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Digg it UP - Talking Head Business and Marketing Plans
Making The Call- Debt Collections e Minimalist:Each time you pick up the phone to execute a collections call, arm yourself with a positive attitude. The energy you portray in your voice will unconditionally dictate the results you receive. Keep a smile on your face, although the person you’re speaking with may not be able to see it, they will inevitably hear it in the tone of your voice.Give the debtor your undivided attention, refrain from putting them on hold if you get a call on another line, this is considered bad phone etiquette, and with good reason. The last thing you want to imply is that the debtors time is less than valuable. Allow the answering machine to retrieve the other call, you can always return the other persons call as soon as you are finis Use clear and concise language – never overstate anything and attempt to eliminate passive words and statements. Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: As A Personal Fitness Trainer, Do You As one frequently hired to write, edit, or review business planning packages I’ve followed the progress of current thinking on matters of plan content and size with interest.There are tons of personal fitness trainers out there and your clients chose you! WOW!!!* Do you express your gratitude each and every time they come in?* Do you ask for a referral from your satisfied clients?* Do you ask for testimonials from your satisfied clients?* Do you send them a thank you card after they have signed up?* Do you send thank you cards to clients when they refer someone?Appreciation Wins!Your clients appreciate you or they would not continue to use your services. Dr. Abraham Maslow's Hierarchy of Needs includes Physiological, Safety, Love/belonging, Status and Actualization. Appreciation comes under status and is number four. The rapid transfer of information by online and wireless means has conditioned us to expect talking head presentations delivered in sound byte bursts. Under such conditions plans adhering to rigid guidelines emphasizing X pages on Y subjects written in droll “biz-speak” will increasingly lose appeal. Thus planners must strive to produce customized output that guides diverse audiences through engaging stories to quick buy-ins of desired conclusions and solutions. All of which can tend to leave presentation preparers struggling to find a plan for the plan. Available tools run the gamut from experts, online examples, software packages, informative web sites and books to courses, consultants and more. The multitude of recommendations flowing from this resource mass can prove confusing. So, how does one come up with winning presentations in a period where the old rules are outdated and new guidelines are rapidly evolving? In my opinion success requires that responsible parties view each project with a mindset comprised of the following Concepts and Considerations: Concepts End Someone’s Pain: Compel: Reason Why: Always Market: Simplify Numbers: Be Minimalist: Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: Change Or Duplication engaging
stories to quick buy-ins of desired conclusions and solutions.How often have we been told that we need to change, up-date, and modernize?Yet, when we make those changes, we are then told we change too often?I think that this is especially true for those of us who do business over the internet. Like any company, we want to stay in business. Not just for a couple of months, but most of us are in it for the long haul. For us, it is a business, just like any brick and mortar store is for that owner.After nearly 10 years, I have come to realize, like the major chain store companies, you have to make changes to keep your customers coming back and to win new ones. If we keep to the “same old, same old,” we will never get new customers pass our index page and will All of which can tend to leave presentation preparers struggling to find a plan for the plan. Available tools run the gamut from experts, online examples, software packages, informative web sites and books to courses, consultants and more. The multitude of recommendations flowing from this resource mass can prove confusing. So, how does one come up with winning presentations in a period where the old rules are outdated and new guidelines are rapidly evolving? In my opinion success requires that responsible parties view each project with a mindset comprised of the following Concepts and Considerations: Concepts End Someone’s Pain: Compel: Reason Why: Always Market: Simplify Numbers: Be Minimalist: Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: Real Estate Marketing Strategies: 7 Steps to Make It Easier for You to Be Resilient requires that responsible parties view each project with a mindset comprised of the
following Concepts and Considerations:Did you know that every successful professional has one thing in common? They all possess a strong level of emotional resilience. Were they born with it? No, in most cases they learned it as an ability necessary for survival in business.What is emotional resilience:It is the ability to quickly return to a state of poise, confidence and ease no matter what curves are thrown your way. How do you get there?Here are the 7 Steps:1. Have a strong level of belief in yourself:Know that whatever happens, you are offering to the marketplace something that is extremely valuable. Know your uniqueness and communicate it clearly.2. Have strong boundaries:You don’ Concepts End Someone’s Pain: Compel: Reason Why: Always Market: Simplify Numbers: Be Minimalist: Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: Statement Processing: More than Printing, Folding and Mailing you’re including something in your
plan. The reason why will always have at its heart a customer benefit.Statement processing and delivery has grown up and requires much more than high end Printers and Inserters. Technology Tools have emerged which give Quicker Speed of Delivery, Greater Collection Rates, and Increased Sales.Quicker Speed of DeliveryElectronic Invoicing has emerged as a mainstream method for customers to receive their bills. Electronic Invoicing provides tremendous advantages to both Billers and Customers. Customers appreciate the convenience and Billers can deliver their invoices much quicker and at a reduced cost. Currently 32% of customers are paying at least one bill over the internet. It is projected that 52% of customers, by the year 2010, will be paying at least one bill over the Always Market: Simplify Numbers: Be Minimalist: Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: How You Can Avoid The Worst Cold Calling Mistake Made By Sales Pros e Minimalist:Sales pros frequently ask, “What’s the #1 change I need to make, as I prospect by phone instead of face-to-face?”Here’s the emotional truth behind this seemingly innocent question …Most sales pros confess they’d rather have their toenails pulled out with pliers than cold call prospects by phone. Took me a couple of years to figure out for myself why my stomach knotted up into a queasy ball every time I glanced at that gray lump of plastic on my desk and thought about dialing-for-dollars.How do you make sense of it? You’re bigger than the phone, smarter than the phone. So, how can a talented sales professional be totally paralyzed by the thought of using the darned thing to prospect?Here’s wha Use clear and concise language – never overstate anything and attempt to eliminate passive words and statements. Be a Business: Watch Your Language 1 - Tech Talk: Watch Your Language 2 - Sensationalism: Watch Your Language 3 - Buzz | Lingo | Acronyms: Stay On Task: Highlight The Customer: Use Creative Repetition: Be Brutal: Tie It Together: Ask Your Own Questions: TEST | TEST | TEST: Considerations: Executive Summary: Plan Body: Appendices: Presentation Slides:
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