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    Negotiation, Integrity and Trickery
    In any negotiation it is important to establish a sense of integrity so that the other party knows that they can trust you with whatever negotiation is rendered. All too often people who were involved in negotiation are untrustworthy and use trickery early on in order to get concessions from the other party.In team negotiations often the trickery and the meanness is used and then a nice guy is brought in later to close the deal. It is the basic good guy bad guy routine. Nevertheless, a seasoned veteran in negotiation will see these signs of game playing and trickery early on and establish that the other party has no integrity and perhaps even voiced his concern to the other party that he cannot trust them or anything they may say so how can they possibly negotiate.Such a tactic is often dangerous because if you call someone a liar usually they are offended and someone offended generally wants revenge. In other words they will take out their revenge by insisting upon irrelevant or unnecessary concessions by you.So how do you call someone a liar who is using trickery and deceit in negotiation? Often you can tell a story about another negotiation were someone had lied to you in a similar situation and what you thought of that person rather than calling them a liar directly.No matter what happens you must establish the need for integrity and lack of trickery from your opponent in any negotiation if you are to reach a favorable settlement for all conc
    ality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world,

    Customer Services Departments: Do They Live Up To The Name?
    Have you ever been transferred on the telephone to the so-called customer service department and the lady or gentleman on the other end cannot or rather will not help you with your problem? All you get is a bureaucratic; I am sorry but that is our policy.And you think to yourself; I am sorry but I was your customer and now I am your competitors customer and I am going to tell the whole friggin world too. Well if you have had this experience and such thoughts you are not alone. In fact this is exactly the problem that businesses and corporations face these days.They cannot find anyone smart enough to do the job right, so they make all sorts of insane policies, which do nothing more than piss off the consumer, get them in trouble with Federal Consumer Regulators and help the their competition in the market place.But one good thing for the company when this is occurring is that they can fix this problem. Of course the longer they wait the more damage that is done. How do they fix it? Well they need to bring in some professionals to do the trick. Because if it has gotten to this point then obviously they do not know what they are doing. Consider this in 2006.
    Some financial and business educators encourage their students to watch whatever incarnation of ‘The Apprentice’ happens to be available hoping they will pick up on some of the methods, ideas and solutions presented. Others believe that the series offers nothing in terms of business and financial education. In fact, many in the world of business write the show off as a series of staged events designed to cash in on reality show popularity and promote whatever product of the week that Trump happens to be hawking. All these viewpoints have valid arguments, but they are missing the real lessons offered by this reality television show.

    The whole idea of The Apprentice is a fascinating one. People have to work together in teams for the ultimate benefit of just one member. That concept is acted out in real life everyday within the corporate workplace. Everyone is trying to climb the same ladder and it can get pretty crowded at times. The lessons to be learned from The Apprentice teach how to prepare for the steep climb, how to remain on the ladder and how to eventually make it to the top.

    Like most reality television shows, this one makes it easy to spot the various types of people we’re likely to meet in life. Optimists, pessimists, leaders, followers, problem solvers, troublemakers, ambitious and ruthless competitors, slackers, true believers, skeptics, team players, loners and those just along for the ride are all easily identified.

    What makes The Apprentice different from most reality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world,

    Response and Profit Boosters
    Made you look didn't I?Good. That was the point. But I wasn't kidding about that outrageous claim I just made. Let me show you what I mean.If you've been involved in writing sales copy for any length of time, you'd know that a headline has been hailed by some, as the most important factor in a piece of sales copy !But of course the advice must have seemed so elementary, or so cliche, as to not warrant any **serious** consideration.If you think you've heard this too many times, the whole deal with the importance of a great headline, then think about this...Many great copywriters including the likes of Bob Serling, Brian Keith Voiles, Bob Bly, Dan Kennedy, Robert Boduch, Joe Vitale etc. would spend several *days* trying to come up with a super headline.In fact one world famous copywriter I know of says, "If you have 10 hours to write a piece of copy spend 9 on creating the headline !"But of course people love magic bullets, and age old forbidden secrets --- "Improve my headline?... Is that the best advice you can think of giving me?"And in the same breath we find ourselves looking for ways to increase our sales. Either by spending more on advertising or by discounting the product, when all you may need to do is change four or five words in your copy.Fact!The long and short of it is this. If you are serious about getting better results from your advertising then headline advi
    f staged events designed to cash in on reality show popularity and promote whatever product of the week that Trump happens to be hawking. All these viewpoints have valid arguments, but they are missing the real lessons offered by this reality television show.

    The whole idea of The Apprentice is a fascinating one. People have to work together in teams for the ultimate benefit of just one member. That concept is acted out in real life everyday within the corporate workplace. Everyone is trying to climb the same ladder and it can get pretty crowded at times. The lessons to be learned from The Apprentice teach how to prepare for the steep climb, how to remain on the ladder and how to eventually make it to the top.

    Like most reality television shows, this one makes it easy to spot the various types of people we’re likely to meet in life. Optimists, pessimists, leaders, followers, problem solvers, troublemakers, ambitious and ruthless competitors, slackers, true believers, skeptics, team players, loners and those just along for the ride are all easily identified.

