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Digg it UP - Negotiation - Tactics, Tricks And Threats
Company's Performance Efficiency dy Language:The company is created in order to generate profit. Four factors influence company’s performance and well being- time, human, money and substance. In this article I will discuss each one of four in more details.Human resource has four functions that deal with human. There are staffing function, training and developing function, motivation function and maintenance function. All the functions are essential for the business to survive, however, I think motivation is the most important function of all. The word "motivation" is often used to describe certain sorts of behaviour. A student who studies hard and tries for top grades may be described as being highly motivated. Such statements imply that motivation has a major influence on our behaviour but they don't really tell us how. The concept of motivation is that "something that prompts person to act in a certain way". Also according to the researcher, Davidman, motivation can be defined as a concept used to describe the factors within an individual, which prompt, maintain and channel behaviour towards a goal.The reason I think motivation is most important factor in human resource management is because I conceive that the supreme goal of human resource management is that to retain employees' motivation high. This is the way to make the most of human resource t It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party r 9 Strategies for Writing Accounts Payable Procedures Most successful negotiators recognise that the way people involved in negotiations behave does not always reflect their true feelings or intentions. We are going to look at negotiating tactics that may be used by you or on you. Whether or not you choose to use these tactics, it is vital to understand:The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to Cash CycleThe white flag is just a nose away…toward the Million dollar prize in cash savings for your business…So far, in Inventory and Accounts Receivable, we've found $250,000 each in cash savings. Then we found another 250K in Sales and Marketing. And so, now, Accounts Payable is the final process within the Cash to cash Cycle - and also the final $250,000.The cash cycle is undoubtedly the single most important process to optimize for any business – from when you spend money to when you get money.Circling the Cash to Cash CycleSo let’s tie this back to accounts payable - the event that pays for the liability incurred by purchasing, which is for inventory required by manufacturing to meet demand. Sales generate this demand that creates the accounts receivables, which is turned into cash. And now we have come full circle and completed the discussion on the cash to cash cycle.Increasing the Velocity of Accounts Payable ProcessesYour accounts payable is a bit different than the other processes we have examined so far. The first three processes we looked at represented processes where the focus was on reducing the size of assets (inventory or accounts receivable) or expenses (marketing) and increasi • Tactics work • They can be being used on you, and can be used by you • Once they are recognised as tactics, their effects are reduced, or eliminated You may feel that there is no need in your particular case to negotiate or resort to tactics. in negotiation. This is a matter of personal choice. In general, tactics are used to gain a short-term advantage during the negotiation and are designed to lower your expectations of reaching a successful conclusion. There are many tactics available to negotiators. Here are some you may recognise. Pre-Conditioning: This can begin before you even get together, or start your negotiations with the other party. Let us take a sales example: You telephone for the appointment and the other side says, aggressively: “Don’t bother coming if you are going to tell me about price increases. You’ll be wasting your time and I will be forced to speak to your competitors”. When you do arrive you are kept waiting in reception for half an hour, without being told why. As you walk through the door into the other person’s office they indicate for you to sit down, but they don’t look up. Instead, they sit leafing through your competitor’s brochure, in silence, ignoring your efforts to make conversation. You are given an uncomfortable low chair to sit in that happens to be directly in line with the sun shining into the office. At this stage, how confident do you feel? The Monkey On The Back: Some negotiators have the irritating habit of handing their problems to you so that they become your problems. This is the “monkey on their back” that they want you to carry around for them. A classic example is the person who says, “I have only got ?10,000 in my budget”. This is often used tactically to force a price reduction. Here is what you can do. When one side says “I have only ?10,000 in budget”, look concerned and say something like: “That is a problem. As you are no doubt aware, the cost of our systems can be anything up to ?20,000 and I really want to help you choose the best system that meets your needs. Does that mean that if one of our systems has everything you are looking for, but costs ?20,000, you would rather I didn’t show it to you?” The “monkey” has been returned and they have to make a choice. If the objection is genuine and the budget figure is correct, you must try to look for an alternative that meets your needs as well as theirs. If they genuinely can only spend ?10,000 that is not a tactic but the truth. In dealing with tactics the first decision you must make is whether it is