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Digg it UP - The Death Of Traditional Selling
How to Write B2B Ads That Catch Customers bination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com).Are your business-to-business ads working for you? If they are not making sales, are they at least generating interest in your company? Are they making an impression on your potential customers by making you stand out in a crowd? If not, then you should take a look at this article and get those ads working hard for you.Don’t just fish for customers, catch them!1. ALWAYS include your company name in the first sentence, preferably as the first word. Don’t start out with ‘we’. And briefly state what you do right away. For example: “Solinc designs plastic injection molds.” You want them to know who you are right away. Also, many B2B sites don’t allow visitors to view the total ad without paying or registering. You want everybody to at least be able to search for you on the Internet. This can also help your ad to The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is ju 10 Steps to Success in Direct Marketing Far too many people waste time pursuing leads that refuse to pick up the phone or return calls. In your initial interactions, the prospect seemed 'hot' for your services. You did your song and dance. You sent literature. Now, nothing. The prospect has turned cold to all attempts to further the selling process.If you're looking for a lucrative homebased business, direct marketing may be just what you've been looking for -- offering you the possibilities of making your dreams come true.WHAT IS DIRECT MARKETING?Direct marketing is offering a product or service directly to the consumer via mail order, Internet sales, personal sales, etc., with no middleman involved. Many direct marketing companies are now being operated right out of the home. Home based business is the waive of the future and can offer you a wonderful opportunity to actually be able to compete with the large, well established companies with large bank accounts. That's what is so wonderful about the Internet. You don't have to have a large bank account to succeed. You just have to have a little "know how."* 10 Steps to insure your success Why? Because they suffer from an ailment more common than the common cold; salespressuritis. A sickening fear of being sold. There is a simple cure for this fatal ailment. Avoid selling in the first place. I don't mean to steer clear of all contact. I mean toss out the gimmicky, 1980s talk-your-head-off, push-for-a-close techniques the 'gurus' of the past preached. In corporate sales, gimmicky sales pitches DON'T WORK. If anyone buys they buy in spite of the gimmicks, not because of them. Gimmicky sales pitches don't work in big ticket sales situations either. There are two reasons why they never have worked and never will. Today's market is far too sophisticated. They've "seen it all" with respect to alternate choice closes, Ben Franklin close, and all the other stupid techniques that insult a buyer's intelligence. Second, fast-talking, outsmart-your-listener, old school techniques don't work if you're selling anything over a few hundred bucks. And lets face it, there's not an industry alive that will pay sales reps to make sales under $100 (except maybe MLM). So chances are what you're selling qualifies as a big ticket item. The key to sales success in today's corporate and big ticket markets is to talk less and listen more. Here's proof. In 1992 I came across a small case of sales training booklets that would change my selling career forever. The case was labeled, Xerox's Professional Selling Skills System III. The promises of the system seemed somewhat outrageous. And the sales model was unlike any sales system I had ever seen before then. But I reserved judgment and like Mikey... I tried it... I read every page of the system. I worked through the sample case studies and scenarios. I had no clue if my efforts would pay off or not. The results? My sales more than doubled. In fact, finally finding a selling "system" instead of winging the sales process made me the top salesperson in under 30 days at that company where I had previously been struggling just to keep my job. People with more experience than I had years on this planet were selling less than me. Pretty impressive stuff considering the month before I received a written warning of dismissal if my sales didn't turn around. And here, all of a sudden, I became number one on the totem pole. Sweet!! However, I DON'T recommend using the Xerox Selling System today. The Xerox sales model is a tedious process to use. Yes, it's more effective than "winging it". But the problems the system brings are many. The process is easily fouled if you forget one or more techniques or miss hearing your "cue" for what to say next. And worse, the Xerox selling model often causes objections where none existed before. How? By encouraging you to attempt to force replies from your listener, by requiring you to follow a bunch of predetermined hoops to get your listener to jump through (which they probably don't want to do) and by encouraging you to move them towards a close. People aren't stupid. They will notice your efforts to 'close' them even if your closing process is merely parroting back to them what they liked about your offer, then doing some lame alternate choice close. You just destroyed your credibility and created unnecessary resistance. That's why I decided to look for something that's just as effective but less mentally taxing -- for me and for the client. What I found isn't a single selling system. It's a combination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com). The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is jus Direct Mail Campaigns: 10 Rules to Creating Your Magnetic, Irresistible Order Form er will.The ‘Order Form’ is your response mechanism when you send a letter. It is the most important piece in your mailing package. It