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    The Importance of an Elevator Statement
    “Please, God, don’t let me follow the police officer.”It was career day at Floyd Elementary School and I visited my daughter’s kindergarten class to explain what I do for a living. It was my Dick Van Dyke moment.For those of you who are relatively young or haven’t seen reruns of the “Dick Van Dyke Show,” there’s an episode in which Rob Petrie (played by Van Dyke) visits his son’s class to talk about his occupation as a TV comedy writer. Petrie’s son and the class are less than thrilled.How did it go for me?Fortunately, I didn’t follow the police officer. He passed around handcuffs and a flashlight. I passed around an ad board. Lame, I know. But what’s an advertis
    e influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be

    Crisis Communications Planning or What To Do Before-During Or After It Hits The Fan
    Do you have a crisis management or crisis communications plan for your business or organization? Do you believe your business or organization is too small to need a crisis communications plan? Or do you believe that crises only happen to others?If you are like the majority of businesses and organizations today, especially small to medium sized ones, you answered NO to the first question and probably YES to the second question. And I hope you answered NO to the third question.Well, I cannot emphasize too strongly that no matter how big or small you are, every organization should have a crisis management and crisis communications plan.If you read the newspapers or watch t
    "We must be the change we wish to see in this world." — Mahatma Gandhi, Indian nationalist and spiritual leader who developed the practice of nonviolent disobedience that forced Great Britain to grant independence to India in 1947

    I can think of all kinds of ways to change our kids, my associates, my wife Heather, and lots of other people in my life. But that's not the place to start. The place to start is with changing me. The Nobel Prize winning physicist, Albert Einstein, observed that we can't solve a problem with the same level of thinking that created it. The same principle applies to influencing and leading people around us. I can't influence others to change what they're doing with the same behavior that contributed to their current behavior.

    The longer I've been with others who I'd like to improve or change, the more this applies to me. Something I've been doing, or failing to do, has contributed to their current behavior patterns. If I am going to shift their behavior to a new level, I will need to change my behavior. To change them, I need to change me. As the 18th century French writer, Francois Fenelon, put it, "we can often do more for others by correcting our own faults than by trying to correct theirs."

    This key leadership principle is useless if we think that we can control others. It's especially easy to believe this if I am the boss, parent, owner, teacher, coach, project leader, director, or in some similar position of authority. I will always be stuck at the superficial level of "doing my leadership thing" as long as I try controlling others through position power. I am ready to move to the deeper levels of leadership being (and greater effectiveness) when I give up trying to control. I can then shift my focus to influencing and guiding others by what I do as well as by what I say.

    To create something we must be something. For example, becoming a parent is easy; being one is tough. We can't teach our kids self-discipline unless we are self-disciplined. We can't help build strong organizational teams unless we're a strong team player. We can't help develop a close community if we're not a good neighbor. We can't enjoy a happy marriage if we're not a loving partner. We won't have a supportive network of friends or colleagues until we're a supportive friend or collaborative colleague.

    In The Heart Aroused: Poetry and Preservation of the Soul in Corporate America, David Whyte writes, "all things change when we do." Writer Gautama Chopra elaborates, "by changing our beliefs, our perceptions, we cause our experience to change, and in this way we change the world around us. There is no true boundary or limit to the self; there is no separation from the world that encircles us. When we master the forces within, we influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be a

    Creating A New You Through the Mind! Is it Real or Hocus Pocus?
    Success arguably is a process of small steps. Yes. There are those who have experienced some whimsical flash of luck by hitting the lottery or inheriting large sums of money – but rarely could you call them successful.Clearly, many people experience different forms of success. Winning in a competitive sport and when you are up against others you definitely demonstrate success through your outcome.As children grow up they are vulnerable to many unpleasant experiences that produce self-defeating, fears, stress, worries, and concerns later in adult life; setting up boundaries, barriers, roadblocks and lack of confidence for achievement and success.Embedded deeply in our
    ith the same behavior that contributed to their current behavior.

    The longer I've been with others who I'd like to improve or change, the more this applies to me. Something I've been doing, or failing to do, has contributed to their current behavior patterns. If I am going to shift their behavior to a new level, I will need to change my behavior. To change them, I need to change me. As the 18th century French writer, Francois Fenelon, put it, "we can often do more for others by correcting our own faults than by trying to correct theirs."

    This key leadership principle is useless if we think that we can control others. It's especially easy to believe this if I am the boss, parent, owner, teacher, coach, project leader, director, or in some similar position of authority. I will always be stuck at the superficial level of "doing my leadership thing" as long as I try controlling others through position power. I am ready to move to the deeper levels of leadership being (and greater effectiveness) when I give up trying to control. I can then shift my focus to influencing and guiding others by what I do as well as by what I say.

    To create something we must be something. For example, becoming a parent is easy; being one is tough. We can't teach our kids self-discipline unless we are self-disciplined. We can't help build strong organizational teams unless we're a strong team player. We can't help develop a close community if we're not a good neighbor. We can't enjoy a happy marriage if we're not a loving partner. We won't have a supportive network of friends or colleagues until we're a supportive friend or collaborative colleague.

