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    Jack Welch--Success Is Getting Back Up on the Horse
    A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity.Some of the things he said about who they hire and what they are looking for in managers sort of hit home with what I am telling clients, and what I am telling my teen leadership group (our Rising Stars program).The Best Managers Aren't Perfect But They Keep Getting Back on the HorseJack Welch--"We look for people that are not perfect. People that have made mistakes, but know how to quickly get back up on the horse when they've been thrown off, and those that turn the loss around into a win. It isn't about never making mistakes, it's about getting back up and moving forward toward the results. If someone has never experienced falling off and shown their ability to get back up they might not be the managers we want.""Leadership is about results, not experience, not education, or any of the other things that everyone claims is leadership. It's about Being able to consistantly deliver results, Being able to recover from falling o
    that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in th

    Launching your Business with a Chamber of Commerce
    Why are Chambers a good launching pad?Chambers provide you with more ways to get to know the business community than most organizations. I was once elected President of a Chamber and the Board strived to get businesses involved with each other. One of the mandates was to make sure that we had opportunities for networking and socializing both between members and with other Chambers. We often put on professional development talks. A good example of how a Chamber helps the business community is through it's involvement with the city in which it resides. The Chamber gives you a voice in the community and further aids you by allowing you to advertise in its publications.Many people have told me that their Chamber is useless because the businesses that belong to it are too small. This may be true in some respects, but Chambers also have large corporations as members, and this is especially important if they are involved in the community. For example, the Chamber in San Ramon, California, counts Chevron Texaco as a member, and they are deeply involved in the community. The Chamber r
    You may be in Mail Order, Direct Mail, or you may be a local merchant with 150 employees; whichever, however or whatever---you've got to know how to keep your business alive during economic recessions. Anytime the cash flow in a business, large or small, starts to tighten up, the money management of that business has to be run as a "tight ship."

    Some of the things you can and should do include protecting yourself from expenditures made on sudden impulse. We've all bought merchandise or services we really didn't need simply because we were in the mood, or perhaps in response to the flamboyancy of the advertising or the persuasiveness of the salesperson. Then we sort of "wake up" a couple of days later and find that we've committed hundreds of dollars of business funds for an item or service that's not essential to the success of our own business, when really pressing items had been waiting for those dollars.

    If you are incorporated, you can eliminate these "impulse purchases" by including in your by-laws a clause that states: "All purchasing decisions over (a certain amount) are contingent upon approval by the board of directors." This will force you to consider any "impulse purchases" of considerable cost, and may even be a reminder in the case of smaller purchases.

    If your business is a partnership, you can state, when faced with a buying decision, that all purchases are contingent upon the approval of a third party. In reality, the third party can be your partner, one of your department heads, or even one of your suppliers.

    If your business is a sole proprietorship, you don't have much to worry about really, because as an individual you have three days to think about your purchase, and then to nullify that purchase if you think you don't really need it or can't afford it.

    While you may think you cannot afford it, be sure that you don't "short-change" yourself on professional services. This would apply especially during a time of emergency. Anytime you commit yourself and move ahead without completely investigating all the angles, and preparing yourself for all the contingencies that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in the

    3 Mistakes Most Business Owners Make
    Thinking They Can Manage TimeYou can not manage time, you can only manage yourself around time by changing your mindset and habits. You can not add more time to your day nor stop the unending movement of time, you must manage yourself first by planning, having clear goals, taking daily actions steps and make a commitment to be conscious of your time daily. Keeping a Traditional Rigid ScheduleYou do not have to follow the traditional 9 to 5 schedule, work at your highest peak performance to reach your highest productivity. Be flexible. You didn’t go into business for yourself to work harder and longer as you did for your previous employer, “work smarter not harder.” Make time for yourself, block it on your calendar, take a brisk walk, get a pedicure, take a power nap, just do something to allow your creative energies to flow. No Written Job Description or Mission StatementDo you have a written job description? Do you know your core functions and work objectives? Even as a solo-entrepreneur, there is a need for a written job desc
    because we were in the mood, or perhaps in response to the flamboyancy of the advertising or the persuasiveness of the salesperson. Then we sort of "wake up" a couple of days later and find that we've committed hundreds of dollars of business funds for an item or service that's not essential to the success of our own business, when really pressing items had been waiting for those dollars.

    If you are incorporated, you can eliminate these "impulse purchases" by including in your by-laws a clause that states: "All purchasing decisions over (a certain amount) are contingent upon approval by the board of directors." This will force you to consider any "impulse purchases" of considerable cost, and may even be a reminder in the case of smaller purchases.

    If your business is a partnership, you can state, when faced with a buying decision, that all purchases are contingent upon the approval of a third party. In reality, the third party can be your partner, one of your department heads, or even one of your suppliers.

    If your business is a sole proprietorship, you don't have much to worry about really, because as an individual you have three days to think about your purchase, and then to nullify that purchase if you think you don't really need it or can't afford it.

