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Digg it UP - Emails Say the Darndest Things
Ten Top Benefits of Strategic Thinking and Planning For Business and Not For Profit Organizations this point you are starting to get a tag as being unreliable. TomWhat are the real benefits of strategic thinking and planning for business for a not for profit organization? This is one of the most frequently asked questions I have encountered in more than 30 years of work in strategic planning endeavors. In preparing to write this article I reflected on those years of experience and chose what I believe to be ten top benefits of strategic thinking and planning. These are not listed in a priority order.+ Influence rather than be influenced. This means being proactive rather than reactive.+ Clarify or re-define your role and your target group. This has the benefit of bringing everyone together with a strategic focus.+ Deal positively with th >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box The Job-Seeker's Toolkit The advent of email has created a new environment for human interaction which is simultaneously more and less personal, but much less private. Above all, it is unforgiving. Once you click the "send" button, it is as irretrievable as a nickle down a sewerpipe.It's tough out there in the job market, and it's critical to be prepared with the right tools. Of course, you need an up-to-date resume and some interview attire, but that's not all. Here are ten things that every job seeker must have:1) a grown-up, non-free email account. Nothing at hotmail or msn, and nothing with “sailinggirl” or “babytoasty” in it.2) a voicemail system that you listen to regularly, with a message that’s not too silly.3) a job search business card - even if you are already employed and you have a company business card. Go to www.vistaprint.com and get the free business cards there (you have to pay for shipping) with your name, email address, phone number, and thr Consider these actual emails which floated around my office, but probably shouldn't have. The names are changed but the text, other than being shortened, is in its full original glory. In the first vignette, Mark (me, the customer) asks Jim and Ron (the vendors) to add special markings to their shop drawings... >>> From Jim 12/28/2005 2:49:43 PM >>> We cannot provide the glass mark details you requested. We cannot accept the liability of putting an incorrect glass mark on an elevation. Jim >>> From Mark 12/28/2005 6:25:29 PM >>> There is no liability at all for you to put marks on your drawings per our instructions. Your other point is being perceived as uncooperative. Mark >>> From Ron 12/28/2005 6:47:49 PM >>> Mark who is uncooperative??:???? We have jumped thru Hoops for you on ever project you handle, we are the only supplier who could have got you thru The Village project, and many more, Why has this become A ONE WAY STREET???? You question why we will not put YOUR marking on our drawings? Why can't you just responded to our adds? We are making every effort to make your Van Buren job a great job, and I mean EVERY EFFORT, but for some reason, you are being a fist class P----k, This cannot continue on this path, We in the past have always been FAIR to each others company, WHY THE BIG CHANGE?????? Ron >>> From Mark 12/29/2005 8:38:01 AM >>> I think you are overreacting. I stated my perception on this particular point. Don't go nuts on me. Mark Ron's boss (who was copied on all of this) called me quickly to apologize. I said, "Don't worry about it, I have done equally stupid things. If I hadn't gone ballistic on customers myself, I would have more of a right to be mad." >>> From Ron 12/30/2005 1:28:29 PM >>> The Best to all of you and your families and a Happy New Year, and as usual thanks for your continued business and support, Ron In the next interchange, Tom, the supervisor is upset with Frank, the driver. >>> From Tom 12/14/05 4:30:03 PM >>> Yesterday I asked you to remove the glass off the sides of the box truck. You didn't do it. You took the lazy way out and just threw a skid in the back and walked away. Also yesterday, you delivered the panels between 9:00 - 9:30 am as asked. You left before 10:00 am and it still took you 4 hours to pick up checks. Why? After 10:00 am traffic out of the city moves pretty good so I don't understand the large quantity of time lost. I don't understand it, Frank. Maybe I'm too lenient about things regarding you, because I like you. I don't know what to think anymore but at this point you are starting to get a tag as being unreliable. Tom >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box Research Supporting ROI Based Selling tting an incorrect glass mark on an elevation. JimReduce Discounts:Early adopters of ROI selling methodology have reduced discounting by 20-30% and realized significant up-sell and cross-sell opportunities by selling on value rather than price. International Data Corp (IDC)Optimal pricing is all about delivering maximum value to each customer and capturing an equal value for your company in the form of fair, value based prices. PricePoint PartnersBy making prospects fully aware of all the costs and benefits they become less price sensitive enabling vendors to discount less and achieve list prices more frequently. CIOviewReduce “No Decisions”:81% of buyers expect vendors to quantify their value proposition. Informa >>> From Mark 12/28/2005 6:25:29 PM >>> There is no liability at all for you to put marks on your drawings per our instructions. Your other point is being perceived as uncooperative. Mark >>> From Ron 12/28/2005 6:47:49 PM >>> Mark who is uncooperative??:???? We have jumped thru Hoops for you on ever project you handle, we are the only supplier who could have got you thru The Village project, and many more, Why has this become A ONE WAY STREET???? You question why we will not put YOUR marking on our drawings? Why can't you just responded to our adds? We are making every effort to make your Van Buren job a great job, and I mean EVERY EFFORT, but for some reason, you are being a fist class P----k, This cannot continue on this path, We in the past have always been FAIR to each others company, WHY THE BIG CHANGE?????? Ron >>> From Mark 12/29/2005 8:38:01 AM >>> I think you are overreacting. I stated my perception on this particular point. Don't go nuts on me. Mark Ron's boss (who was copied on all of this) called me quickly to apologize. I said, "Don't worry about it, I have done equally stupid things. If I hadn't gone ballistic on customers myself, I would have more of a right to be mad." >>> From Ron 12/30/2005 1:28:29 PM >>> The Best to all of you and your families and a Happy New Year, and as usual thanks for your continued business and support, Ron In the next interchange, Tom, the supervisor is upset with Frank, the driver. >>> From Tom 12/14/05 4:30:03 PM >>> Yesterday I asked you to remove the glass off the sides of the box truck. You didn't do it. You took the lazy way out and just threw a skid in the back and walked away. Also yesterday, you delivered the panels between 9:00 - 9:30 am as asked. You left before 10:00 am and it still took you 4 hours to pick up checks. Why? After 10:00 am traffic out of the city moves pretty good so I don't understand the large quantity of time lost. I don't understand it, Frank. Maybe I'm too lenient about things regarding you, because I like you. I don't know what to think anymore but at this point you are starting to get a tag as being unreliable. Tom >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box IT Marketing: Successful Seminars me reason, you are being a fist class P----k, This cannot continue on this path, We in the past have always been FAIR to each others company, WHY THE BIG CHANGE?????? RonMaking the most of your IT seminars is integral to your business success. Here are a few important tips for getting everything you can from these seminars.RegistrationMost of your seminars should be free, but you still want to require some type of registration. Have participants fill out surveys at the door with all their contact information and basic questions about why they came, what they're looking for, how their business works, etc. In exchange for this information, you can draw for a door prize at the end of the night. Now that you have all the information you need to contact prospects from the seminar, what should you do?After the SeminarBefore letting everyone go for >>> From Mark 12/29/2005 8:38:01 AM >>> I think you are overreacting. I stated my perception on this particular point. Don't go nuts on me. Mark Ron's boss (who was copied on all of this) called me quickly to apologize. I said, "Don't worry about it, I have done equally stupid things. If I hadn't gone ballistic on customers myself, I would have more of a right to be mad." >>> From Ron 12/30/2005 1:28:29 PM >>> The Best to all of you and your families and a Happy New Year, and as usual thanks for your continued business and support, Ron In the next interchange, Tom, the supervisor is upset with Frank, the driver. >>> From Tom 12/14/05 4:30:03 PM >>> Yesterday I asked you to remove the glass off the sides of the box truck. You didn't do it. You took the lazy way out and just threw a skid in the back and walked away. Also yesterday, you delivered the panels between 9:00 - 9:30 am as asked. You left before 10:00 am and it still took you 4 hours to pick up checks. Why? After 10:00 am traffic out of the city moves pretty good so I don't understand the large quantity of time lost. I don't understand it, Frank. Maybe I'm too lenient about things regarding you, because I like you. I don't know what to think anymore but at this point you are starting to get a tag as being unreliable. Tom >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box Create a Sense of Urgency! rt, RonYou want your potential customer to purchase