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Digg it UP - Don't Answer Objections, Isolate Them!
How A Simple Change In Your Thinking Can Double Your Income! stand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?"I cannot stress enough, the power of your mind and how it affects your sales presentations. You will have heard over and over again about the power of a positive mental attitude. P.M.A. But a negative mental attitude is just as powerful if not more powerful than a positive m Now that you've isolated the objection you will see if Why This Car Is Smarter Than Most Customers! Most sales reps hate getting objections. Their hearts sink into their stomachs, their palms start to sweat, and they start wondering how they're going to pay the rent. Sound familiar?I’ll never forget taking my first test drive in a Mercedes.The salesman was related to dealership’s owner. And he was anything other than a chip off the old block.Papa was elegant and cultivated, and very much a gentleman, prone to understatement.The kid When sales reps ask me how they should handle objections, they are often surprised by my answer. I tell them they should never answer objections. When they look at me like I'm crazy, I explain: “Objections are often stalls or smokescreens hiding other objections that your prospect doesn't want to disclose. As soon as you begin answering objections, have you ever found that they have another and yet another?" “Oh, yeah,” they say. So here’s what you should do: Instead of answering an objection you must first isolate and question it. Let's take two of the most common ones – “Your price is too high," and “I need to speak with, talk to…" If your client says, “Your prices too high," you should respond with: “I can understand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?" Now that you've isolated the objection you will see if Sales Managers: When Should You Fire Your Best Salesperson? objections, they are often surprised by my answer. I tell them they should never answer objections. When they look at me like I'm crazy, I explain:There are just some topics that you shouldn’t bring up in polite company.I could name them, but I’d be out of line.Yet I can’t resist speaking about this one topic of special relevance to sales managers everywhere.When should you fire your BEST salespers “Objections are often stalls or smokescreens hiding other objections that your prospect doesn't want to disclose. As soon as you begin answering objections, have you ever found that they have another and yet another?" “Oh, yeah,” they say. So here’s what you should do: Instead of answering an objection you must first isolate and question it. Let's take two of the most common ones – “Your price is too high," and “I need to speak with, talk to…" If your client says, “Your prices too high," you should respond with: “I can understand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?" Now that you've isolated the objection you will see if Sending Money Abroad ospect doesn't want to disclose. As soon as you begin answering objections, have you ever found that they have another and yet another?"Boundaries have been broken and now within a few minutes you can send money abroad. Previously sending money abroad wasn’t so easy as anyone wishing to send money abroad had to undergo various formalities. Those formalities were very grueling and involved a lot of paperwork “Oh, yeah,” they say. So here’s what you should do: Instead of answering an objection you must first isolate and question it. Let's take two of the most common ones – “Your price is too high," and “I need to speak with, talk to…" If your client says, “Your prices too high," you should respond with: “I can understand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?" Now that you've isolated the objection you will see if Why Consider Online Job Sites? ou must first isolate and question it. Let's take two of the most common ones – “Your price is too high," and “I need to speak with, talk to…"Why should you consider using online job sites to help you to find a job? Shouldn’t you spend hours over the Sunday newspaper looking through the wanted ads? Today, in the busy and hectic lives that we live, searching for a new job or finding a great new position is no If your client says, “Your prices too high," you should respond with: “I can understand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?" Now that you've isolated the objection you will see if How to Motivate People in a Sales Incentive Program stand that, and let me ask you a question -- if this price was exactly what you were willing to pay, is this (your product/service, etc.) the solution you would go with today?"There are no rules, which dictate the number of different groups of people who can be included in any one incentive program. Each additional group requires its own special treatment.When the target group has been selected, you must:Keep participation simple Now that you've isolated the objection you will see if price really is the only objection. Any answer other than ‘yes’ and price isn't what is stopping your prospect form moving forward (which means you have more work to do to find out what is!) Same thing with the “I've got to speak to, talk this over with….” objection. You should say: “I can totally understand that, prospect’s name, and let me ask you -- if you did speak with _______ and they said whatever you thought was fine with them, would you go with this today?" Again, any answer other than ‘yes’ and that objection is just a stall. Answering it will get you nowhere. Do you see how this works? The whole point of questioning and isolating the objection first is to uncover what is really holding your prospect back. And until you find that out, there will be no deal. So stop answering objections and start isolating them. You will become a much stronger closer, and you'll begin making more sales.
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