a tactic or a genuine situation. If it is genuine, you have a problem to solve, rather than a tactic to overcome. The Use Of Higher Authority: This can be a most effective way to reduce pressure in the negotiation by introducing an unseen third party and can also be effective in bringing the negotiation to a close. “I need to have this agreed by my Board of Directors.” “If they agree to the terms we have discussed, do we have a deal?” However, be careful to use this device sparingly so that the other side does not begin to feel you have no decision making authority yourself. One way of countering this tactic is to say before the bargaining begins: “If this proposal meets your needs, is there any reason you would not give me your decision today?” If the other side still wishes to resort to higher authority, appeal to their ego by saying: “Of course, they will go along with your recommendations, won’t they? Will you be recommending this proposal?” Nibbling: Negotiations can be a tiring process. As the point draws near when an agreement is likely, both sides exhibit a psychological need to reach agreement and get on with something else. You are very vulnerable as the other side reaches for their pen to sign the order form or contract, to concede items that don’t significantly affect the final outcome. “Oh, by the way, this does include free delivery, doesn’t it?” or “Oh, by the way, the price of the car does include a full tank of petrol?” Nibbles work best when they are small and asked for at the right psychological moment. Like peanuts, eat enough of them and they get fattening. Good negotiators will often keep back certain items on their want list until the very last minute when the other party is vulnerable. Watch out for this. The Good Guy And The Bad Guy: You may have come across this tactic before or else seen it used in films or on television. This is a tactic designed to soften you up in the negotiation. For example, you are negotiating the renewal of your service contract with the Buying Director and his Finance Director. You present your proposal and the Buying Director suddenly gets angry and walks out in disgust muttering to himself about how unfair you have been and how the relationship is well and truly over. You pick up your briefcase and are being shown the door when the Finance Director smiles at you sympathetically and says: “I’m terribly sorry about that. He is under a lot of pressure. I would like to help you renew your contract, but he really will not consider the price you have suggested. Why don’t I go and talk to him for you and see if we can agree a compromise? What is the bottom line on the contract? If you give me your very best price, I will see what I can do”. The best way of dealing with this tactic is to recognise the game that is being played and assess exactly what the quality of the relationship is. You may be able to say something like: “Come off it, you are using good guy, bad guy. You are a superb negotiator, but let’s sit down and discuss the proposal realistically”. If you don’t have this kind of relationship, stand firm and insist on dealing with the bad guy, or else bluff yourself and give a figure that is within your acceptable range of alternatives. One way of combining good guy, bad guy. with higher authority is by saying things like: “Well, I’d love to do a deal with you on that basis, but my manager refuses to let me agree terms of this nature without referring back and he refuses to talk to salespeople. Give me your best price and I will see what I can do” Body Language: It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party re 3 Simple Steps to Fantastic Testimonials be directly in line with the sun shining into the office. At this stage, how confident do you feel?What's the first thing you look for when buying a product or service online? Ok, after the price? ;-)That's right - testimonials! Rave reviews from other people who have used the product or service that you're considering investing in can make a huge difference in whether or not you take out your credit card, right?When potential clients or customers visit your website, they want to see the same thing. It makes them feel that much more comfortable that they're making a good choice in handing over their money to you. Make it easier for them to buy (and easier for you to make a sale) by including testimonials for every product or service you offer.But not just any nice words will do. You want your testimonials to be results-based so as to do the selling for you. Here's what I mean:1. Use the Before/After TemplateIdeally, your testimonials should tell a very short story about where your client or customer was at before they starting using your product or working with you, and then tells the great results they've gotten since.For example, one of my clients wrote this testimonial for my 21 Easy & Essential Steps to Online Success System:"Hi Alicia,I also wanted to chime in about how happy I am with your 21 Steps program.I have purchased several other marketing programs, and while t The Monkey On The Back: Some negotiators have the irritating habit of handing their problems to you so that they become your problems. This is the “monkey on their back” that they want you to carry around for them. A classic example is the person who says, “I have only got ?10,000 in my budget”. This is often used tactically to force a price reduction. Here is what you can do. When one side says “I have only ?10,000 in budget”, look concerned and say something like: “That is a problem. As you are no doubt aware, the cost of our systems can be anything up to ?20,000 and I really want to help you choose the best system that meets your