    What makes The Apprentice different from most reality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world,

    Don't Be a Secret Agent
    This tactic of the game was hard for me to master and at first I failed many times. I carried my business cards only in my briefcase, because I thought they were only used in business. Wrong! I missed quite a few opportunities to toot my horn because of that misconception. Not only did I miss the opportunity, but when it did arise, I looked like an amateur. Here’s what happen on one of those occasions.One day while standing in a bank line waiting to make a deposit – by the way, it was the merchant bank line; a nicely dressed gentleman noticed I had several checks from different companies. He asked about my occupation. I cheerfully explained my business and qualifications. He stated that he was impressed and promptly asked for my business card. Oops! I didn’t have one in my possession. I had to meekly admit that I did not have one with me. He now realized I was new to the game and in a teaching tone, he suggested I should carry them in my wallet. He went on to explain, that I should never be without one. I was too embarrassed to ask for his business card and was elated when the teller said “next.”New to the game, I truly didn’t think people would just ask you for a business card. When I related this incident to my boyfriend Tim, he chimed in.“Why wait for people to ask? Don’t be a secret agent; leave them for people to find.” He continued, “When you leave a tip on the lunch table, leave your business card.“What?” I questioned, “I don’
    fit of just one member. That concept is acted out in real life everyday within the corporate workplace. Everyone is trying to climb the same ladder and it can get pretty crowded at times. The lessons to be learned from The Apprentice teach how to prepare for the steep climb, how to remain on the ladder and how to eventually make it to the top.

    Like most reality television shows, this one makes it easy to spot the various types of people we’re likely to meet in life. Optimists, pessimists, leaders, followers, problem solvers, troublemakers, ambitious and ruthless competitors, slackers, true believers, skeptics, team players, loners and those just along for the ride are all easily identified.

    What makes The Apprentice different from most reality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world,

    Technology Outsourcing and Domestic Consequences
    The increase of human capital in developing countries has impacted the United State’s workforce through domestic firms’ increasing overseas subcontracting. The industries specializing in information technology have been utilizing this increase of foreign human capital the most. From a study of 179 IT managers a reported 69% outsource their information technology services (Outsourcing statistics). This extremely high number shows the trend of the industry, and if countries like India, who is becoming the forerunner of outsource operations, continue to become more efficient and economical, that number may become even higher. The question is whether or not the foreign IT service providers can keep up with estimated growth, or if poor infrastructures will fall the massive flow of work into their sectors.According to a new study, as a result of increased foreign subcontracting, the information technology industry has lost 403,300 jobs from the start of the recession in March 2001 to April 2004. Nearly half of those jobs were lost after the recession's official end. This has left thousands of experienced IT professionals at the waysides of their dominatingly efficient foreign counterparts. What makes the foreign IT firms more economical to upper management is their ability to undercut domestic work by accepting lower than industry standard wages while also maintaining an extremely efficient firm (Frauenheim).The largest player of IT service outsourcing operations is Ind
    shows, this one makes it easy to spot the various types of people we’re likely to meet in life. Optimists, pessimists, leaders, followers, problem solvers, troublemakers, ambitious and ruthless competitors, slackers, true believers, skeptics, team players, loners and those just along for the ride are all easily identified.

    What makes The Apprentice different from most reality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world,

    Outsourcing: The Unspoken Costs
    Outsourcing seems to be the new-new thing and approximately 50% of our major corporations are doing it. What are the costs? The benefits? And what skills need to be managed in order to make it work optimally?Let’s get a clear understanding of what we mean by outsourcing: it’s the shifting of easily codified jobs - such as help desk support, call centers, system maintenance, and programming jobs – to countries that can manage them more cheaply.While this function is allegedly freeing up our people from some of the mundane tasks of our workplaces, it’s bringing with it an entirely new set of problems: how do we manage people across continents; how do we know our brand is being maintained when we have no direct control over managing foreign employees; how do we restructure our workspaces once our lower level jobs are farmed out.WHAT ARE THE COSTS OF OUTSOURCING?John Ribeiro in a recent article in Darwin, states: “According to the National Association of Software and Service Companies (NASSCOM)… outsourcing to India has saved the U.S. banking industry $6 billion to $8 billion.”Indeed, I’ve heard it said that the only reason American companies are outsourcing work is to save money. Let’s take a brief look at the pros and cons of the financials for a moment:Cost savings: mainly in the area of salaries and management time.Additional expenditures: vendor selection (legal, travel, time), exchange rates, training, time lag iss
    ality TV shows is that it allows us to view all these different types of people in a workplace environment while they are competing for what can turn out to be a life-changing career. For those observant enough to notice, the series teaches us how to avoid becoming a casualty of the corporate workplace.

    Let’s face it. If someone is going to move up in the corporate world, somebody else has to be moved out. Most people set themselves up for dismissal, downsizing or demotion by becoming a target or overreacting to various plots and schemes designed to take them down. They allow peers, supervisors, team leaders or outsiders to set them up by reacting to various outrages directed at them in ways their enemies expect.

    The Apprentice provides a unique behind the scenes view of how and why someone is targeted and what they can potentially do about it. In almost every case the victim of a successful conspiracy is someone who worried more about what others were doing, and less about their own actions. Part of surviving workplace intrigue is sticking to corporate philosophy. When a hammer falls, it’s more likely to fall on those who break the rules than employees who do not, regardless of the motivation. The series provides a good example of the soundness of this approach to workplace survival.

    Donald Trump is continually vigilant about protecting his name and image. He’s always concerned as much about how people represent his name and image as he is with making money. For him, the two are one. No goal rises above that and he is easily able to communicate this fact to Apprentice job applicants. Despite that, we have seen many instances when teams and individuals simply ignore the Trump philosophy and are unconcerned with the way they represent him in trying to complete their tasks. This leads to failure and firing.

    Part of surviving the real life corporat

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