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Digg it UP - Working Voices-Presentation Skills-Communication Skills-Interpersonal Skills
As a business owner, is your enterprise truly thriving, or are you feeling the pressure from your competitors who are breathing down your neck? If your business is not what you want it to be, what do you think is really going on? Being a business owner is probably one of the most challenging and rewarding aspects of life, and at this time of year, we all need a quick business reality check. This article will provide you with a quick assessment of the business behaviors which are contributing to your success or those which might be triggering failure. As you are reading each statement, perform a quick self assessment. Can you answer "yes" to each statement? If not, your business might be under fire, and it's time to turn it around.1) I know exactly why I'm in this business to begin with. Whether it's a sense of freedom that's driving you or a need to connect to your customers in a special way with what you have to offer, your business "why" needs to b
• Presenting
• Pitching Skills
• Body Language
• Anger Management
Leading a change programme is a risky business, for the leader and the lead. The law of unintended consequences applies in full as change involves people. People see the the starting and finishing points and the intention of change from their point of view and act accordingly.At a micro level, people have a unique ability when communicating to filter the inputs based on their environment, their mood, their upbringing and the degree of trust in which they hold the communicator. At a macro level this means that people as groups will understand change very differently to what was intended.At a simple level, the use of performance indicators often leads to unintended consequences. Calls centres are particularly adept at getting performance measures constructed precisely to have a deleterious effect on the business in which they operate.For example, call waiting time measures should encourage call centre consultants to ensure that "no one" h
Our USP is:
• our content (relevant, up-to-date, PRACTICAL)
• our style (high energy, high interactivity, FUN)
• our people (expert, experienced, EFFECTIVE).
Established in 1998, Working Voices delivers courses in the UK and abroad and engages a hand-picked team of trainers to meet the needs of a client list that includes some of the world’s most prestigious companies. You’ll learn more about our people in a moment too.
About our courses
If you’ve been on a course that was dull or uninformative; if delegates left it ill-equipped to put the fundamentals into practice from that moment forward – the “takeaways” as we call them – then the course was NOT one of ours. Groups, seminars, one-to-ones: here’s what we teach.
Presentation Skills
Presenting ourselves, our company, our case. It’s what we’re all doing all of the time. This comprehensive suite of courses is about doing these things properly and confidently – and getting the results we want.
• Presenting
• Pitching Skills
• Body Language
• Anger Management
•
So many new shopping malls and supermarkets are put up every year. Many more are already in business. These shopping malls and supermarkets compete with the same customers, and because there are so many establishments of their kind, these companies are making huge efforts and spending huge amounts of money in order to maintain their clients and attract a lot more.Let’s discuss tips on how to maximize your business potential.Establishments with big front windows should take advantage of this situation. They can place original and attraction-grabbing displays on them. They must put their newest, latest and most popular products in the front so that customers can see them easily. But do not put so much clutter on your front windows as it is unpleasant to look at. Your display area must generate visual excitement in your customers and draw their attention, not repel them. You can also add in sale announcements and new products available in
Our USP is:
• our content (relevant, up-to-date, PRACTICAL)
• our style (high energy, high interactivity, FUN)
• our people (expert, experienced, EFFECTIVE).
Established in 1998, Working Voices delivers courses in the UK and abroad and engages a hand-picked team of trainers to meet the needs of a client list that includes some of the world’s most prestigious companies. You’ll learn more about our people in a moment too.
About our courses
If you’ve been on a course that was dull or uninformative; if delegates left it ill-equipped to put the fundamentals into practice from that moment forward – the “takeaways” as we call them – then the course was NOT one of ours. Groups, seminars, one-to-ones: here’s what we teach.
Presentation Skills
Presenting ourselves, our company, our case. It’s what we’re all doing all of the time. This comprehensive suite of courses is about doing these things properly and confidently – and getting the results we want.