is the final ‘call to action’ your prospect will see.In many cases it can be a real stumbling block for someone and can often prevent a person from responding if it is too difficult to complete or doesn’t in any way confirm they are making the right decision.You need to create a ‘magnetic’ response form that your prospect cannot resist.Think of it as your 1-page advert for the offer in your sales letter.Make it attractive, easy to fill in and valuable looking. Confirm the main thrust of your offer and any bonuses and guarantees you have made in your letter.Keep these 10 Rules in mind when designing your magnetic response form Today's market is far too sophisticated. They've "seen it all" with respect to alternate choice closes, Ben Franklin close, and all the other stupid techniques that insult a buyer's intelligence. Second, fast-talking, outsmart-your-listener, old school techniques don't work if you're selling anything over a few hundred bucks. And lets face it, there's not an industry alive that will pay sales reps to make sales under $100 (except maybe MLM). So chances are what you're selling qualifies as a big ticket item. The key to sales success in today's corporate and big ticket markets is to talk less and listen more. Here's proof. In 1992 I came across a small case of sales training booklets that would change my selling career forever. The case was labeled, Xerox's Professional Selling Skills System III. The promises of the system seemed somewhat outrageous. And the sales model was unlike any sales system I had ever seen before then. But I reserved judgment and like Mikey... I tried it... I read every page of the system. I worked through the sample case studies and scenarios. I had no clue if my efforts would pay off or not. The results? My sales more than doubled. In fact, finally finding a selling "system" instead of winging the sales process made me the top salesperson in under 30 days at that company where I had previously been struggling just to keep my job. People with more experience than I had years on this planet were selling less than me. Pretty impressive stuff considering the month before I received a written warning of dismissal if my sales didn't turn around. And here, all of a sudden, I became number one on the totem pole. Sweet!! However, I DON'T recommend using the Xerox Selling System today. The Xerox sales model is a tedious process to use. Yes, it's more effective than "winging it". But the problems the system brings are many. The process is easily fouled if you forget one or more techniques or miss hearing your "cue" for what to say next. And worse, the Xerox selling model often causes objections where none existed before. How? By encouraging you to attempt to force replies from your listener, by requiring you to follow a bunch of predetermined hoops to get your listener to jump through (which they probably don't want to do) and by encouraging you to move them towards a close. People aren't stupid. They will notice your efforts to 'close' them even if your closing process is merely parroting back to them what they liked about your offer, then doing some lame alternate choice close. You just destroyed your credibility and created unnecessary resistance. That's why I decided to look for something that's just as effective but less mentally taxing -- for me and for the client. What I found isn't a single selling system. It's a combination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com). The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is ju Poor Performance - Your Options For Dealing With It Effectively een before then. But I reserved judgment and like Mikey... I tried it... I read every page of the system. I worked through the sample case studies and scenarios. I had no clue if my efforts would pay off or not.Poor performance is an issue that faces any manager from time to time. You can deal with it in several ways:• Put up with it (not to be recommended)• Re-brief or train to allow performance to improve.• Re-assign the person to another task that they can do.• Terminate employment.These options are linked. For example, you should only fire an under-performer having first explored the options of training or re-assignment. If having taken up these options there is no improvement, then more drastic action may be necessary and justified.Do not put off taking action because you worry about the reaction of others. Provided action is justified it will almost certainly be approved.Most team members hate passengers and are conscious that they and their colleagues have to make up the The results? My sales more than doubled. In fact, finally finding a selling "system" instead of winging the sales process made me the top salesperson in under 30 days at that company where I had previously been struggling just to keep my job. People with more experience than I had years on this planet were selling less than me. Pretty impressive stuff considering the month before I received a written warning of dismissal if my sales didn't turn around. And here, all of a sudden, I became number one on the totem pole. Sweet!! However, I DON'T recommend using the Xerox Selling System today. The Xerox sales model is a tedious process to use. Yes, it's more effective than "winging it". But the problems the system brings are many. The process is easily fouled if you forget one or more techniques or miss hearing your "cue" for what to say next. And worse, the Xerox selling model often causes objections where none existed before. How? By encouraging you to attempt to force replies from your listener, by requiring you to follow a bunch of predetermined hoops to get your listener to jump through (which they probably don't want to do) and by encouraging you to move them towards a close. People aren't stupid. They will notice your efforts to 'close' them even if your closing process is merely parroting back to them what they liked about your offer, then doing some lame alternate choice