needs. Does that mean that if one of our systems has everything you are looking for, but costs ?20,000, you would rather I didn’t show it to you?” The “monkey” has been returned and they have to make a choice. If the objection is genuine and the budget figure is correct, you must try to look for an alternative that meets your needs as well as theirs. If they genuinely can only spend ?10,000 that is not a tactic but the truth. In dealing with tactics the first decision you must make is whether it is a tactic or a genuine situation. If it is genuine, you have a problem to solve, rather than a tactic to overcome. The Use Of Higher Authority: This can be a most effective way to reduce pressure in the negotiation by introducing an unseen third party and can also be effective in bringing the negotiation to a close. “I need to have this agreed by my Board of Directors.” “If they agree to the terms we have discussed, do we have a deal?” However, be careful to use this device sparingly so that the other side does not begin to feel you have no decision making authority yourself. One way of countering this tactic is to say before the bargaining begins: “If this proposal meets your needs, is there any reason you would not give me your decision today?” If the other side still wishes to resort to higher authority, appeal to their ego by saying: “Of course, they will go along with your recommendations, won’t they? Will you be recommending this proposal?” Nibbling: Negotiations can be a tiring process. As the point draws near when an agreement is likely, both sides exhibit a psychological need to reach agreement and get on with something else. You are very vulnerable as the other side reaches for their pen to sign the order form or contract, to concede items that don’t significantly affect the final outcome. “Oh, by the way, this does include free delivery, doesn’t it?” or “Oh, by the way, the price of the car does include a full tank of petrol?” Nibbles work best when they are small and asked for at the right psychological moment. Like peanuts, eat enough of them and they get fattening. Good negotiators will often keep back certain items on their want list until the very last minute when the other party is vulnerable. Watch out for this. The Good Guy And The Bad Guy: You may have come across this tactic before or else seen it used in films or on television. This is a tactic designed to soften you up in the negotiation. For example, you are negotiating the renewal of your service contract with the Buying Director and his Finance Director. You present your proposal and the Buying Director suddenly gets angry and walks out in disgust muttering to himself about how unfair you have been and how the relationship is well and truly over. You pick up your briefcase and are being shown the door when the Finance Director smiles at you sympathetically and says: “I’m terribly sorry about that. He is under a lot of pressure. I would like to help you renew your contract, but he really will not consider the price you have suggested. Why don’t I go and talk to him for you and see if we can agree a compromise? What is the bottom line on the contract? If you give me your very best price, I will see what I can do”. The best way of dealing with this tactic is to recognise the game that is being played and assess exactly what the quality of the relationship is. You may be able to say something like: “Come off it, you are using good guy, bad guy. You are a superb negotiator, but let’s sit down and discuss the proposal realistically”. If you don’t have this kind of relationship, stand firm and insist on dealing with the bad guy, or else bluff yourself and give a figure that is within your acceptable range of alternatives. One way of combining good guy, bad guy. with higher authority is by saying things like: “Well, I’d love to do a deal with you on that basis, but my manager refuses to let me agree terms of this nature without referring back and he refuses to talk to salespeople. Give me your best price and I will see what I can do” Body Language: It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party r Gram Pocket Scales - Weighing in Big with Consumers oard of Directors.” “If they agree to the terms we have discussed, do we have a deal?”What’s no bigger than a flip phone comes in fashion colors and can weigh up to 50 grams with .01g accuracy? Don’t look now, but the traditional jeweler’s traveling scale is all fashioned out and style conscious. Pocket scales, used by jewelers, hunters and field investigators for dozens of uses, have taken the same route that turned cell phones into fashion accessories. You can now buy pocket scales that weigh less than a pound and are the size of a small flip phone – yet still promise to weigh substances with accuracy up to .01g – one hundredth of a gram. They come tricked out in camouflage, flames, translucent blue ice and hot baby doll pink. These are not your Uncle Jake’s pocket scales, son.There are more modern uses for pocket scales as well. Chemists and chefs find them handy for measuring minute, precise amounts of chemicals and ingredients, and according to at least one manufacturer, many law officers now carry a pocket scale with them for a quick preliminary reading on the amount of illegal substances found in searches and traffic stops.Some of the more unusual and notable features of particular models of pocket scales on the market now include:A Pocket Beam Balance ScaleOne of the most clever pocket scales on the market is American Weighs Twin Beam Pocket Balance. Priced as low as $9.95, it measures u However, be careful to use this device sparingly so that the other side does not begin to feel you have no decision