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Digg it UP - 7 Signs That It's Time to Fire a Client
I have talked about how to get donations and doing volunteer work. You are probably wondering what they have to do with gaining business relationships and giving you more business. Through service organizations you will gain recognition and stature, especially if you get really involved. These organizations also give you opportunities to meet people that you would not normally meet through your regular business channels. Even though most non-profits do not promote doing business with each other, it is certainly an off-shoot of membership. When I change cities, I often go to another Rotary Club to do a make-up meeting. It is here that I can find out more about the city and often someone knows people at the firm I will be visiting. I am always happy to get more information.If someone in my club knows a person in a company that I wish to approach, I feel comfortable in asking for
Customers. Clients. Patrons. These people are important to all kinds of businesses, but particularly businesses that are small. Without the investors or securities of some of the larger corporations, small businesses often rely solely on those whom they serve. This causes competition, as many small businesses find themselves fighting on separate sides in the crusade for the customer. With so many businesses offering similar services, there is little to distinguish one from the other.However, one thing that does offer distinction is the level of customer service and, more notably, the level of customer disservice.When I first started this article, I asked several people what kind of experiences they had had with poor customer service. Some of their experiences were extreme – with one instance where a photographer punched an unsatisfied customer – but most relayed occurre
What happens to your business when you keep clients that are PITA (I'll let you figure out that acronym) clients? All of your time and energy is drained in serving these clients, you lose any enthusiasm you ever had for your business, and you no longer have the time or desire to go out and market yourself and continue to fill your client roster. You become angry and resentful of the clients that are dragging you down and begin to question yourself about why you started a business in the first place.
Disengaging from a poor client choice can be painful, and often it's not easy. However, given the alternative, letting go of that client is a healthy route to follow. I found a great quote on the topic of "letting go" by author Benjamin Shield in his book, Handbook for the Soul: "Letting go is one of the most difficult challenges human beings ever face. I've always pictured letting go as transformation moving from a closed fist to an open hand. As we take an open-handed attitude toward life, we can be free of the self-made obstructions that litter our path. This process requires a willingness to s
Life in a cubicle can be boring at times. To liven the day up a little, here are a few ways to unwind and have a little fun with those everyday office supplies in your desk drawer. Yes, it's a little insane, but a little creativity never hurt anyone, and it's fun to boot.Wrapping PaperIs there a spur-of-the-moment party and you need to wrap a gift? Then, those big presentation paper pads in the conference room, a pack of colorful highlighter markers and a Sharpie marker are the perfect combination of supplies for making wrapping paper. A good, easy design is flower vines. Just draw one long line all over the page, put a few leaves here and there along it, and add a bunch of simple flowers. Go find some tape, and wrap your gift. Simple and easy.Homemade Greeting CardsFirst, get some paper out of the copy machine, letter size. Then, fold it in half, and deco
What happens to your business when you keep clients that are PITA (I'll let you figure out that acronym) clients? All of your time and energy is drained in serving these clients, you lose any enthusiasm you ever had for your business, and you no longer have the time or desire to go out and market yourself and continue to fill your client roster. You become angry and resentful of the clients that are dragging you down and begin to question yourself about why you started a business in the first place.
Disengaging from a poor client choice can be painful, and often it's not easy. However, given the alternative, letting go of that client is a healthy route to follow. I found a great quote on the topic of "letting go" by author Benjamin Shield in his book, Handbook for the Soul: "Letting go is one of the most difficult challenges human beings ever face. I've always pictured letting go as transformation moving from a closed fist to an open hand. As we take an open-handed attitude toward life, we can be free of the self-made obstructions that litter our path. This process requires a willingness to
Yearling bulls should be well grown but not too fat. The energy content of a ration should be reduced if bulls are getting too fat. Fat bulls may fatigue rapidly, contributing to fewer cows conceiving.For a yearling bull to be used successfully, he should have reached puberty 3 to 4 months before breeding time. The age of a bull at puberty depends on several interrelated factors, but size or weight and breed are probably the controlling factors.The production of semen by a young bull largely depends on his overall growth as well as the development of his testicles and other reproductive organs. The size of testicles and volume of semen produced are positively correlated.Research at Kansas State University has illustrated that young "gain-tested" bulls have normal fertility and libido when allowed to return gradually to moderate fleshiness and hearty physical
Disengaging from a poor client choice can be painful, and often it's not easy. However, given the alternative, letting go of that client is a healthy route to follow. I found a great quote on the topic of "letting go" by author Benjamin Shield in his book, Handbook for the Soul: "Letting go is one of the most difficult challenges human beings ever face. I've always pictured letting go as transformation moving from a closed fist to an open hand. As we take an open-handed attitude toward life, we can be free of the self-made obstructions that litter our path. This process requires a willingness to
What if we can wash equipment, buildings, sidewalks and reuse all the water over and over again? Why would we need to do this you ask? Well consider the muddy mess in Beijing after the mighty sand storm put a layer of sand everywhere and filled the skies making air-quality so bad no one could breath.Next consider that they had to seed clouds to get it to rain in order to clear the air. Next the ground is a muddy mess and must be power washed by thousands of pressure washers, water trucks and mobile units. But wait, we need to conserve the water too? Oh now you see the need for such a system? Well such systems capable of doing this do exist. For instance I have heard of run off water being used like this in the cleaning of Military Equipment, Trucks and Aircraft. For instance Kellogg, Brown and Root uses such a system in Kuwait to save the expensive water. I believe they are ei
Disengaging from a poor client choice can be painful, and often it's not easy. However, given the alternative, letting go of that client is a healthy route to follow. I found a great quote on the topic of "letting go" by author Benjamin Shield in his book, Handbook for the Soul: "Letting go is one of the most difficult challenges human beings ever face. I've always pictured letting go as transformation moving from a closed fist to an open hand. As we take an open-handed attitude toward life, we can be free of the self-made obstructions that litter our path. This process requires a willingness to
A business plan is your most important tool when going after financing -- private and government -- says James Byrne, Director of the Small Business Consumer Centre.Byrne offers these tips to make your business plan stand out from the crowd.1. The process is as important as the plan itself. Do it yourself, and you'll come away from the experience with a more in-depth, more organized and more crystal-clear vision of your business. If the investor sees that you've invested the time, energy and unified effort to develop your own business plan, you're already past the first hurdle. When you're done, you might consider a review by a consultant, who can give you a critique based on the investor's point of view.2. Hook them in the first two minutes. The person reading your plan is busy, confronted with dozens of plans each month. Make it look good, with a clean at
I can very much relate to this quote -- freeing yourself from a bad client choice does provide the pathway to follow your soul. Finding the perfect clients with whom you resonate will bring joy back into your life and business once again, thus putting you back in touch with your business and life vision and reconnecting to your soul. Life is too short to work with PITA clients. Check your client roster against these 7 signs -- is it time for you to shake out your client roster?
1. You dread every phone call from the client. If you're constantly ducking someone's call because you find it painful or exhausting to speak with them, or the conversation invariably makes you angry or resentful, it's time to take some action to remedy the situation. How much more would you enjoy your day-to-day client interactions if you looked forward to taking your client's calls?
2. The client nitpicks every single expense and insists that tasks should take anyone else as long to do. I've had clients who "knew" I was shortchanging them and insisted that what I was doing for them wouldn't take others in my field as long to complete, and I should adjust my bill accordin
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