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  • Digg it UP - Self-Serving Letters and Emails

    Can You Afford Not To Advertise?
    Without a doubt, one of the most difficult things to decide for any business is how much to spend on promotion. There is one way to determine the answer. How much is the customer worth to you? This would be a sure sign on how much you can afford to spend on advertising.A simple way to determine this is by figuring out what the Cost Per Contact would be. Lets say you spent $1,000 on advertising in
    f your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modif

    Sales Lead Management
    Sales lead management is a business activity that tends to be cast aside when the going gets good. When the current revenue stream is flowing great, sales lead management is the farthest thing from people's mind. Unfortunately, when marketing activities are put on hold the likelihood that they need to be used increases.One of the most dangerous things that happens to professional service business
    Much of business involves inducing people to do what we want them to do. Whether it is to sign a proposal, return a call, set up an appointment, provide information or pay a bill, we are constantly nudging.

    In business, to exist you must persist. But what happens if your nudgee is flat-out unresponsive? Can you still advance your agenda?

    In many cases you can. Execute a classical Poingo inversion, top it off with a half-gainer and a solid plant at the end, and you've got your deal.

    In English that means to look for opportunities to invert the situation wherein the inaction, rather than the action of your nugdee prompts the furtherance of your cause.

    Your answer may be a self-serving letter or email. Example:

    Your customer ordered a load of snipe bracelets, but now that you have them and are ready to deliver, you can't get a returned phone call. After a few attempts, move into self-serving mode.

    Leave a phone message, followed by a letter and an email which essentially says this:

    Self Serving Message (paraphrased)

    "Hello my esteemed customer, bringer of light and feeder of my children. I have spent a few seconds of my unworthy life calling to bring you excellent news about the arrival of your magnificent snipe bracelets."

    "Alas, all which has occurred to date is that I have has the distinct pleasure of hearing the music of your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modify

    Affordable Call Center Solutions
    There are a number of options that businesses can choose from to set up a call center. For companies that have the resources, they can set up the necessary infrastructure for call center operations. On the other hand, smaller businesses can also use recent developments in technology such as VoIP, to help them set up a 'mini' call center.One of the first things that a business owner should consider

    In many cases you can. Execute a classical Poingo inversion, top it off with a half-gainer and a solid plant at the end, and you've got your deal.

    In English that means to look for opportunities to invert the situation wherein the inaction, rather than the action of your nugdee prompts the furtherance of your cause.

    Your answer may be a self-serving letter or email. Example:

    Your customer ordered a load of snipe bracelets, but now that you have them and are ready to deliver, you can't get a returned phone call. After a few attempts, move into self-serving mode.

    Leave a phone message, followed by a letter and an email which essentially says this:

    Self Serving Message (paraphrased)

    "Hello my esteemed customer, bringer of light and feeder of my children. I have spent a few seconds of my unworthy life calling to bring you excellent news about the arrival of your magnificent snipe bracelets."

    "Alas, all which has occurred to date is that I have has the distinct pleasure of hearing the music of your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modif

    How Competitions Win New Clients
    You’ve probably noticed competitions on web sites. They come through your letterbox nearly every week. They proliferate on the wrappers of chocolate bars and on food packets in supermarkets. Why?It’s not because the manufacturers like to give money away. It’s because people have always been in love with the idea of something for nothing and because the valuable prize can cause people to select one
    be a self-serving letter or email. Example:

    Your customer ordered a load of snipe bracelets, but now that you have them and are ready to deliver, you can't get a returned phone call. After a few attempts, move into self-serving mode.

    Leave a phone message, followed by a letter and an email which essentially says this:

    Self Serving Message (paraphrased)

    "Hello my esteemed customer, bringer of light and feeder of my children. I have spent a few seconds of my unworthy life calling to bring you excellent news about the arrival of your magnificent snipe bracelets."

    "Alas, all which has occurred to date is that I have has the distinct pleasure of hearing the music of your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modif

    WAKE UP! Identify and Act On What's Important
    Do you feel thrown around like a rag doll, keeping up with the pressures of today?Do you feel as if you don’t have time to do the important things?Do you feel as if you are spinning, but not sure where you are headed?The world is moving at an incredibly fast pace. More is expected of us than ever before and the opportunities and threats to our success and well-being are increasing. T
    g Message (paraphrased)

    "Hello my esteemed customer, bringer of light and feeder of my children. I have spent a few seconds of my unworthy life calling to bring you excellent news about the arrival of your magnificent snipe bracelets."

    "Alas, all which has occurred to date is that I have has the distinct pleasure of hearing the music of your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modif

    Team Building – The Only Way to Succeed
    A great way to build a stronger team is to increase the understanding that every member has with regard to the part they play in the team and the part that all other members play. The more a person knows about how they contribute to the whole the more motivation they will have to do their best. If everyone does their best the teams will always succeed. It is just that easy.I have spoken to people
    f your voice on your voicemail machine."

    "But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

    "If for any reason you need to modify this plan, please call me before end of day Thursday so I can best meet your expectations."

    Sucking Up

    You may have noticed a certain Alladin-like obsequiousness to this message. Good catch! You are basically ramrodding your customer. At least be nice about it. Remember what Mary Poppins said about the spoonful of sugar helping the medicine go down. Frame your actions within a context of the customer's best interest.

    Multi Media Approach

    Remember, I suggested a call, a letter and an email. Each additional medium of communication reduces the ability of your customer to ignore you. Where appropriate, you may also use smoke signals and carrier pidgeons. Tatoos on prominent body parts can also be effective.

    Don't Hurt Yourself

    Use self-serving communications sparingly. Even more important, don't overreach:

    "Hello my most wonderful customer whose radiance shares the skies with the great deities while his feet bless the Earth with their touch. I surmise that in your greatness you may have overlooked signing the contract I have humbly offered".(so far, so good)

    "Knowing that you will soon be wanting the 7 shipping containers filled with the finest New Zealand Kiwi fruits we discussed, I am ordering their placement on the next barge coming your way. They will be nicely ripe when they arrive. I am confident that when you inhale the fr

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