    While you may think you cannot afford it, be sure that you don't "short-change" yourself on professional services. This would apply especially during a time of emergency. Anytime you commit yourself and move ahead without completely investigating all the angles, and preparing yourself for all the contingencies that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in th

    Five Business Networking Rules - Avoid the Kiss of Death
    Why do some people ruin a perfectly good business networking opportunity by exhibiting “foot-in-mouth syndrome”? They risk alienation of the very people they paid good money to meet by behaving in a manner that makes them seem unprofessional.There are many good, informative articles about the basics of networking, how to prepare, what to say and whom to look for. This article will look beyond the “how to” aspects and focus on “what NOT to do” when participating in business networking functions.5 Business Networking Rules -- What NOT to do:1. Monopolize one person with your very specific questions, problems or opinions.2. Expect free professional advice.3. Correct, admonish, belittle, or otherwise denigrate another person either in-person or in absentia.4. Badger anyone into scheduling a meeting.5. Donate a “door prize” for the purpose of getting a captive audience for a sales presentation.Now that you know what not to do, what are the corrections, what is it that you want to do instead? Here are a few solutions:1. Monop
    cisions over (a certain amount) are contingent upon approval by the board of directors." This will force you to consider any "impulse purchases" of considerable cost, and may even be a reminder in the case of smaller purchases.

    If your business is a partnership, you can state, when faced with a buying decision, that all purchases are contingent upon the approval of a third party. In reality, the third party can be your partner, one of your department heads, or even one of your suppliers.

    If your business is a sole proprietorship, you don't have much to worry about really, because as an individual you have three days to think about your purchase, and then to nullify that purchase if you think you don't really need it or can't afford it.

    While you may think you cannot afford it, be sure that you don't "short-change" yourself on professional services. This would apply especially during a time of emergency. Anytime you commit yourself and move ahead without completely investigating all the angles, and preparing yourself for all the contingencies that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in th

    How to Respond to Customer Complaints
    If you are in business, you will eventually offend a customer, or at least fail to meet the customer's expectations. Now that the damage is done, what is the most effective way to deal with the complaint and keep the customer?Step 1. Identify with the customer. Never take a customer complaint lightly. Rather, do your homework and make sure that the customer understands that you genuinely care and that you want to do the right thing. Doing the right thing, however, doesn't always mean giving customers what they want; it means making sure you do your best to get both sides of the story and respond appropriately.One of the best ways to identify with a customer is to ask yourself, "If this had happened to me, how would I feel? What would I think the right thing to do would be?" If you're truthful with your answers, and you respond accordingly, the odds improve that your customer will also.Step 2: Acknowledge the customer's point of view. Never tell a customer that he or she is wrong, but always respond in such a way that the customer knows that you understand where he or s
    etorship, you don't have much to worry about really, because as an individual you have three days to think about your purchase, and then to nullify that purchase if you think you don't really need it or can't afford it.

    While you may think you cannot afford it, be sure that you don't "short-change" yourself on professional services. This would apply especially during a time of emergency. Anytime you commit yourself and move ahead without completely investigating all the angles, and preparing yourself for all the contingencies that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in th

    Ten Steps to Early Career Success
    You will soon graduate and begin your professional career. Naturally, you want to experience career success and fulfillment. What follows are ten steps which will help you get your career off to a great start. These strategies and principles will also help you to be successful throughout your career and to make a significant contribution.1. Know your talents and skills.You will be most effective in a career which uses your best and most enjoyable abilities. How can you discover your talents and skills? Look for them in your favorite achievements, no matter how small the accomplishments.You can also find clues to your talents by analyzing things you love to do, love to learn, and even love to talk about. Consider favorite aspects of past jobs, internships, and volunteer work. If you enjoyed an aspect of a job, it is likely that you were using your favorite talents and skills.Look at activities you love so much that time quickly slips away. Some of your talents were probably involved in those activities. Is there anything you’ve done in school, leisure, o
    that may arise, you're skating on thin ice. Regardless of the costs involved, it always pays off in the long run to seek out the advice of experienced professionals before embarking on a plan that could ruin you.

    As an example, an experienced business consultant can fill you in on the 1244 stock advantages. Getting eligibility for the 1244 stock category is a very simple process, but one with tremendous benefits to your business.

    The 1244 stock encourages investors to put equity capital into your business because in the event of a loss, amounts up to the entire sum of the investment can be written off in the current year. Without the "1244" classification, any losses would have to be spread over several years, and this, of course, would greatly lessen the attractiveness of your company's stock. Any business owner who has not filed the 1244 corporation has in effect cut himself off from 90 percent of his prospective investors.

    Particularly when sales are down, you must be "hard-nosed" with people trying to sell you luxuries for your business. When business is booming, you undoubtedly will allow sales people to show you new models of equipment or a new line of supplies; but when your business is down, skip the entertaining frills and concentrate on the basics. Great care must be taken however, to maintain courtesy and allow these sellers to consider you a friend and call back at another time.

    Your company's books should reflect your way of thinking, and whoever maintains them should generate information according to your policies. Thus, you should hire an outside accountant or accounting firm to figure your return on your investment, as well as the turnover on your accounts receivable and inventory. Such an audit or survey should focus in depth on any or every item within the financial statement that merits special attention. in this way, you'll probably uncover any potential financial problems before they become readily apparent, and certainly before they could get out of hand.

    Many small companies set up advisory boards of outside professional people. These are sometimes known as power Circles, and once in place, the business always benefits, especially in times of short operating capital. Such an advisory board or power circle should include an attorney, a certified public accountant, civic club leaders, owners or managers of businesses similar to yours, and retired executives. Setting up such an advisory board of directors is really quite easy, because most people you ask will be honored to serve.

    Once your board is set up, you should meet once a month and present material for review. Each meeting sh

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