? While you may not get everything you want in the new job, ensure that it at least addresses the most important needs and is an improvement over your current position.3. Remember that changing jobs is something you’ll most likely do several times in your life. If you’re lucky each job change will be your decision. In other words, you won’t ever get laid off or fired!4. Don’t feel like you’re letting your boss or company down if you decide to leave. Again, changing jobs is a natural part of life and it’s going to happen to you one way or the other. If you have been with a company for a significant period of time, it is understandable that you might feel your heart telling you to stay so just ensure you ar
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