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Digg it UP - Your Customer is Not a Statistic
Another title could well be : Reasons why the Law of Attraction doesn't work for you.You probably heard a lot about the Law of Attraction lately. Every one seems to be talking about it one way or the other. The universal Law of Attraction is simply another name for the Law of Belief, which is the Law of Life. In simple words, the Law of Attraction states that "whatever yo
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t t
Abraham Maslow’s article on the Hierarchy of Needs is a landmark for the disciplines of psychology and marketing. Small business owners have possibly heard of Maslow in their general reading, but we believe his insights into human nature are vital for any small business selling to human beings. This is the second of two articles on the subject.A brief recap of the 5 needs:
Have you ever been standing in a line, and when it comes to your turn to be waited on, the sales associate yells out “next?”
Just thinking about that scenario makes me cringe. It is hardly a way to build a relationship with your customer.
I have been working in sales for more than fifteen years, and I have literally had customers tell me that the most important thing to them is to be appreciated and not treated as a statistic.
Keep this in mind the next time you wait on a customer, instead of yelling “next,” you can politely say, “may I help you Ms. Jones.”
We all have our daily, weekly, and monthly goals that we must meet. And with this pressure applied to our daily work day, it is easy to lose sight of the fact that it is the customer who is the most important thing when it comes to our company’s existence. They are the backbone. Without customers, we cease to exist.
Here are a few tips to ensure that your customer is appreciated by you and your company, and not viewed as just another number in line.
1. Address Your Customer by Name
When addressing your customer, make sure you call them by name. This will put your relationship with your customer on a personal level, and customers like to know that they are remembered. It gives them a felling of importance with you, and your company.
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t tr
Every r?sum? you send, fax, or e- mail needs its own cover letter. Sending a r?sum? without a cover letter is like starting an interview without shaking hands. The best cover letters spark the employer’s interest and create an impression of competence.Cover letters are an opportunity to convey your focus and energy. Although you should feel free to consult references and mode
I have been working in sales for more than fifteen years, and I have literally had customers tell me that the most important thing to them is to be appreciated and not treated as a statistic.
Keep this in mind the next time you wait on a customer, instead of yelling “next,” you can politely say, “may I help you Ms. Jones.”
We all have our daily, weekly, and monthly goals that we must meet. And with this pressure applied to our daily work day, it is easy to lose sight of the fact that it is the customer who is the most important thing when it comes to our company’s existence. They are the backbone. Without customers, we cease to exist.
Here are a few tips to ensure that your customer is appreciated by you and your company, and not viewed as just another number in line.
1. Address Your Customer by Name
When addressing your customer, make sure you call them by name. This will put your relationship with your customer on a personal level, and customers like to know that they are remembered. It gives them a felling of importance with you, and your company.
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t t
If you’re searching for a proven method that leads to fast results, than this article is for you. Many times I come across loan officers who are either new in the industry and need to earn immediate income or who joined during the height of the refinance boom and now needs to build purchase business.Either way, this strategy I’ve tested with dozens of loan officers
We all have our daily, weekly, and monthly goals that we must meet. And with this pressure applied to our daily work day, it is easy to lose sight of the fact that it is the customer who is the most important thing when it comes to our company’s existence. They are the backbone. Without customers, we cease to exist.
Here are a few tips to ensure that your customer is appreciated by you and your company, and not viewed as just another number in line.
1. Address Your Customer by Name
When addressing your customer, make sure you call them by name. This will put your relationship with your customer on a personal level, and customers like to know that they are remembered. It gives them a felling of importance with you, and your company.
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t t
Whichever career you may be considering as a student, or that you might already be involved in, it is sure to be competitive. The level of competition will vary greatly at the entry stage; it is all a matter of supply and demand. If your desire is to be an astronaut or a veterinary surgeon, the competition to get those coveted places is enormous. If you have chosen nursing, then ent
Here are a few tips to ensure that your customer is appreciated by you and your company, and not viewed as just another number in line.
1. Address Your Customer by Name
When addressing your customer, make sure you call them by name. This will put your relationship with your customer on a personal level, and customers like to know that they are remembered. It gives them a felling of importance with you, and your company.
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t t
It is often difficult to manage to do marketing tasks when you have a busy business or professional practice. Here are 10 ideas each of which take 5 or 10 minutes and can be done between appointments or when you take a break from working on a large project.1. Call a former client to ask for referrals. Staying in touch with former clients can be a great way to get refe
2. Don’t Hurry Them Out the Door
The last thing the customer wants is to be hurried out the door. Remember. You are running a business, where people are your greatest asset. You are not on an assembly line manufacturing cars, so don’t treat your customer as though you are.
When you are finished with your customer’s transaction, ask if there is anything else you can do for them, or if they have any questions for you. You could even use this opportunity to ask if you could go over some of your companies products with them, which you feel could benefit them.
The last thing you want to do is get them in and get them out.
3. Discuss Non-Business Topics
There is more beneath the surface of your customers than just the business that they do with you. People love to talk about themselves, such as their family, their job’s, their pets, their hobbies, etc. So ask your customer about one of the topics mentioned above, I guarantee they will be delighted to tell you all about it.
This is also a great way to get to know your customer, and build a strong relationship with them.
A strong business relationship is a great opportunity to obtain all of your customer’s business as well as the business of all of their friends and relatives through referrals.
So remember, don’t treat your customer like a statistic, treat them as you would treat one of your friends.
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