your product now. First, of course, you have to create a need for your product in your prospects mind. Explain the sizzle. Tell of the benefits. Try to think of any objections he may have and acknowledge them. Let him know you are looking at the situation from his point of view. Your on his side. Explain how the benefits outweigh the objections. Admit that everything is a compromise.When you think that he is seeing things your way, ask for the order and give him a reason to buy now. If you don’t get the order now, you probably never will.Selling on the net is more difficult than selling in person, face to face with a prospect. Since you ca In the next interchange, Tom, the supervisor is upset with Frank, the driver. >>> From Tom 12/14/05 4:30:03 PM >>> Yesterday I asked you to remove the glass off the sides of the box truck. You didn't do it. You took the lazy way out and just threw a skid in the back and walked away. Also yesterday, you delivered the panels between 9:00 - 9:30 am as asked. You left before 10:00 am and it still took you 4 hours to pick up checks. Why? After 10:00 am traffic out of the city moves pretty good so I don't understand the large quantity of time lost. I don't understand it, Frank. Maybe I'm too lenient about things regarding you, because I like you. I don't know what to think anymore but at this point you are starting to get a tag as being unreliable. Tom >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box Has Anyone Seen The Customer Lately? this point you are starting to get a tag as being unreliable. TomAfter many conversations during my last visit to the Bay Area and several networking events back in NYC, I noticed a strange and unwelcome similarity in the remarks and ripostes of leaders of traditional and digital media companies. Each in their own ways, they commented profusely about revenue streams, commerce, and traffic, all very reasonable concerns.But missing was the prominence of the CUSTOMER.You remember the customer, don’t you? Not long ago, the business bookshelves were littered with advice about meeting the needs of the customer, developing a 360 degree view of the customer, and ensuring a delightful customer experience. And the interactive domain was supposed >>> From Frank 12/14/2005 4:40:03 PM>>> God, this is so embarrasing, but since the office holiday party I've recently inherited a hemoroid the size of a grape. Squatting, standing, walking, sitting, and amongst all of those things the constant moving around practically destroys my will to live. As for Yesterday when I was walking out the door Jackie waved me down to go to two extra locations. I usually drive fast, not too fast but fast enough to make sure that I'm utilizing the least ammount of time on the road as possible. But due to my recent child attached to my bottom end I've been driving alot more carefully, especially in the box truck (you know how bumpy that ride is) As to tagging me as unreliable, I think that it's pretty premature to say that since you havn't really heard my side of any of those complaints. Yes I've been late in the morning occasionally. I really do hate that I can't get up for my alarm some days. I do everything that I can from going to bed earlier to setting two alarm clocks. I belive that since I've been working here that those occurances have gone down. I'm trying to rectify this but it doesn't work over night. Frank >>> From Tom 12/14/2005 5:07:42 PM >>> Frank, Your hemmoroid is not my problem. Get some Preparation H. As for being labeled unreliable, I hear things you don't. I choose not to pass it on and try to go about other ways of approaching it. Also, there have been times when I have asked for things to get done and they get pushed aside. Such as busting down crates, moving materials in back, picking up the tools after you use them. 9 times out of 10 I'm picking up what you have left laying around and it's getting old. In short, I have been way too nice about things. My New Years resolution is to be more of an a*$@hole to people to get my point across. At this point, that seems like the only way I can get my point across directly. As for over sleeping, go to bed earlier. It's hard to hear your alarm clock at 5:00 am when you go to bed at 3:00 am. Your personal life is your issue not mine. In short Frank, be more prompt, pick up after yourself and finish the things you start before going on to something else. Tom >>> From Mark 12/16/2005 10:48:03 AM >>> Frank, Big Brother is watching. Make sure scheduled times are met, come hell, hemorrhoid or high water. Mark >>> From Tom 12/16/2005 10:50:53 AM >>> Mark, Thanks for the clarification on the spelling on Hemorrhoid. My spell check just laughed at me when I asked if it was spelled correctly. Tom >>> From Frank 12/16/2005 11:01:31 AM >>> Tom, Spell it however you want. But it won't stop calling me "daddy". Frank Copyright 2006 Mark Meshulam
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