• Presenting
• Pitching Skills
• Body Language
• Anger Management
As a case study in public relations let me explain one way in which a mobile car wash company used the idea of a Neighborhood Watch Program to propel a new type of community policing concept and reap the rewards of company goodwill for their efforts.Why would a mobile car wash company care to choose a Mobile Neighborhood Watch Patrol as part of their public relations and community goodwill strategy? Well consider if you will how a mobile car wash franchise business works;The Car Wash Guys wash cars at offices and residences. One of the most common crimes is auto break-ins, making Car Wash Guys one of the best set of eyes around. Their car wash trucks are in and out of parking lots all the time. Their schedules are flexible to meet customer demand; it varies a little each day. Their trucks are bright yellow and attract attention.They are staffed with young men who are always looking for the next car to wash, scanning parking lots. Drivin
About our courses
If you’ve been on a course that was dull or uninformative; if delegates left it ill-equipped to put the fundamentals into practice from that moment forward – the “takeaways” as we call them – then the course was NOT one of ours. Groups, seminars, one-to-ones: here’s what we teach.
Presentation Skills
Presenting ourselves, our company, our case. It’s what we’re all doing all of the time. This comprehensive suite of courses is about doing these things properly and confidently – and getting the results we want.
• Presenting
• Pitching Skills
• Body Language
• Anger Management
You do your best to make sure your organization is operating as effectively as possible. But if your policies and procedures are incomplete, outdated, or inconsistent, then they are not driving the performance improvement they should. When employees try to use incomplete or undefined procedures, waste and costly errors soon follow.Case Study: Little Mistakes Add Up QuicklyWithout knowing it, employees at a local auto parts company were having a costly problem determining when to accept customer credit. The company actually had a detailed credit application procedure, including an exhaustive error correction routine, but the procedure had one fatal flaw: it was not properly indexed.Indexing Improves UsabilityWithout a way to readily locate and reference the applicable procedure in the operations manual, employees could not find it and were simply not using it at all, leading to an inconsistent process and wildly varying output. Po
Presentation Skills
Presenting ourselves, our company, our case. It’s what we’re all doing all of the time. This comprehensive suite of courses is about doing these things properly and confidently – and getting the results we want.
• Presenting
• Pitching Skills
• Body Language
• Anger Management
Deadlines are a part of business, particularly in the business of design. Clients often approach me in the 11th hour, expecting a miracle. The truth is, while accomplished designers can create extraordinary artwork in a shorten amount of time, it's more advantageous for business owners to afford the designer ample time to go through her/his creative process. Sure, I can pull some rabbits out of my hat and work some minor miracles, but you'll get some much more out of your investment if you allow ample time.Good design, like Rome, was never and shouldn't be created in a day. The amount of time needed by a designer to work through the creative process depends on a number of factors; some are more measurable than others. As a general rule, the more creative energy and thought that a project requires, the more time a designer needs to create a lasting, imaginative, and effectual piece of artwork. What this means is that your periodic web site
• Presenting
• Pitching Skills
• Body Language
• Anger Management
• Assertiveness Training
• Essential Communication Skills
Leadership Development
Working Voices’ leadership development programmes focus on your managers – the people who hold the key to making your business successful and profitable. Ours is a suite of UNIQUE and proven one-to-one coaching techniques and team-building exercises.
• One-to-one Leadership Programmes
• The Chi * of Success
• Leadership Unplugged
• Coach the Coach
( * The circulating life force whose existence and properties are the basis of much of Chinese philosophy and medicine.)
Voice Coaching
Your voice says masses about you, face-to-face, on the phone or by voicemail. It might say good humour, energy, gravitas. It might say dull, uninterested, impatient. And, of course, it might say nothing at all if it is unclear or unintelligible. These courses deal with all the pitfalls.
• The Perfect Voicemail
• Speaking English Clearly for Business
• Making The Most Of Your Voice
Writing Skills
Today’s business writers write for the screen – and good screen-writing requires a new set of
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