making authority yourself. One way of countering this tactic is to say before the bargaining begins: “If this proposal meets your needs, is there any reason you would not give me your decision today?” If the other side still wishes to resort to higher authority, appeal to their ego by saying: “Of course, they will go along with your recommendations, won’t they? Will you be recommending this proposal?” Nibbling: Negotiations can be a tiring process. As the point draws near when an agreement is likely, both sides exhibit a psychological need to reach agreement and get on with something else. You are very vulnerable as the other side reaches for their pen to sign the order form or contract, to concede items that don’t significantly affect the final outcome. “Oh, by the way, this does include free delivery, doesn’t it?” or “Oh, by the way, the price of the car does include a full tank of petrol?” Nibbles work best when they are small and asked for at the right psychological moment. Like peanuts, eat enough of them and they get fattening. Good negotiators will often keep back certain items on their want list until the very last minute when the other party is vulnerable. Watch out for this. The Good Guy And The Bad Guy: You may have come across this tactic before or else seen it used in films or on television. This is a tactic designed to soften you up in the negotiation. For example, you are negotiating the renewal of your service contract with the Buying Director and his Finance Director. You present your proposal and the Buying Director suddenly gets angry and walks out in disgust muttering to himself about how unfair you have been and how the relationship is well and truly over. You pick up your briefcase and are being shown the door when the Finance Director smiles at you sympathetically and says: “I’m terribly sorry about that. He is under a lot of pressure. I would like to help you renew your contract, but he really will not consider the price you have suggested. Why don’t I go and talk to him for you and see if we can agree a compromise? What is the bottom line on the contract? If you give me your very best price, I will see what I can do”. The best way of dealing with this tactic is to recognise the game that is being played and assess exactly what the quality of the relationship is. You may be able to say something like: “Come off it, you are using good guy, bad guy. You are a superb negotiator, but let’s sit down and discuss the proposal realistically”. If you don’t have this kind of relationship, stand firm and insist on dealing with the bad guy, or else bluff yourself and give a figure that is within your acceptable range of alternatives. One way of combining good guy, bad guy. with higher authority is by saying things like: “Well, I’d love to do a deal with you on that basis, but my manager refuses to let me agree terms of this nature without referring back and he refuses to talk to salespeople. Give me your best price and I will see what I can do” Body Language: It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party r Small Business Budgeting - How to Balance Your Money /p>Balancing the budget in a small business is no easy feat. Depending on the type of business you have and the type of clients you service can make or break your business.Sales of products or services must be priced right to make a profit for your small business. You have to factor in your cost, time to produce, shipping and then multiply that by 100% (keystoning) to come up with a profit. This also will allow you to discount to close a sale if you need to.Offering terms to your clients is a nice gesture but it can put you out of business quickly. Unless you can afford to wait 60 days for your money, I would suggest you operate on a cash only basis. It's better to lose the sale than to agonize over trying to collect money to pay your expenses with excuses such as "I have to meet payroll first" or "the check is in the mail".For those clients that demand terms I would suggest you get a credit card to keep on file, so that if you get resistance in getting your money, you can collect immediately.Additionally, there are programs on the internet that allow you to even create a check. With these programs, your customer/client can fax a check and you can duplicate it for immediate deposit. You can also keep this information on file for future payments.In budgeting your small business, you should add up all of you For example, you are negotiating the renewal of your service contract with the Buying Director and his Finance Director. You present your proposal and the Buying Director suddenly gets angry and walks out in disgust muttering to himself about how unfair you have been and how the relationship is well and truly over. You pick up your briefcase and are being shown the door when the Finance Director smiles at you sympathetically and says: “I’m terribly sorry about that. He is under a lot of pressure. I would like to help you renew your contract, but he really will not consider the price you have suggested. Why don’t I go and talk to him for you and see if we can agree a compromise? What is the bottom line on the contract? If you give me your very best price, I will see what I can do”. The best way of dealing with this tactic is to recognise the game that is being played and assess exactly what the quality of the relationship is. You may be able to say something like: “Come off it, you are using good guy, bad guy. You are a superb negotiator, but let’s sit down and discuss the proposal realistically”. If you don’t have this kind of relationship, stand firm and insist on dealing with the bad guy, or else bluff yourself and give a figure that is