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Digg it UP - Strategic Planning - What Does Your Company Mean?
Affiliate Marketing for Profit - Part 1 ied). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning.Okay, you’ve decided that you’d like to join the growing group of individuals who’ve opened their own home business. It’s a great decision and I’m certain that you will soon see why so many people have decided to follow the same path. However, you’re probably wondering to yourself what type of business you should start. One great way to get started without a large initial investment is through affiliate marketing.I’m very familiar with the affiliate marketing aspect of home business because this is the area that I specialize in. Affiliate marketing is nice because you do not actually have to handle any physical products. Your main goal is to act as an advertiser for a particular company or for a general group of products. You will want to direct people to your website so that they may purchase products or services. You will then be paid a percentage or fixed amount for your assistance to the sponsoring company. For instance, one of the websites I run is devoted to the acquisition of new insurance clients. I am paid a small amount by the insurance companies when a potential client submits their information for a quote. However, if that same individual purchases a policy, I receive a portion of that purchase as well. Affiliate marketing typically works best if you have your own website but it can be done by placing ads and referring people through PPC programs.I suggest that you first choose 4 or 5 subjects that you enjoy and consider designing a website devoted to these interests. Once you’ve picked your main subject, start making a list of all the products that are associated. For instance, I choose “insurance” as a main topic and this led me to dozens of potential sub-topics. You can find affiliate programs devoted to health insurance, auto insurance, boat insurance, long-term care insurance, This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In mar Lead Gathering at Trade Shows Last week I had an interesting discussion with a director of Mary Kay, one of the most successful companies in the cosmetics industry. She wanted to know why it would be important for her sales reps to understand strategy.The primary reason to exhibit in a trade show is to generate sales leads or contacts for your company. So why is it that the majority of trade show exhibitors say that lead gathering and follow up is the biggest area of improvement needed? The reasons can vary greatly depending on the organizations; however some good up-front planning for both lead generation and follow-up will help alleviate many of the problems that organizations face in making trade show exhibiting successful.Lead Generation PlanningThe key to obtaining leads that can be turned into sales calls (and subsequently sales) starts with a good Lead Retrieval System. Most trade shows make good lead retrieval systems available to exhibitors at a very reasonable rate. These systems generally scan an attendee's badge or card, log the information into a database, and print a hard copy. What they do not do, however, is electronically log additional information that your booth staff may gain in a conversation. So how do you make it worthwhile? A good way to make the electronic information valuable is to review the hard copy printout while your visitor is in the booth, and use it to make any notes about your conversation that will be helpful in the follow-up phase. Be sure to write legibly…back at the office you may not remember your conversation!Another way to obtain contact names and numbers is the "fish bowl" approach. And although this provides quantity in leads, it does not provide quality. Sales people have little motivation to follow-up on these leads, as they do not contain details about the prospect or needs.Tips on Obtaining High-Quality Leads1.Have your booth staff (which is often your sales team) review the list of registered attendees. If there are current clients or prospects on the list, set up Classically, we've just asked sales reps to sell, and nothing else. The ideal salesperson was someone who could sell ice to Eskimos, a kind of glorified snake-oil salesman in a plaid jacket. This approach has done one big thing for American business: it has taught us to expect lies and misdirection from salespeople. Long-term success cannot, however, depend upon this kind of "burn the bridges" mentality. With a "scorched earth" sales strategy, you can maximize your sales in the short run, but there will be no second sale. As the cost of sales has risen, the need for customer retention has made that second sale a mandatory prerequisite for profitability. The best way to get at the second sale - or better yet, having a customer for life - is (and this is not rocket science) to sell the customer what the customer wants to buy. The rocket science comes in when you try to figure out exactly what it is the customer wants to buy. Strategy guru Peter Drucker said it best: "The customer rarely thinks he is buying what you think you are selling". In other words, you are all wrapped up in your company while your customer is all wrapped up in his life, and the amazing thing is that you manage to get any sales at all! My response to the Mary Kay director was along those lines. I asked "When customers buy from you, what are they getting?", to which she replied "Makeup...no, wait, they are buying beauty." She was on the right track, but we took it a step farther. Beauty, of course, is in the eye of the beholder, so you can't really sell it (and you'd have a lot of returns if you tried). