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Digg it UP - Lessons from the Lemonade Stand
Starting Small Business Promotional Campaigns ging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him.So you’re starting a small business. You figured out what you wanted to sell or do and went out and got it all set up, had your DBA framed and on the wall and now all you need is for someone to buy your product or use your service. Right?How are you going to go about getting your public to know you even exist?Promote! Promote! Promote!Well that all sounds simple, but say you’re a financial specialist, a boat builder or llama farmer. Etiquette also developed as a topic. Child 1 practic How Nonprofit Organizations Can Raise Money Online with a Squidoo Lens Like every parent, I search for authentic ways to allow my kids to learn. Our most recent adventure has been a lemonade stand in the front driveway.Is your nonprofit organization doing fundraising online?If the answer is no, this is something that you should be looking into. There are many types of online fundraising methods, and a new and innovative way, is by creating a lens on the Squidoo.com website.Most internet marketers are aware of Squidoo.com and many are creating lenses on Squidoo as a way of building links and bringing visitors to their websites. However, o We started with ten glasses of lemonade, a plate of Rice Crispies squares and lots of enthusiasm. Child 1, (six years old) was keen and had no trouble marketing his wares. Child 2, (five years old), was quickly injured by a small rock on the concrete and soon retreated to the safety of her room. Lesson 1: Expect difficulty. Things will always go wrong. Be prepared to work hard and to do everything yourself to accomplish your goals. Ownership has benefits but also means personal sacrifice. “Would you like some lemonade?” Child 1 yelled gleefully to cars and pedestrians passing by on our relatively quiet street. Sometimes, they stopped and he made a sale. However, it took several attempts and lots of rejections, albeit polite ones. Lesson 2: Selling is challenging. Marketing a product requires great interpersonal ability and persuasion skills. It’s not easy and it requires a zen-like acceptance of rejection. As any successful sales representative will tell you, it’s important not to dwell on those who decline your offers. Child 1 remained resilient and positive in the face of adversity. In the 90 minutes of the stand’s operation on a sunny, Friday afternoon, he served about ten customers and made about $7.00. For ten glasses of lemonade and ten squares, each priced at $.20, this should have brought in $4.00. The total should have been even less considering Child 1 ate one of the squares and drank three glasses of lemonade. This leads us to the next lesson of small business. Lesson 3: You can get tips. Satisfied customers are frequently willing to pay more than the asking price. For good service, they will often give bonuses in the form of tips. The good will established in previous relationships will also pay dividends. Other customer service lessons also emerged in the course of this authentic learning activity. Lesson 4: Products have to be safe and politely served. In a lull, Child 1, who was lounging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him. Etiquette also developed as a topic. Child 1 practice Amateurs vs. Pros: The Difference That Counts ork hard and to do everything yourself to accomplish your goals. Ownership has benefits but also means personal sacrifice.Running a workshop is a solid lucrative business most speakers are taking advantage of these days. But when amateurs get involved, they tend to miss out on the many things that make the difference between a successful workshop and a flop. Here are a few things to think about that separate the amateurs from the pros.Of course, you are not really trying to be a pro. You are only trying to establish yourself as a competent person worthy of other p “Would you like some lemonade?” Child 1 yelled gleefully to cars and pedestrians passing by on our relatively quiet street. Sometimes, they stopped and he made a sale. However, it took several attempts and lots of rejections, albeit polite ones. Lesson 2: Selling is challenging. Marketing a product requires great interpersonal ability and persuasion skills. It’s not easy and it requires a zen-like acceptance of rejection. As any successful sales representative will tell you, it’s important not to dwell on those who decline your offers. Child 1 remained resilient and positive in the face of adversity. In the 90 minutes of the stand’s operation on a sunny, Friday afternoon, he served about ten customers and made about $7.00. For ten glasses of lemonade and ten squares, each priced at $.20, this should have brought in $4.00. The total should have been even less considering Child 1 ate one of the squares and drank three glasses of lemonade. This leads us to the next lesson of small business. Lesson 3: You can get tips. Satisfied customers are frequently willing to pay more than the asking price. For good service, they will often give bonuses