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  • Digg it UP - Building Sales by Building Credibility

    Draw Customers In With Your Main Benefit
    A friend who owns a dry cleaning store once said to me, "I have five key benefits for customers. How should I show them in an ad?"My reply: "Figure out the single biggest benefit or the one that appeals to most of your customers, and lead with that. Then, once you have the reader's attention, you can mention the other four benefits."What’s true for a dry cleaner’s ad is true for marketing communications in general. E
    . Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help pro
    Beyond Repair: The Fixed-price Model
    Don't get me wrong. I certainly don't think the majority of vendors who use a fixed-price model are trying to rip you off. In fact, when I started my business that's the way we worked—which is why we have such great insight into the flaws in the system. But there needs to be a transparency to the work. You need to know exactly what you're getting, how long it takes, and how much it costs. You need to know that you're only paying f
    I was counseling with a client on building trust through his mailing. I suggested it's ten times more powerful to have his clients state his company's great assets rather than he claiming it himself. It's just more believable.

    When you're looking to buy on eBay, you'd want to check the seller's credentials. Does she have happy customers? Are there any complaints? What do they say about the way she conducts transactions?

    It's the same if you're a consultant, speaker, or coach wanting to charge higher fees. Nobody will want to pay you more unless they know you have satisfied customers.

    When a prospect scans your website, brochure, one-sheet, or direct mail campaign, there is one fail-safe method to establish instant rapport: testimonials.

    Why should they believe what you state in your mailing? How do they know you're for real? Who else has done business with you? All of these are concerns your prospects have.

    Your testimonials may mean the difference between more sales and leads, or them tossing out your message. That's why infomercials broadcast them every five minutes. Moneymaking websites usually have at least one page dedicated to them. And good sales letters include them in the mix.

    Which is why you need them in your marketing: to build trust and credibility, to dispel customer fear and anxiety, and to make lots of money.

    What to do first...

    1. Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help prod

    Six Steps to a Fulfilling Career
    Identify the talents and skills you enjoy using. Your ability to make a difference in the service of others will be evident when you do what you love and do best. Analyze past accomplishments to identify skills you enjoy using. What work would you be doing if money were not a concern?Recognize societal needs that you want to fill or problems you want to solve. Find a problem that others will pay you to solve, resolve, o
    e any complaints? What do they say about the way she conducts transactions?

    It's the same if you're a consultant, speaker, or coach wanting to charge higher fees. Nobody will want to pay you more unless they know you have satisfied customers.

    When a prospect scans your website, brochure, one-sheet, or direct mail campaign, there is one fail-safe method to establish instant rapport: testimonials.

    Why should they believe what you state in your mailing? How do they know you're for real? Who else has done business with you? All of these are concerns your prospects have.

    Your testimonials may mean the difference between more sales and leads, or them tossing out your message. That's why infomercials broadcast them every five minutes. Moneymaking websites usually have at least one page dedicated to them. And good sales letters include them in the mix.

    Which is why you need them in your marketing: to build trust and credibility, to dispel customer fear and anxiety, and to make lots of money.

    What to do first...

    1. Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help pro

    Learn Now or Pay Later, How to Know if Your Logo is Going to Be a Source of Joy or Pain
    You might just use your logo on your own computer in Microsoft Publisher, or you hired a designer to create your logo that will be deployed across your web site, apparel, brochures, banners, advertisements and more. In either case, I promise you that taking a moment to internalize this article before you really settle on a logo will save you loads of time, money aggravation in the long run.Knowing a little about log
    -safe method to establish instant rapport: testimonials.

    Why should they believe what you state in your mailing? How do they know you're for real? Who else has done business with you? All of these are concerns your prospects have.

    Your testimonials may mean the difference between more sales and leads, or them tossing out your message. That's why infomercials broadcast them every five minutes. Moneymaking websites usually have at least one page dedicated to them. And good sales letters include them in the mix.

    Which is why you need them in your marketing: to build trust and credibility, to dispel customer fear and anxiety, and to make lots of money.

    What to do first...

    1. Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help pro

    Amplifying Positive Deviance
    In our consulting we believe that we can and will find the solutions to business problems within the organization in which we work. Often we may need to bring in an outside ‘expert’ to show how others are doing work, but essentially companies have the solution at hand. It’s just not acted upon, for a variety of reasons!Have you ever heard of the approach or tool called Amplifying the Positive Deviant, which was created by J
    s why infomercials broadcast them every five minutes. Moneymaking websites usually have at least one page dedicated to them. And good sales letters include them in the mix.

    Which is why you need them in your marketing: to build trust and credibility, to dispel customer fear and anxiety, and to make lots of money.

    What to do first...

    1. Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help pro

    Junior Auditor Jobs – A Crash Course in Auditing
    By understanding the process that that an auditor goes through and why audits are carried out it is much easier to get the perfect job.Why Audit?Money Wastage – Believe it or not the vast majority of companies are wasting money needlessly, either because of problems they were unaware of or unsure how to deal with. The detailed process which an auditor goes through is able to uncover these problems an
    . Ask your clients or customers who have benefited from your product or service to give you a brief testimonial. Usually they're more than happy to help. But if they're stubborn, you may want to offer an ethical bribe by saying, "I'll take 15% off your next order," or "I'll include your name in a drawing for my $500 workshop." And if they need help producing one, you can write one and have them approve it.

    2. Make sure your testimonials are results oriented. Use specific numbers and amounts. For example, don't say, "I loved your tape album," or "Everyone thought you were a great speaker." These don't fly in this age of skepticism.

    To increase trust use, "Your advice made me $40,000 in new sales the first month. We're on target to gross over one million dollars in sales this year. Thanks for your direction."

    3. Use a real name and contact information from your client. Don't use initials. It just screams phony. Include a full name, title, brand name, company, city, state (and if applicable), a photo, and a website URL.

    4. Include a good mix of clients. Depending on your target market, using high-profile individuals exclusively may not be totally necessary. A testimony from a work-at-home mom in Kansas can sometimes win more favor from prospects than a stuffed shirt CEO from New York.

    5. And if you publish a website, a great credibility booster is using audio or video testimonials. Nothing is more powerful than actual clients edifying you or your products for the entire world to experience.

    Testimonials are one of the least expensive, most productive tools to add into your marketing arsenal. But most entrepreneurs and business owners either forget or include ineffective, watered-down statements. Or sometimes

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