close. You just destroyed your credibility and created unnecessary resistance. That's why I decided to look for something that's just as effective but less mentally taxing -- for me and for the client. What I found isn't a single selling system. It's a combination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com). The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is ju Master Archival Data Storage brings are many.You’ve seen it. Management operating on data overloads; stacks of printed data falling off the desk, overflowing the file cabinets, and running down the stairs of the office data storage rooms. What to do with the data? Critical information is lost. Knowledge that could be of great help to the general population is unavailable, growing moldy and dusty on some executive’s desk waiting for approval. Or worse, created in mega bundles of bits and lost in compound directories with the wrong label, stored for infinity in a malfunctioning system of neglect.Retrieval of hard copy data is simple; have a file with each client’s name, and their data goes in that hard copy file. Although, it’s been known to loose a file now and then. The files kept online are occasionally misplaced in the system, and dysfunctionally deleted wit The process is easily fouled if you forget one or more techniques or miss hearing your "cue" for what to say next. And worse, the Xerox selling model often causes objections where none existed before. How? By encouraging you to attempt to force replies from your listener, by requiring you to follow a bunch of predetermined hoops to get your listener to jump through (which they probably don't want to do) and by encouraging you to move them towards a close. People aren't stupid. They will notice your efforts to 'close' them even if your closing process is merely parroting back to them what they liked about your offer, then doing some lame alternate choice close. You just destroyed your credibility and created unnecessary resistance. That's why I decided to look for something that's just as effective but less mentally taxing -- for me and for the client. What I found isn't a single selling system. It's a combination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com). The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is ju Quality Improvement is Free bination of two. Reverse Selling by Ari Galper (available at www.unlockthegame.com) and SPIN Selling by Neil Rackham (available through Amazon.com).The point of a quality improvement program should not only be to improve a product or the delivery of healthcare but it should also be to save time and money by reducing or eliminating waste or errors. For example, a doctor or nurse practitioner writes a prescription. We wouldn’t deliver some of the best quality pills along with a few randomly chosen pills and we wouldn’t completely incorrectly fill the prescription. To do either could create serious consequences. Rather, we want to only deliver the best quality. But there is another side to not achieving the best quality. If we incorrectly fill the prescription, even if there is no patient harm, there is waste. Once the error is found, the prescription must be refilled and paperwork redone. Wasted time and money for the healthcare provider!Quality projects buil The SPIN Selling model is easier to use than Xerox model because there are only four elements to focus on: situation, problem, implication, needs. This simplifies the needs-based selling model. To give an idea how simple it is, I use Microsoft One Note to separate each of the S.P.I.N. elements into four individual tabs. Basically each tab contains one or more questions to help me understand the client's interests and needs, and whether or not there's a match for what they want and what I do. This is NOT a collection of those lame sales closing gimmicks. SPIN Selling confirmed what I had discovered on my own... listening and asking sincere questions is far more effective than using lame brained canned sales pitches. Trying to push people to do stuff they don't want to do is just plain stupid. It doesn't work in professional selling environments and it's mentally draining on you and the person you're speaking with. As effective and simple as SPIN Selling is, it's isn't strong enough on its own for today's sophisticated market either. Just like the Xerox model, the SPIN Selling method has holes too. Reverse Selling plugs those holes. The underlying focus of Spin Selling is similar to that of the Xerox model: closing. "Sharpening Your Skills" (chapter 12 of SPIN Selling Fieldbook) with the aim of preparing a bunch of features and benefits in advance and then 'vomiting' that noise onto a client is a disaster for consultative selling. That type of selling is the main cause of unnecessary skepticism and objections in a sales call. Don't do it. Reverse Selling forces your attention away from closing and back where it belongs... determining if you and the client are a true match for each other or not. And if not you simply say so and thank them for their time. The focus is NOT closing. It's helping people. That's what's missing from the SPIN Selling and the Xerox model. That's why I recommend using Spin Selling for its structure: situation, problem, implication, needs. But for what to say or ask during a sales call, I merge the Reverse Selling "no sales pitch" approach into those four elements. I recommend you do it too. You'll eliminate all selling pressure from you and the person you're speaking with when you focus on their needs, instead of yours. And instead of reflecting an 'always be closing' mentality, your sincere concern and willingness to help will shine through. And you'll develop a selling structure that presents you as a concerned and competent professional. But best of all, by tossing out the archaic old school sales pitches you make it easy, even a joy for others to pick up the phone and talk with you.
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