    In The Heart Aroused: Poetry and Preservation of the Soul in Corporate America, David Whyte writes, "all things change when we do." Writer Gautama Chopra elaborates, "by changing our beliefs, our perceptions, we cause our experience to change, and in this way we change the world around us. There is no true boundary or limit to the self; there is no separation from the world that encircles us. When we master the forces within, we influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be

    Data Entry Job
    Thirty years ago data entry job was handled very differently from the way we do things today. From keypunch, key to disk and now one thing has not changed that is data entry remain key to success, only the tools and the workload have changed. Data entry job today is just as essential as it was 30 years ago. As business depends more on enterprise, Resource planning, customer relationship management and other enterprise applications. More and more of the information needed to run a business must be online.Now a day’s data entry job online is to make money sitting at home. Data entry duties include the inputting of correspondence, reports, and spreadsheets into a home computer and then
    wner, teacher, coach, project leader, director, or in some similar position of authority. I will always be stuck at the superficial level of "doing my leadership thing" as long as I try controlling others through position power. I am ready to move to the deeper levels of leadership being (and greater effectiveness) when I give up trying to control. I can then shift my focus to influencing and guiding others by what I do as well as by what I say.

    To create something we must be something. For example, becoming a parent is easy; being one is tough. We can't teach our kids self-discipline unless we are self-disciplined. We can't help build strong organizational teams unless we're a strong team player. We can't help develop a close community if we're not a good neighbor. We can't enjoy a happy marriage if we're not a loving partner. We won't have a supportive network of friends or colleagues until we're a supportive friend or collaborative colleague.

    In The Heart Aroused: Poetry and Preservation of the Soul in Corporate America, David Whyte writes, "all things change when we do." Writer Gautama Chopra elaborates, "by changing our beliefs, our perceptions, we cause our experience to change, and in this way we change the world around us. There is no true boundary or limit to the self; there is no separation from the world that encircles us. When we master the forces within, we influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be

    Passing The Casablanca Test Of Leadership
    LEADERSHIP DEFINEDGo to the library or local bookseller and look for books on leadership. You will find volumes and volumes. From business to the military to politics, every author will have his or her own nuanced definition and approach. Which one, however, is right?I say none of them and all of them. Leadership is, after all, an abstract concept. It permeates society in so many different ways that it cannot be conventionally or neatly defined. Contexts change: every situation presents a different set of needs that alter what embodies the perfect leader for a person or organization. General definitions fail to capture these intricacies, and detailed definitions fail to
    am player. We can't help develop a close community if we're not a good neighbor. We can't enjoy a happy marriage if we're not a loving partner. We won't have a supportive network of friends or colleagues until we're a supportive friend or collaborative colleague.

    In The Heart Aroused: Poetry and Preservation of the Soul in Corporate America, David Whyte writes, "all things change when we do." Writer Gautama Chopra elaborates, "by changing our beliefs, our perceptions, we cause our experience to change, and in this way we change the world around us. There is no true boundary or limit to the self; there is no separation from the world that encircles us. When we master the forces within, we influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be

    Interactive Press Releases Affect Year-End Projections
    It's that time of year again. Millions of people are wrapping up their Christmas shopping and stores are gearing up for post-Christmas markdowns. Last season's inventory has to be moved out quickly as the new floods in. Sales teams everywhere are hustling to meet year-end projections.Enter the online press release: Written to proclaim your business to the world; Optimized to be found in keyword searches relevant to your business; Distributed to thousands of web resources for maximum exposure; Linking back to your website to increase traffic and search engine rankings.It's no joke. Interactive press releases are a vital part of the future of online SEO, marketing, and public re
    e influence the forces without."

    In The CLEMMER Group's leadership development work we use a simple exercise to help participants connect the changes they'd like to see to the changes they need to make in their own behavior. Draw a line down the middle of a page. Title the left column "Changes I'd Like Them to Make." List the four or five biggest changes you'd like to see in others.

    OK, that's the easy part. Now title the right column "Ways I Can Exemplify These Changes." Brainstorm ways you can influence "them" with your personal behavior. This is the hard part. It means I must face up to what I have or haven't been doing to influence their behavior.

    It's much easier to be a victim — to blame all their behavior on them and refuse to accept any responsibility at all. But how honest and true is that — really? I may need more feedback from them to clearly see my role in their behavior. I likely need to reflect further and deeper on our relationship. Is my Influence Index weak? The big (and often painful) leadership question is; what do I need to change about me to help change them? Instead of just wishing for a change of circumstance, I may need a change of character.

    Follow Me: Leading By Example

    "We judge ourselves by what we feel capable of doing, while others judge us by what we have already done." — Henry Wadsworth Longfellow, American writer and poet

    Most of us put leading by example high on the list of key leadership characteristics. We use phrases like "walking the talk" or "connecting the video with the audio" to express this core leadership concept. That's authenticity.

    We recognize real leadership when we see it in others. What we often don't recognize is our own behavior reflected back to us. For example, children act like their parents despite all attempts to get them to love learning. Teams act like their leaders, despite attempts to train them otherwise. Customers yawn about the indifference of our service despite all the catchy slogans and advertising. Family members feel unappreciated despite (unexpressed) feelings about how much they mean to us. Conflict creates tension and misunderstanding despite realizations that issues should be confronted more effectively.

    Good intentions are useless if they stop there. Unless we act on them, they're nothing more than warm, fuzzy thoughts in our own heads. When it comes to leadership, the messenger must be the message. That well-known biblical story of the Good Samaritan would have no meaning if all he did was look with sympathy at the badly wounded traveler lying by the road. He acted on his compassion and made a difference. One of the biggest differences between most people and authentic leaders is action. Real leaders make it happen.

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