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning. This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In mark Creating a Vision for Your Business or American business: it has taught us to expect lies and misdirection from salespeople. Long-term success cannot, however, depend upon this kind of "burn the bridges" mentality. With a "scorched earth" sales strategy, you can maximize your sales in the short run, but there will be no second sale. As the cost of sales has risen, the need for customer retention has made that second sale a mandatory prerequisite for profitability.Where is your business going? You must begin a business with the end in mind. In order to get from point A to point B, must know where both of those points are. If you don’t define the end goal, you have very little hope of ever getting there. Strategy is about planning and defining the straight line between those two points. Rather than taking the scenic route, a good strategy gets you from where you are to where you want to go in the most efficient way possible. You can’t draw that straight line if you haven’t figured out where and what point B is. I find a lot of entrepreneurs try to skip ahead and do marketing for their business before they have defined where their desired end point is. This is impractical and more importantly a mistake that can doom your business’ potential. There are plenty of marketing methods you can utilize. Sure marketing is an important business strategy but what you say, how you say it, and who you say it to, all depend on clearly defining your point B. You can spend your money and your efforts on marketing all day long, but if you don’t know what the goal of these efforts is then that spend can be largely waste. And small businesses do not have room for waste. So what is your vision? Create a clear picture in your mind. You can not acquire what you cannot see. That is why visualization techniques are so effective. Follow our vision formula and your business is sure to flourish.Create your business vision. There first step in creating your business vision is to clearly define what that future looks like. You do this by traveling forward in time to point B and then looking back on what has transpired to get you there. It is important to write this out, not just think it, to further solidify it in your subconscious mind. This should be in paragraph format and include The best way to get at the second sale - or better yet, having a customer for life - is (and this is not rocket science) to sell the customer what the customer wants to buy. The rocket science comes in when you try to figure out exactly what it is the customer wants to buy. Strategy guru Peter Drucker said it best: "The customer rarely thinks he is buying what you think you are selling". In other words, you are all wrapped up in your company while your customer is all wrapped up in his life, and the amazing thing is that you manage to get any sales at all! My response to the Mary Kay director was along those lines. I asked "When customers buy from you, what are they getting?", to which she replied "Makeup...no, wait, they are buying beauty." She was on the right track, but we took it a step farther. Beauty, of course, is in the eye of the beholder, so you can't really sell it (and you'd have a lot of returns if you tried). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning. This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In mar Training / Presentations: Training Adults, Not Teaching Children at the second sale - or better yet, having a customer for life - is (and this is not rocket science) to sell the customer what the customer wants to buy. The rocket science comes in when you try to figure out exactly what it is the customer wants to buy. Strategy guru Peter Drucker said it best: "The customer rarely thinks he is buying what you think you are selling". In other words, you are all wrapped up in your company while your customer is all wrapped up in his life, and the amazing thing is that you manage to get any sales at all!Adults are vulnerable to personal and professional embarrassment from poor performance in the training program. Poor performance in the classroom may become the basis for personnel decisions by supervisors or the source of ridicule by peers. Economic benefits or promotion may be associated with the training program, creating a feeling of pressure to succeed. The way you handle these fears will largely determine the effectiveness and usefulness of your training program. To fail to recognize that adults have legitimate fears, or to treat them as children, is to guarantee failure.Because adults tend to be more critical than children and are used to having more control of their environments than children, it is particularly important to provide learning environments that are comfortable both physically and psychologically. Each adult has a unique expectation of the course. Trainers must allow students to clarify and articulate these expectations before getting into the content. New knowledge and information must be integrated with adults’ previous knowledge. This requires active learner participation, a supportive atmosphere, and freedom of expression. Adults take errors personally, and are more likely than children to let them affect their self-esteem. Therefore, they tend to use tried and true solutions and to be unwilling to take risks. Trainers should design risks which feel safe and calculated.Training that is in conflict with the basic values of an adult is unlikely to be effective. The trainer must be very conscious of the values of the people in a training program and structure the material so that these basic values are not threatened. However, the concepts presented in the course should also be explained from another perspective to give trainees a broader understanding. This quote by Edward Lindeman s My response to the Mary Kay director was along those lines. I asked "When customers buy from you, what are they getting?", to which she replied "Makeup...no, wait, they are buying beauty." She was on the right track, but we took it a step farther. Beauty, of course, is in the eye of the beholder, so you can't really sell it (and you'd have a lot of returns if you tried). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning. This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In mar Seven Common Marketing Problems Solved by Marketing Operations ed up in his life, and the amazing thing is that you manage to get any sales at all!Corporate marketing groups - especially bandwidth-challenged small-to-mid-sized departments - can be so focused on tactics and fire fighting that they jeopardize their marketing investment. There is a tendency to overreact to events, to tackle symptoms rather than underlying fundamental problems and to jump at the opportunity to please the boss. Many times, this kind of tactical knee jerking may be fatal.Without great marketing, companies won't flourish, especially those in highly competitive markets. Yet the chaotic nature of emerging or dynamic growth companies and the tendency to place the marketing burden on too few individuals is a setup for failure. Promising companies may be left in the dust, or at least handicapped at the starting gate.Marketing Operations is emerging as an important discipline for improving performance and measuring ROI in admired technology companies (like Intel, IBM and Amazon) who have refined and fine-tuned their marketing organization with an operational focus. Given the demands that these organizations face today, an innovative approach is central to solving critical issues like results measurement, bandwidth constraints and creativity limitations, and building value-added outsourced supplier relationships and effectively managing budget. Many of the best practices, efficient processes and systems approach from large company Marketing Operations can and should be applied by emerging companies that are serious about their marketing investment. Here's why:PROBLEM #1Ill-defined metricsToday, more than ever, corporate marketing departments need to justify their existence. The need to measure results is unavoidable. However, the instincts and skills that make an outbound marketing practitioner great-action-orientation, verbal an My response to the Mary Kay director was along those lines. I asked "When customers buy from you, what are they getting?", to which she replied "Makeup...no, wait, they are buying beauty." She was on the right track, but we took it a step farther. Beauty, of course, is in the eye of the beholder, so you can't really sell it (and you'd have a lot of returns if you tried). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning. This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In mar Sales Receipt - Printing the Full Credit Card Number is Against the 2003 Law ied). You can, however, sell certain aspects of cosmetic performance. Some people buy cosmetics that promise to make them look more professional. Others want to attract a mate. And teenagers want to look cool and trendy. Those are things Mary Kay can sell - but each has a very different meaning.My local Sears store may get sued one of these days because it is still printing the full credit card numbers on their sales receipts.According to the U.S. Fair and Accurate Credit Transactions Act of 2003, which went into effect on December 4, 2006, the retailers are not allowed to print their customers' full credit card numbers on the sale receipts in an effort to prevent consumer fraud and identity theft.Some claim card expiration dates should also not be printed but the law is not clear on that point.Big merchants such as Rite-Aid, Wendy's, FedEx, TJX, and Ikea are already being sued for doing exactly that.100 class-action lawsuits are already filed at the federal courts and district courts (in California, Pennsylvania, and Kansas) for continuing to print full credit card numbers on sales receipts.The lawsuits contend that the retailers are "wilfully" violating the law, which carry a $1,000 penalty per transaction (not per person). So, if a consumer has bought 10 sandwiches from a store with 10 different receipts displaying the full credit card number, the penalty sought would be $10,000.To prevent the onslaught of these new lawsuits, VISA started to demand its vendors back in 2003 to accept new machines that print only the last four digits of a credit card number. That still remains the legally accepted practice but I personally see quite a few stores still printing their sales receipts the old fashioned way.I guess it's time to have a friendly talk with the Manager of my Sears store... This meaning is the key to efficient sales. In the Mary Kay example, they developed a product line which targeted the high school and college crowd. In marketing this line - called "Velocity" - they emphasized the hipness of the cosmetics. This extended to the packaging, colors, fragrances, and selection of reps, as well as the marketing materials. Interestingly, Mary Kay management did not insist on emphasizing the Mary Kay name - because they knew that Mary Kay meant something unhip to their target market. There are six key things to remember about meaning. First, useful meaning is found in the brains of your customers, not in your operation. Second, meaning is a valuable strategic tool only when it is distinctive. Third, for the distinctiveness to last, meaning must require serious commitment and focus. Fourth, meaning must be difficult to copy casually. Fifth, meaning must be driven into your sales, finances and operations so that it won't unravel. Sixth, meaning is difficult to create, and difficult to erase. Let's look at some examples for each of these to understand why they are important for organizations: 1. Meaning is in your customers' heads. I asked a friend in mortgage banking what his company meant. He answered, "My company means great customer service, before, during and after you get your mortgage." Now, this is a great answer, but let's look very closely at what is going on in the customer's head. When people go to get a mortgage, they are wondering a lot of things - "Will I be approved?", "Will it take a lot of time?", "Am I going to make a mistake that costs me a lot of money?". Notice that - while it relates directly to some of the most common questions - "Will I get good customer service?" is not likely to be one of those questions. Thus, "Great Customer Service" is a useful value if in the mind of the customer it links directly to one of his or her top concerns, such as "Will it take a lot of time?". Otherwise, prosp
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