within your acceptable range of alternatives. One way of combining good guy, bad guy. with higher authority is by saying things like: “Well, I’d love to do a deal with you on that basis, but my manager refuses to let me agree terms of this nature without referring back and he refuses to talk to salespeople. Give me your best price and I will see what I can do” Body Language: It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party r Computer Forensics Jobs dy Language:Computer forensics is a fast-growing career field, offering immense potential for jobs in law enforcement, military, intelligence agencies, corporations, and businesses. The job opportunities are skyrocketing, commensurate with the rapid spurt in computer crimes.Computer crimes, in the beginning, had only a sporadic occurrence. Now, it has become a fact of life that has to be dealt with by law enforcement agencies. As computer applications and the Internet have become inseparable parts of life, the instances of wrong-doing with the help of computers are the order of the day.For tackling crimes, the computers themselves have to be scanned thoroughly to determine whether they have been used for illegal or unauthorized activities or frauds.This can be done only by computer forensic experts who gain the tools through on-the-job experience, certification programs, and other qualifications.Computer forensic professionals are known by many titles, such as computer forensic investigators, digital media analysts, and digital forensics detectives. Each one describes the same career as it is concerned with the investigation of digital media.A computer forensic specialist earns salaries ranging from $85,000 to $120,000 per year, depending upon one’s skills and experience and the company and organizations he works fo It is important in negotiation to react verbally and visually when offers are made. You may have seen the more theatrical negotiators hang their heads in despair or accuse you of being unfair and souring a perfectly good relationship when you present your proposal. Human nature is such that we can believe and accept these outbursts against us and our negotiating position becomes weaker as a result. Ensure the next time you are in a negotiation that you react to the other party’s offer. If you show no reaction, they may be tempted to ask for more and more and you will lose the initiative in the negotiation. Also, it is almost certain that their opening offer is higher than the figure for which they are prepared to settle, so it is important that you clearly signal your unwillingness to accept the opening position. If you reach the point below which you will not go, it is important that you show this with your body language. News readers, when they have finished reading the news, have a habit of picking up their script and tidying up their papers. This tells the world that they have finished their task and are preparing to leave. Similarly, when you make your final offer, it can be very powerful to collect your papers together and indicate with your body that it really is your final offer. Put your pen away, sit back in your chair and remain silent. Look concerned and keep quiet. If your voice says final offer but your body is saying let’s keep talking, the other party will disregard what you say and keep negotiating. The Use Of Silence: During the negotiation, you may make a proposal and find the other party remains silent. This can be very difficult to handle and often signals disapproval to the inexperienced negotiator. Just as nature abhors a vacuum, so silence induces the need in people to talk. If you have a proposal to make, make it and ask the other side how he or she feels about it. Having asked the question, sit back and wait for the answer. Whatever you do; don’t change your offer as this could seriously weaken your position. The Vice: A common technique used by negotiators when presented with a proposal is to say: “You’ll have to do better than that.” The most powerful way of dealing with this is to ask them to be more specific. Whatever you do, don’t weaken your negotiating position in response to the vice by giving anything away, too easily. This will only encourage repeat behaviour. The Power Of Legitimacy: People believe what they see in writing. We all assume that if a thing is printed or written down, it is non-negotiable. This is what can make price lists so powerful. If you have to present a customer with a price increase or you wish to encourage an early order to beat a price increase, show something in writing such as an office memo from your boss announcing the increase. This will have a far greater impact than just saying your prices are about to go up. When presented with a price tag in a shop, ask to speak to the manager and make him an offer. You could be surprised at the results. And Finally -The Low Key Approach: Don’t appear too enthusiastic during negotiations. Over-enthusiasm can encourage skilled negotiators to review their strategy and demand more. If you are in a negotiation and the other side is not responding to your proposal, recognise this could be a tactic and avoid giving concessions just to cheer them up. Salespeople like to be liked and will often give money away in a negotiation, if the other side appears unhappy. For example, if you are buying a car avoid saying to the seller things like: “This is exactly what I’m looking for. I really like the alloy wheels”. Develop a low-key approach. Say things like: “Well, it may not be exactly what I’m looking for but I might be interested if the price is right”. Copyright © 2007 Jonathan Farrington. All rights reserved
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