in the form of tips. The good will established in previous relationships will also pay dividends. Other customer service lessons also emerged in the course of this authentic learning activity. Lesson 4: Products have to be safe and politely served. In a lull, Child 1, who was lounging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him. Etiquette also developed as a topic. Child 1 practic Trends in Networking ike acceptance of rejection. As any successful sales representative will tell you, it’s important not to dwell on those who decline your offers.In the early 1980’s, John Naisbitt wrote in Megatrends about the emerging importance of the networking process in society. Later, Tom Peters wrote in Thriving on Chaos that this “process can be systematized.”When you stop to think about it, these two statements weren’t made all that long ago. Networking and relationship marketing is a fairly new kid on the block. From the mid 80’s to the 90’s, systems and structures began to emerge that shifted Child 1 remained resilient and positive in the face of adversity. In the 90 minutes of the stand’s operation on a sunny, Friday afternoon, he served about ten customers and made about $7.00. For ten glasses of lemonade and ten squares, each priced at $.20, this should have brought in $4.00. The total should have been even less considering Child 1 ate one of the squares and drank three glasses of lemonade. This leads us to the next lesson of small business. Lesson 3: You can get tips. Satisfied customers are frequently willing to pay more than the asking price. For good service, they will often give bonuses in the form of tips. The good will established in previous relationships will also pay dividends. Other customer service lessons also emerged in the course of this authentic learning activity. Lesson 4: Products have to be safe and politely served. In a lull, Child 1, who was lounging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him. Etiquette also developed as a topic. Child 1 practic PR 2.0: Using the Latest Web Technologies as PR Tools glasses of lemonade. This leads us to the next lesson of small business.Unless you live under a rock, in the last few months, you’ve probably heard the words blogs, MySpace and Podcasts more times than you care to remember. Because some of these new Web tools have gained popularity so fast, lots of folks are jumping on the bandwagon, implementing them into both their personal and business lives without a solid strategy behind it. While there’s no harm done if you’re cruising MySpace for a date or blogging about t Lesson 3: You can get tips. Satisfied customers are frequently willing to pay more than the asking price. For good service, they will often give bonuses in the form of tips. The good will established in previous relationships will also pay dividends. Other customer service lessons also emerged in the course of this authentic learning activity. Lesson 4: Products have to be safe and politely served. In a lull, Child 1, who was lounging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him. Etiquette also developed as a topic. Child 1 practic A Look at Brochure Printing Services ging in at the lemonade stand in bare feet, became interested in playing with his toes. This was how he killed time in between customers. However, this activity also provided a teachable moment. We talked about public health issues, such as any germs that could get into the food and make people sick. Because of the unappetizing nature of his amusement, we also discussed the importance of allowing customers to select their own squares and lemonade, without any contact by him.A brochure can be a wonderful promotional tool for a wide range of professionals, but getting them set up can be daunting. There are many brochure-printing services available that cater to both the amateur and professional. You can find them in a number of ways, including the phone book, the Internet, graphic design and advertising journals, or word of mouth.Some companies will provide typesetting, design, color separations (four-color process), Etiquette also developed as a topic. Child 1 practiced courteous treatment of customers in the form of thanking them for patronage and encouraging them to have a pleasant day. The evening after the lemonade stand experience, Child 1 discussed how he would spend his ample earnings. Dad, the family pragmatist, had an excellent idea. Lesson 5: Re-invest in the business. In this case, Child 1 paid $.38 for another pack of powdered lemonade and $.07 each for three disposable plastic glasses. He has temporarily warehoused these to use these for a subsequent lemonade stand on another sunny afternoon. I’m confident that the lessons of the lemonade stand don’t end here. A competing stand from another neighborhood child, for instance, would offer additional lessons. As an observer and facilitator at the stand, however, I’m amazed at the strength of this activity for learning potential. Lessons from the lemonade stand are as memorable and appealing as a frosty glass of lemonade on a hot, sunny day.
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